AAA Irvine Insurance and Member Services
address: 13331 Jamboree Rd, Tustin, CA 92782, United States
Phone: +1 714-973-1211
services: Service options: On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 714-973-1211
services: Service options: On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
category: Travel agency, Auto insurance agency, Cruise agency, Home insurance agency, Life insurance agency, Motorcycle insurance agency, Notary public, Passport photo processor, Insurance agency
rayting: 4.5
site: https://ace.aaa.com/locations.html?branch=Tustin-92782-74
worktime:
rayting: 4.5
site: https://ace.aaa.com/locations.html?branch=Tustin-92782-74
worktime:
Day | Time |
---|---|
Monday | 9 AM–5 PM |
Tuesday | 9 AM–5 PM |
Wednesday | 9 AM–5 PM |
Thursday | 9 AM–5 PM |
Friday | 9 AM–5 PM |
Saturday | 9 AM–1 PM |
Sunday | Closed |
Name: M****** C***
Date: 2023-11-15 06:08:43
Rating: 5
Comment: While Ive seen many complaints about wait times, I must say, its still far more efficient than the dreaded DMV. My experience was particularly positive, thanks to the assistance of Ken on the car insurance side and Veronica for handling my title. Both of them were an absolute pleasure to work with.
Name: J*** Z
Date: 2023-10-07 17:56:49
Rating: 5
Comment: I love this place
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Name: F******** A******
Date: 2023-10-03 00:40:17
Rating: 5
Comment: You can do a lot of things and easier than D M V.
Name: J*** B*****
Date: 2023-06-26 16:28:44
Rating: 4
Comment: Not a member. But came in June 2023 cause I called and they said they do international drivers licenses. Came on a Monday at 9:15. They took my photo, I filled out forms, paid $35 by credit card, and was out by 9:30.
Name: N******* H***
Date: 2023-01-20 06:08:14
Rating: 5
Comment: Get your car registered
Name: M*******
Date: 2022-11-16 20:13:24
Rating: 5
Comment: They are very friendly and helpful. The whole environment feels very welcoming and positive.
Name: C******** A L
Date: 2022-10-25 20:18:11
Rating: 5
Comment: Tamy in the DMV area is fantastic! I’ve been going to have her help me the past several years! Thank you for all your help Tamy, you are truly an outstanding professional. Great help with notaries!
Name: M*** M***
Date: 2022-10-22 19:29:15
Rating: 5
Comment: Goodbye DMV!!! :)This place is a breathe of fresh air.Wait:Just a few minutes after arriving around 9:10 on a Sat, which was just enough time to complete my paperwork.Service:Fantastic. I was lucky enough to be helped by their manager, Les. He had me in and out in a few minutes for transferring a title and registering the vehicle. He was flexible, personable, professional, and informative.Interior:Clean, carpeted, comfy chairs. Didn’t feel anything like the DMV. They even call you by name instead of that automated number call out at the DMV. Everyone seems happy to help there.* Tip, know what forms you’ll need so you can fill them in advance at home or while waiting in queue.
Name: B** S*****
Date: 2022-09-19 22:09:01
Rating: 5
Comment: She was great; had 2 Title issues on 2 cars.Lady at entry desk handed both well, clear & happily!! Nice gal!!
Name: C** M****** (***********
Date: 2022-08-19 22:42:30
Rating: 5
Comment: Forget going to use the DMV kiosk at Ralphs, it never works. Come to AAA instead. Just for registration the membership is worth it.
Name: K*** !
Date: 2022-08-07 22:15:50
Rating: 5
Comment: Nicole is very knowledgeable and helpful, and very pleasant to work with.
Name: C****** D****
Date: 2022-06-29 22:15:55
Rating: 5
Comment: It was my first time at this branch since moving out here and it was the best experience Ive ever had at any location! I want to give a huge shoutout to Melissa, who went above and beyond just helping me with my car registration! She was efficient with getting my fiancé onto my membership and provided information on changing my address on my drivers license, placard eligibility and more! I left getting more accomplished than I had originally intended and all in record time!I didnt catch the names of the other team members that also helped (car insurance, etc.) but I greatly appreciated their thoroughness and kindness! Thank you all so much for the tremendous help! It really made my day!
Name: A** N***
Date: 2022-02-05 23:54:29
Rating: 5
Comment: Timely service and friendly staff!
Name: A******** L******
Date: 2022-01-03 22:03:58
Rating: 5
Comment: Service was excellent as always.
Name: C**** S********
Date: 2021-12-21 03:22:32
Rating: 5
Comment: Need help on duplicate registration DMV was awful, went here and I was in and out in 15 minutes. Very polite reps
Name: P*** A******
Date: 2021-11-19 11:13:00
Rating: 5
Comment: They have a great travel agency with great deals! I always have a great experience!
