AAA Los Angeles Insurance and Member Services
address: 10210 Mason Ave, Chatsworth, CA 91311, United States
Phone: +1 818-678-5613
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 818-678-5613
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
category: Travel agency, Auto insurance agency, Cruise agency, Home insurance agency, Life insurance agency, Motorcycle insurance agency, Notary public, Passport photo processor, Insurance agency
rayting: 4.4
site: https://ace.aaa.com/locations.html?branch=Chatsworth-91311-205
worktime:
rayting: 4.4
site: https://ace.aaa.com/locations.html?branch=Chatsworth-91311-205
worktime:
| Day | Time |
|---|---|
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–1 PM |
| Sunday | Closed |
Name: a*****
Date: 2023-07-01 20:12:20
Rating: 5
Comment: Walked in to get replacement license plates as ours were stolen off the car overnight. Deana processed everything for us - registration and new plates. We were in and out in less than an hour with new plates and registration in hand! Deana was super pleasant and made it such a painless experience.
Name: j h
Date: 2023-02-20 23:53:32
Rating: 5
Comment: Very friendly funny staff. SPOKE TO ANDREW. He was so informative. I will be back.
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Name: t*******
Date: 2022-12-09 21:01:49
Rating: 5
Comment: Really good AAA center. Every staff member I have dealt with here has been efficient, helpful, and friendly in every department. Much better than other centers I have used.
Name: A****** H******
Date: 2022-11-21 19:27:53
Rating: 5
Comment: A bit of miscommunication at first with the notary, but it turned out great. Thanks for the patience!!!
Name: R**** �********* R****
Date: 2022-02-08 22:57:55
Rating: 5
Comment: Friendly staff and quick service
Name: T** L****
Date: 2022-02-04 06:40:39
Rating: 5
Comment: Nice small office, quick service and friendly staff. Paid car registration, a lot faster than DMV or another office.
Name: i**
Date: 2022-02-02 21:41:14
Rating: 5
Comment: Love it
Name: E******** F*****
Date: 2022-01-21 19:53:19
Rating: 5
Comment: Very good service and friendly people
Name: M******* C*****
Date: 2022-01-14 17:34:40
Rating: 5
Comment: Great service
Name: V**** A******
Date: 2021-12-09 00:52:36
Rating: 5
Comment: Shari was able to help us as we juggled insurance coverage and covered drivers.
Name: R** M*******
Date: 2021-12-06 17:09:38
Rating: 5
Comment: Good customer service.
Name: K*** I*****
Date: 2021-11-23 01:05:30
Rating: 5
Comment: Quick and easy. Very polite helpful staff
Name: S***** S******
Date: 2021-10-29 06:28:18
Rating: 5
Comment: They are very helpful and curteous
Name: P***** C******
Date: 2021-09-21 20:14:55
Rating: 5
Comment: Short wait compared to the DMV. They took care of my registration renewal quickly and easily.
Name: K**** p*****
Date: 2021-09-05 21:22:33
Rating: 5
Comment: Vehicle registration-needed to correct spelling of my first name. They were very patient and very helpful guiding me through the process. I had already called to make sure I had the papers needed to complete the correction request to the California DMV.Busy Saturdays, but under an hour for me.
Name: N****** W**
Date: 2021-09-04 20:07:19
Rating: 5
Comment: The associates here are always helpful and friendly. Even during covid, they have managed to maintain distancing, yet keep the lines moving effectively. I take care of most of my DMV needs here and utilize other benefits as well. Very much worth becoming a member.
Name: M******* A*******
Date: 2021-08-22 07:22:07
Rating: 5
Comment: Good service even if its a busy location they are pretty efficient in time to service.
Name: A*** S*****
Date: 2021-07-24 19:55:20
Rating: 5
Comment: Good customer service!
Name: j*** m**** v*****
Date: 2021-07-15 02:58:25
Rating: 5
Comment: AAA treats all of its members like a family!
Name: M******* B****
Date: 2021-06-11 22:18:53
Rating: 5
Comment: Not very crowded and the workers are very nice.
Name: c***** a** A** C**********
Date: 2021-06-05 23:40:40
Rating: 5
Comment: Great place.
Name: J****** M********
Date: 2021-06-05 23:17:02
Rating: 5
Comment: This trip away is close to my house my 1st visit here but I will definitely be back I was in-and-out in less than 30 minutes everybody was very helpful smile offered great customer service
Name: F*** M*
Date: 2021-05-11 01:39:36
Rating: 5
Comment: Paying Money to the State was never so much fun.. Thank you to all of AAA Staff.
Name: M* B****
Date: 2021-04-22 01:59:18
Rating: 5
Comment: I had a great experience at my local AAA Luis helped me above and beyond with my issue. Thank you.
Name: L******* S******
Date: 2021-04-21 23:31:35
Rating: 5
Comment: Very helpful, no lines
Name: R R
Date: 2021-04-17 15:07:03
Rating: 4
Comment: Friendly pip short line
Name: E* d** c****
Date: 2021-04-16 23:09:02
Rating: 5
Comment: These guys are quick,polite,knowledgeable I recommend get AAA
Name: S**** A*******
Date: 2021-04-07 00:09:37
Rating: 5
Comment: Very fast and efficient even during covid season.
Name: E**** C******
Date: 2021-03-29 18:23:07
Rating: 5
Comment: Great staff quick service
Name: J*** A****
Date: 2021-03-26 22:53:59
Rating: 5
Comment: Great