Name: C**** O******
Date: 2021-11-01 23:34:35
Rating: 5
Comment: DMV wait was less than a minute.
Name: T***** B***
Date: 2021-10-23 22:17:32
Rating: 5
Comment: Great location and service! Alejandro L. was the agent who helped me get my AAA membership and my car insurance. He got me the best deal Ive ever had on a vehicle and was a pleasure to work with. I would happily work with this auto club again in the future.
Name: A****** U*****
Date: 2021-10-21 18:39:59
Rating: 5
Comment: Good investment to have yearly membership as it makes DMV visits easy. Staff was super helpful and pleasant.
Name: K** Y****
Date: 2021-10-16 21:39:59
Rating: 4
Comment: Pretty decent speed in & out this trip.
Name: T** F*******
Date: 2021-10-05 21:40:53
Rating: 5
Comment: AAA helped me transfer title of a vehicle in about 20 minutes total time, including a short 5 minute wait. Very happy with my experience.
Name: J** B**
Date: 2021-09-25 23:57:03
Rating: 5
Comment: Employees nice. Good parking. Relatively quick. Notary service present.
Name: T** A******
Date: 2021-09-03 03:52:35
Rating: 5
Comment: The lady at the front desk was great I was out of there in 10 minutes with my new tags the person who did my registration was very fast and efficient.
Name: M**** F****
Date: 2021-08-25 04:24:44
Rating: 5
Comment: 2 people in front of me when I got there, less than 5 minute wait time to renew my registration on my vehicle.The receptionist and representatives that help me there are always courteous and friendly........A High 5 to AAA.
Name: s***** b****
Date: 2021-08-23 05:41:12
Rating: 4
Comment: I always get good service from AAAThanks 👍
Name: W****** D****
Date: 2021-08-18 18:42:22
Rating: 5
Comment: Love the fact that you can do DMV processes here
Name: P******* S*****
Date: 2021-08-13 17:23:52
Rating: 5
Comment: Great service. Super pleasant staff.
Name: E***
Date: 2021-08-06 21:39:15
Rating: 5
Comment: The workers are fast, professional, and dont act like robots reading a script.
Name: V***** V****
Date: 2021-08-02 18:43:15
Rating: 5
Comment: Ive always enjoyed going to the auto club in Irvine. Their customer service is excellent and they move their clients very well.
Name: L**** c****
Date: 2021-07-31 19:39:35
Rating: 5
Comment: Cuz of good place and good service mm. 👌
Name: j******
Date: 2021-07-26 20:59:20
Rating: 5
Comment: Needed to register the car, 10 min. In and out. It would have taken 3x that time to just find parking at the DMV.Thank you AutoClub for being there
Name: D***** W****
Date: 2021-07-24 02:39:36
Rating: 5
Comment: Been going to this beautiful place for years because of excellent food and happy servers. The best!
Name: B****** M*****
Date: 2021-07-10 02:02:26
Rating: 5
Comment: From Cody Martin I had the most professional respected caring attention to take care of ALL of my concerns.He truly is an asociate that should be honored. He even asked me to wait in the office where it was cool, while he changed my car plates on my car.Your company is fortunate to have such a devoted employee. Contact me for more !!
Name: S***** H*****
Date: 2021-07-08 19:47:08
Rating: 5
Comment: I like this location a lot! The staff here are really nice and helpful! The location is industrial so its nice not to be in a busy shopping center. I had a quick and efficient t experience here!
Name: G*** M********
Date: 2021-07-07 22:50:40
Rating: 5
Comment: Friendly staff, quick service and no line. Cheers!
Name: O****** F**
Date: 2021-07-07 21:37:59
Rating: 5
Comment: Excellent customer service from the moment you walk in there smiling greeting you very helpful, to the point when youre called up to pay for your tags and in my case well Im mute so this really was an excellent experience .I love there patience and the customer service.The gentleman that help me with my tags was extraordinary for being so young can tell that he has respect and morals.I paid for my membership very understanding people and patient and very helpful I recommend this place their seats are far apart they have sanitizer and for what I saw, their constant cleaning their counters and its nice and fresh relaxing I went in after 1:30pm and I was not even there for 30 minutes.
Name: J******* P****
Date: 2021-06-28 18:53:29
Rating: 5
Comment: Great service! Answered all my questions.
Name: R****** P*******
Date: 2021-06-25 16:16:30
Rating: 5
Comment: Santa Ana office computers down for 2 weeks need to go to Irvine to have my business taken care of I was in there for 10 minutes to get my registration done
Name: H*** J******
Date: 2021-06-13 03:34:06
Rating: 5
Comment: Fast service very nice staff
Name: M***** L**
Date: 2021-06-10 14:35:23
Rating: 5
Comment: Friendly people. Come here. Eschew the DMV.
Name: S**** G*******
Date: 2021-06-02 22:25:34
Rating: 5
Comment: Excellent Service Rep who goes the extra mile to be completely helpful. Highly Recommend.Susan BustillosInsurance Service Rep13331 Jamboree RdTustin, CA. 92782
Name: L****** J**** T*******
Date: 2021-06-01 14:18:10
Rating: 5
Comment: Very fast service and they were very helpful.
Name: A***** P******
Date: 2021-05-21 21:40:05
Rating: 5
Comment: Nothing new to report. As always...I received amazing customer service
Name: A****** B*****
Date: 2021-05-09 19:13:00
Rating: 5
Comment: Great accessible location! Fulfill your DMV needs without the waiting of long lines. AAA is an amazing auto club!
Name: S**** W*****
Date: 2021-04-21 23:49:49
Rating: 5
Comment: Seemless process. Great staff.
Name: A*** C**
Date: 2021-04-20 01:56:07
Rating: 5
Comment: In and out in about 15 minutes. Got my registration done.
Name: K**** E******
Date: 2021-04-11 04:06:00
Rating: 5
Comment: Came in for maps and guide books for a road trip. Was in and out in just a few minutes with all the things we needed!
Name: J** O****
Date: 2021-04-02 01:02:55
Rating: 4
Comment: At first I was not too pleased when I arrived soon after they opened and a man came to the from door and told me to wait outside... Then he screened me before entering and instructed me to go to a specific window for DMV services so it turned out to be a safe and relatively quick visit. So overall a good experience, beyond the initial greeting.
Name: D**** R*****
Date: 2021-04-01 19:08:47
Rating: 5
Comment: Member for over 40 years. Travel services amazing. Wouldnt use any other source.Always register my cars through them. Also have gotten passport photos there.Cant think of a better resource.Staff always friendly.Have used road side services with no issues as well.Nothing but positive comments from me.
Name: M*** J*** (********* W**** R*****
Date: 2021-04-01 06:36:57
Rating: 5
Comment: So I went to AAA today to get roadside assistance so I can start renewing my tags for my vehicle through them instead of going, or sending payments to the DMV. Very friendly from the beginning and the lady that help me outside due to covert 19 ask me what I was there for. I explain to her I wanted to get roadside assistance for the simple fact I want to renew my registration and get roadside assistance so I can go through them. She asked while I was there did I want to get a free quote on vehicle insurance.. I said sure why not. Set me up with the insurance agent by the name of Vu Tran. Let me tell you this guy is a great person and very helpful. From the start I felt very comfortable. By the end of our conversation I was signing up for a new insurance plan as well as rental insurance. Not only explained everything In detail, but saved me probably about $600 to $800 a year. What a great experience and thank you so much Vu Tran for being the biggest part of it.
Name: D**** A*
Date: 2021-03-31 04:30:24
Rating: 5
Comment: I had a very satisfying experience with AAA today. I stopped in to pay my registration, and inquired about car insurance rates, and surprisingly....I saved $800.00 yr. by switching companies.AAA is truly a top shelf, customer service company
Name: P***** V******
Date: 2021-03-27 01:58:49
Rating: 5
Comment: They’re awesome and attentive. AAA always comes in clutch.
Name: D***** B***
Date: 2021-03-20 00:41:43
Rating: 5
Comment: Wasnt crowded and was able to renew my registration within 10 minutes.
Name: W** �**** w*** W*** K******
Date: 2021-03-16 00:34:09
Rating: 5
Comment: Super helpful! Especially agent Vu Tran, who helped us with our homeowners insurance.
Name: E M**
Date: 2021-03-07 15:40:35
Rating: 5
Comment: Excellent service... excellent products... planned my vacation with a trip ticket...
Name: R** C*****
Date: 2021-03-06 00:54:59
Rating: 5
Comment: Great service..been with them for 25yrs..Loan who is agent was superb
Name: M*** D*****
Date: 2021-03-02 00:45:39
Rating: 5
Comment: Easiest car registration and title ever!
Name: B***
Date: 2021-02-26 00:39:14
Rating: 5
Comment: Love this place. Very helpful and nice staff.
Name: S**** G******
Date: 2021-02-25 00:38:39
Rating: 5
Comment: Quick and easy. This place is great to adjust insurance coverage with someone (in person!) or utilize their DMV registration services. Ive used their services here for vacation planning and even cheap movie tix when the theaters were open.
Name: S***** M******
Date: 2021-02-20 00:25:21
Rating: 4
Comment: Everything went pretty smooth. They took my 💰 no questions asked. Ins, towing, registration 3 for 3..there was a line. Everyone wore masks and stayed apart.
Name: k*********** M**** T****** C*
Date: 2021-02-03 03:29:23
Rating: 5
Comment: My husband and I went in for notary services, very helpful people. Many windows were open for services, we got in right away.
Name: D***** W*******
Date: 2021-02-02 07:11:49
Rating: 5
Comment: My Mom needed to get her new (disabled persons license plate). She had her doctors recommendation and filled out the paperwork required. There was a line to get waited on. They offered to bring her out a chair so she wouldnt have to stand. Once her turn was up.. we went inside and finished the details. The gentleman asked if we needed help putting on the new plates!He came out with the new plates and tools to exchange the plates out for us, and installed the new ones. It was done in a matter of minutes and we were on our way.P.S. - The gal who was out front, maintaining the wait line and double checking everyone had the correct paperwork etc... Was extremely nice as well.The staff at this AAA makes it almost painlesss.. We go here for our tags and anything else DMV related.A job well done.
Name: e** c******
Date: 2021-01-15 14:22:35
Rating: 5
Comment: Nice and friendly fellows. Job done quick and efficiently, they had all covd-19 precautions for your safe!
Name: G******** W*****
Date: 2021-01-13 19:52:06
Rating: 5
Comment: They are great!! I have everything through them, car, house and life insurance. This is my 23+ years with them.
Name: B**** B****
Date: 2021-01-12 23:27:35
Rating: 5
Comment: Went in for DMV service of renewing my registration. With renewal notice, membership card, and cash in hand, my wait was short, my visit was covid-safe, and I was in and out in just a few minutes with friendly service.
Name: O***** V******
Date: 2021-01-06 03:33:29
Rating: 5
Comment: Always A-1 service. Great company to have taking care of my family 🙏
Name: P**** H*****
Date: 2020-12-11 22:12:47
Rating: 5
Comment: I had to go switch some plates for my new car. AAA followed by all of the guidelines Covid put in place, but still kept their excellent customer service. It may have even been better than before. You checked in first and they had a woman “quarter backing” to make sure you had everything you needed before waiting in line. This was extremely helpful. She brought me all of the forms I needed so I was ready when it was my turn. The other girl who helped me was really nice and fast at the transaction. They have my 5 year old some kids maps so he stayed entertained the whole time. I’m always impressed at AAA service, but this time really seemed above and beyond.
Name: g q****
Date: 2020-12-11 03:37:11
Rating: 5
Comment: Friendly staffs and quick service.
Name: B*** I****
Date: 2020-12-08 23:49:31
Rating: 5
Comment: EXCEPTIONAL SERVICE. I had no idea how efficient this place was. Very pleasantly surprised. Cody Martin made this visit one of the best customer experiences I could ask for. Give this entire office a nice fat bonus!
Name: A***** L**
Date: 2020-12-08 05:46:13
Rating: 5
Comment: Operates very well during the Covid. Safety check and hand sanitizer everywhere
Name: L**** R*****
Date: 2020-12-03 21:08:37
Rating: 5
Comment: Always a pleasure to go in there and handle my business about my car the always professional and if it was like a store I would go in there all the time just to buy groceries
Name: B****** K***
Date: 2020-11-29 20:13:45
Rating: 5
Comment: I just ran in to get a DMV booklet and they were quick to give me one and very safe regarding covid guidelines.
Name: K**** R******
Date: 2020-11-28 19:00:15
Rating: 5
Comment: Fast, friendly and way better than the DMV
Name: J**** C*****
Date: 2020-11-17 22:16:20
Rating: 5
Comment: Awesome service, great attitude and very courteous.
Name: E*** N*****
Date: 2020-11-13 18:47:36
Rating: 5
Comment: Pays for itself many times over. The staff here is always helpful and efficient.
Name: j**** j****
Date: 2020-11-08 00:31:29
Rating: 5
Comment: Very safe space with COVID-19 protocalls. In and out in about 5 mins getting my car registration.
Name: L**** S******
Date: 2020-10-27 06:45:39
Rating: 5
Comment: Julie was so helpful and Professional when setting up my travel arrangements. Outstanding customer service!
Name: J******** H********
Date: 2020-10-25 22:07:33
Rating: 5
Comment: We had a wonderful experience with 2 different tow truck drivers we had to have it towed to our home then in the morning towed to our mechanic they were wonderful during a very stressful time one was hector the othe was vize i believe was his name they were both great guys ill be recommending AAA even more because of them great service they were with elite towing i believe through AAA
Name: M**** H********
Date: 2020-10-22 03:23:37
Rating: 5
Comment: Great experience everytime I go to this office .. Great people well organized office in this hard times.. love the easy and fast service
Name: B***** A*****
Date: 2020-10-20 22:28:35
Rating: 5
Comment: Rob Sara was very helpful and nice. On a scale from 1 to 10 he gave us a 20 service! Definitely recommend coming here!
Name: A* H******
Date: 2020-10-15 21:02:39
Rating: 5
Comment: Hardly mo one there. Renewal went very quickly.
Name: T*** C****
Date: 2020-10-08 04:56:49
Rating: 5
Comment: This was an awesome visit. They were very cautious and careful about Covid protocols. They were efficient and provided excellent customer service. I would definitely go to this AAA again for my DMV needs and other business.
Name: S*****
Date: 2020-10-03 02:05:24
Rating: 5
Comment: Everyone is so nice I was in and out for DMV renewal at the moment they are only taking cash and check for the DMV services.
Name: e**** c***
Date: 2020-10-01 19:42:39
Rating: 5
Comment: Short wait time. Friendly staff.
Name: D***** J*
Date: 2020-09-27 15:17:36
Rating: 5
Comment: It was a great experience walk in and out with my registration two vehicles not even 10 minutes
Name: T***** C***
Date: 2020-09-27 01:02:23
Rating: 5
Comment: Helpful, friendly, quick, and professional! Thank you all for your hard work in a tough time.
Name: S*** B** S*****
Date: 2020-09-26 19:36:43
Rating: 5
Comment: Best customer service so far I have seen. Vartan helps me out lot by explaining insurance policy and giving higher priority to me as a customer. I really really appreciate his help.
Name: J**** L*******
Date: 2020-09-25 05:24:33
Rating: 5
Comment: Rob is great!! I would really recommend him if your planning on joining AAA.
Name: C***** R**
Date: 2020-08-30 04:11:28
Rating: 4
Comment: Easy to still pay for my DMV tags. Good safety precautions in place inside and outside of the office. Friendly customer service.
Name: J*** T****
Date: 2020-08-20 16:05:38
Rating: 5
Comment: Happy they were open to pay my car registration.
Name: D**** H*****
Date: 2020-08-17 18:15:22
Rating: 5
Comment: Great place to get ALL you may need for your automobile!
Name: B -
Date: 2020-07-30 22:36:19
Rating: 5
Comment: It appears AAA has worked very diligently to create an environment and methodologies to keep their employees and customers safe during the pandemic. You can be waited on without every entering the building. And the customer service was very good.
Name: M A****
Date: 2020-07-24 22:51:35
Rating: 5
Comment: Towing came for me quick... Thank you AAA#
Name: F**** B**
Date: 2020-07-03 21:41:25
Rating: 5
Comment: Ive had to go to AAA in Tustin a few times to transfer the title of my car and I had hands-down the best experience with Sherry Pillarella. She was so nice, caring and answered all of questions so patiently. I just want to give a shout out to Sherry at this location! She is extremely thorough and handled the entire transaction so well. She made me feel really comfortable and I appreciate her taking her job seriously and handling it all with such grace - especially during these hard times. Sherry- youre the best! I’ll definitely recommend her services to my friends and Ill be back for any of my other AAA services needs!!
Name: L*** C*****
Date: 2020-06-30 17:49:35
Rating: 4
Comment: Great experience. They were helpful and attentive.
Name: d***********
Date: 2020-06-22 19:38:19
Rating: 5
Comment: Both the agent who helped me get a new membership and the person that helped with my DMV issue were helpful and wonderful people. Even the lady sitting at the check in table was friendly.
Name: R A*****
Date: 2020-06-15 23:10:19
Rating: 5
Comment: Doors are now open with full service, but be prepared for lines and long wait times since occupancy is limited for social distancing purposes. DMV transactions can be handled without going inside, as long as you have paperwork on hand.Safety measures aside, service is reliable, accurate, and efficient.
Name: D**** G****
Date: 2020-06-13 14:48:32
Rating: 5
Comment: You can avoid the crowds and lines at the DMV and instead get your renewal tags at this pleasant office.
Name: B****** A*** C*******
Date: 2020-06-05 18:02:05
Rating: 5
Comment: Not too sure how you can give this place less than 6 stars!
Name: p**** m****
Date: 2020-02-18 14:38:20
Rating: 5
Comment: Quick service if you go at the right time!
Name: R**** M*****
Date: 2020-02-15 18:31:15
Rating: 5
Comment: Fast and profesional hapy Wiht the service
Name: M****** C***
Date: 2020-02-12 16:40:34
Rating: 5
Comment: Great Staff n always in n out fast
Name: T***** S*****
Date: 2020-02-09 02:41:29
Rating: 5
Comment: Wait time was terrible. I had to get up n ask, then miracalously waited on.
Name: D**** d* l* R***
Date: 2020-01-25 01:19:55
Rating: 5
Comment: The employees are always very helpful and nice here.
Name: Y* J**
Date: 2020-01-24 00:28:36
Rating: 5
Comment: Fantastic service and Awesome peoples
Name: J******* J* V****
Date: 2020-01-22 20:45:36
Rating: 5
Comment: Pretty quick lines. Courteous and efficient staff that are knowledgable with DMV issues.
Name: R***** M
Date: 2020-01-01 23:08:38
Rating: 4
Comment: Terrible DMV expert would not complete my boat trailer registration because the seller didnt include his first name on the trailer registration. On the boat he used his full four word name. The signatures were clearly the same. But the DMV expert told me I would have to get the document redone by the seller before AAA or DMV would register it. That would require me to stay in town at least 1 night. It would also require the seller to drive back to Anaheim 200 mile round trip. As I asked they lady to accept the documents as-is due to the hardship it would cause both seller and myself, she had a self satisfied smile, enjoying the scenario of me not able to register my boat trailer either having to stay the night or drive back to California once I had documents. Looking at the clock I noticed DMV would close in less than 30 minutes. I raced to the DMV and was the last person let through the door. When my# was called the gentleman completed my registration in less than 5 minutes. He told me the AAA DMV didnt need the forms to sell redone.
Name: A*** S*******
Date: 2019-12-15 05:23:28
Rating: 5
Comment: I have had great experiences here every time I have visited. Be prepared to wait a bit but not as long as the DMV. They are very organized.
Name: M****** M**** M*****
Date: 2019-12-09 09:26:29
Rating: 5
Comment: Best rates, services & speedy. friendly & knowledgable staff.
Name: R** S*****
Date: 2019-12-08 03:29:51
Rating: 5
Comment: Useful, practical and convenient. Nice to be able to get sevices like notary locally.
Name: Y***** K****
Date: 2019-12-07 01:13:36
Rating: 5
Comment: I went in to pay my car registration. It took all of 5 to 10 minutes. It was very quick and easy. The staff was friendly and helpful in the Huntington Beach office.
Name: M****** B*****
Date: 2019-12-01 23:49:23
Rating: 5
Comment: Offers free notary services. Reasonable wait times for initial contact and processing. Closed for Thanksgiving Friday, which I hadnt expected.
Name: N*******
Date: 2019-11-27 00:26:37
Rating: 5
Comment: This AAA office was great, the staff was very friendly. The process was fast. I went for DMV renewal and the experience was stress free, lol no DMV number to be called on and play the waiting game🤣. I also wanted a map of CA and the employee was very helpful and offered other state park maps. They even offered maps for the kids filled with activities and fun learning facts about state parks and animals. Thanks 😊
Name: A*** A*******
Date: 2019-11-08 20:39:11
Rating: 5
Comment: AAA has been my go to for road side assistance, basic DMV services and all my insurance needs.It is very helpful having expanded hours on Saturdays now and the staff at the Tustin location is very professional and helpful
Name: E*** B******
Date: 2019-10-30 18:14:50
Rating: 5
Comment: I went at off hours, so the lines were non-existent. But the staff has always been patient and friendly when Ive gone in. It really helps when unexpected issues pop up.
Name: S***** T*****
Date: 2019-10-09 13:50:09
Rating: 4
Comment: Best place to go when you dont have to go to the DMV
Name: J** K**
Date: 2019-10-07 22:11:06
Rating: 5
Comment: I was there for international driving permit. It took a while but same day service. They have picture service too.
Name: L****** F*****
Date: 2019-08-05 00:29:22
Rating: 5
Comment: I want to thank Ken my agent for helping me save money. He was very professional, friendly and I was very satisfied with the service.I came in to add another person into my policy and he was very thorough with everything. I saved good money.
Name: K****** N***
Date: 2019-05-24 00:15:16
Rating: 5
Comment: Short lines and great customer service. The lady who I got to help me with my handicap parking placard was so helpful. The customer service that she gave me was above and beyond what she needed to and I cannot tell you how much I appreciate it. Its people like her that make doing stuff like going to AAA or DMV not so unpleasant!
Name: o*** n******
Date: 2019-04-11 03:57:49
Rating: 5
Comment: Great customer service love coming here they do take care of you
Name: L**** D*******
Date: 2019-04-07 02:52:51
Rating: 5
Comment: Nice folks, like family. Great service. Thank you!
Name: E*** S****
Date: 2019-03-29 20:47:54
Rating: 5
Comment: I wasnt in line too long, I was greeted with a happy smile and great attitude. I got my tags in no time and was soon on my way. Fast and easy way to get your car registration done.
Name: E*** D******
Date: 2019-02-21 04:00:57
Rating: 5
Comment: Always a pleasure to go to triple A, helpful, delightful people at every desk!
Name: P**** C
Date: 2019-02-14 18:45:13
Rating: 5
Comment: Maryann was the best agent!!! She was very nice and patient. Best service ever!!! Great personality! Thank you kindly Maryann!Great job!!👍👍👍👍👍👍👍👍👍👍👍👍
Name: D***** N*******
Date: 2019-01-18 15:53:12
Rating: 5
Comment: Everyone should get this membership. If not for the locking my keys in my car or the flat tire, their office is great for DMV stuff like registration and cheap movie tickets. Thanks AAA, you’re always only one call away!!
Name: A*****
Date: 2019-01-13 08:57:50
Rating: 4
Comment: My friend recently bought us AAA memberships so I had to take advantage of the special offers and the fact that this office is just down the street from where I live!I used to be a member of AAA so I knew about some of their benefits already but my boyfriend and I came here because we were headed to Japan and needed our International Driving Permits. For those who are interested in doing so, you will need the following:- Application (I recommend printing this out online to save you a lot of time)- 2 passport photos (you can take them here or go to Costco where they are $5 for a 4-pack)- Current Drivers license- $20 fee (cash, check, or credit card)Despite it being relatively busy, we were seen in about 10-15 minutes and the whole process took just under 5-7 minutes. We walked out with our permits and were super relieved at how painless AAA made it be!We were also quoted for car insurance during our visit but found that the agent was none too aggressive but also seemed very disinterested like he didnt think we were taking him seriously. He spoke with a lot of jargon which was mildly offensive despite actually knowing quite a bit about policies which ultimately led to us not accepting the quote. We did get a free umbrella out of it and will be revisiting the option once again but hope that we get a different agent to assist us.Overall, I will definitely come back here often for other options like travel & tourism but just be wary since the parking lot is super tiny and always packed!
Name: M* 0
Date: 2018-11-01 04:52:31
Rating: 5
Comment: Efficient, reliable, friendly service and respectable enterprise. Best car insurance that I’ve found.
Name: T****
Date: 2018-10-27 12:31:02
Rating: 4
Comment: Convenient DMV services and very fast
Name: S***** S*****
Date: 2018-09-06 06:42:03
Rating: 5
Comment: Endless services and great staff totally recommend going here.
Name: K** F*******
Date: 2018-07-03 22:09:42
Rating: 5
Comment: Must have AAA when you own a car
Name: J******* S***
Date: 2018-06-15 09:19:21
Rating: 4
Comment: The wait is a bit longer than you’d like. But overall, a very nice place.
Name: T*** M*******
Date: 2018-06-07 21:20:45
Rating: 4
Comment: One stop shop. For auto insurance and other things. Like discounted prices on tickets to movies, the zoo, aquarium and other places!
Name: M K****
Date: 2018-06-06 16:27:16
Rating: 5
Comment: Didnt need to wait long. DMV Svc good
Name: B*** i* F*********
Date: 2018-06-05 16:30:10
Rating: 5
Comment: I have been a long time member of AAA. Think decades. This particular office has helped me with many things including a replacement license plate sticker that someone stole, notarizing documents, destination books for various trips and lately insurance. I have been with AAA twice for insurance. Once when my house had a metal roof and it seemed that only AAA would insure it and again recently when other companies couldnt provide one stop shop for my insurance needs. With multiple cars, a teenage driver, house insurance, earthquake insurance and umbrella, they appear to be one of the few that can provide it all from a single source. The only real problem is that the parking lot is a little small. ;o)
Name: L***** l****
Date: 2018-05-06 19:20:04
Rating: 4
Comment: Staff is always friendly. No long waiting.
Name: L****** M******* D**
Date: 2018-04-25 00:34:24
Rating: 5
Comment: Extraordinary service and benefits. Saved me hours on dealing with the DMV.
Name: C****** V****
Date: 2018-04-18 03:55:27
Rating: 5
Comment: Faster service than I thought and a very pleasant employee I encountered helping me with registration.
Name: W****** Y******
Date: 2018-02-25 03:13:57
Rating: 5
Comment: Always come here for car registration.Quick and easy
Name: R***** Y******
Date: 2018-02-12 20:58:48
Rating: 5
Comment: One of my favorite AAA office. Everyone there is helpful and I always get best customer experience there.
Name: M B********
Date: 2018-01-25 13:52:38
Rating: 5
Comment: AAA is one of the best auto towing service insurance company around
Name: K**** T****
Date: 2018-01-22 20:14:35
Rating: 5
Comment: This place is awesome. I wish that I had know about all their benefits sooner.***You can pay and pick up your auto registration tags here! Way better than going to the DMV.The staff here is very friendly and helpful. Their office is very clean with comfortable chairs. The wait time (if there is one) is short.AAA has a lot of benefits for members...way more than I thought. I ended up paying for my automobile registration here. I am going to use some of their shopping and travel discounts.I highly recommend AAA and this location.
Name: M****** �******** H******
Date: 2018-01-06 10:56:31
Rating: 5
Comment: Never to busy when every time I go there, usually in & out in about 20 mins.Everyone is very friendly and helpful parking isnt so great but theres plenty of parking at jacent in the grocery store area which is the same walking distances their own parking lot.
Name: D******* L******
Date: 2017-12-24 09:40:49
Rating: 5
Comment: Great people and they explained the situation very clearly that it made u understand
Name: B** O*****
Date: 2017-12-04 07:11:59
Rating: 5
Comment: Came here for DMV services. Very helpful AAA receptionist; actually kind and personable DMV employee; clean location with clean clientele. Id be persuaded to join AAA for DMV services alone if I werent already a member, its that good!
Name: J*** L*******
Date: 2017-11-25 23:49:46
Rating: 4
Comment: Great place for DMV needs
Name: f**** s****
Date: 2017-11-25 04:26:07
Rating: 5
Comment: Best place for all DMV work Notary, travel and insurance needs.
Name: G****** 2**
Date: 2017-10-24 06:04:35
Rating: 5
Comment: Excellent customer service, ridiculously short wait time. Great service
Name: B****** E*******
Date: 2017-09-26 19:16:39
Rating: 5
Comment: I have been a member for 30 years!!!! The service is impeccable. I love the DMV section. I have used the roadside assistance many times over the years. If you are a member yet I think its time.
Name: W****
Date: 2017-09-20 08:03:57
Rating: 5
Comment: Great service in the DMV department!
Name: M****** B*****
Date: 2017-08-31 18:49:34
Rating: 5
Comment: Usually crowded. Great service. Just opened a new express line for license tag renewals.
Name: E* �****** A***
Date: 2017-08-29 17:26:02
Rating: 5
Comment: Awesome place, very clean, organized, really fast for DMV renewals.
Name: R***** P*******
Date: 2017-07-09 04:56:24
Rating: 5
Comment: Front end staff/reception, are always very helpful. Thay act as coordinator for all and check in those who need service. Always find the rest of staff very knowledgable.Im proud to be a AAA member for 46years.
Name: G***
Date: 2017-07-08 00:35:10
Rating: 5
Comment: Always busy but you never wait too long... excellent travel agents
Name: K*** W*****
Date: 2017-06-22 03:30:44
Rating: 5
Comment: Yes the place is busy. But I do all my DMV business with them and I always have very good experience with their employees. Helpful, polite, a simply good experience.
Name: F**** F****
Date: 2016-12-18 03:32:13
Rating: 5
Comment: This is a fantastic AAA office. I have been a AAA member for years and they have always had excellent Emergency and Travel services. I was recently in their office for my first cruise vacation. After a short wait, Wendy became available and assisted us in planning and booking our 30th anniversary cruise to Alaska. Wendy provided us with many helpful suggestions and gave us information about many different cruise lines. She helped us choose the perfect stateroom and booked our trip. Wendy kept us informed right up until the date of our departure. The trip was a wonderful experience with lots of great memories.AAA is a fantastic value and pays for itself in all the assistance and discounts that it provides!
Name: A*** L**
Date: 2016-08-26 00:52:32
Rating: 4
Comment: A tad wait last time- get your travel books here free fellow members!
Name: J****** L* M****
Date: 2016-07-06 22:14:48
Rating: 5
Comment: I cant say enough nice things about Ricardo Platero. Ive been using his services for years and he is literally the main reason I keep my AAA membership.He was recommended me to by a family member and i have recommended him to many more. If you have a trip to plan, he is your man.
Name: b*** h****
Date: 2015-08-24 18:01:31
Rating: 5
Comment: Need towing in occ there dont have any permit there
Name: C********** C****** (********
Date: 2012-12-21 01:33:06
Rating: 5
Comment: Make sure to ask for Joanne in the travel department. She is the absolute best.
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Name: B*** A****
Date: 2023-12-07 17:44:08
Rating: 5
Comment: Excellent service. Love AAA membership and insurance.Prices are fair and paying my car registration is easy.I receive the tag as soon as I pay.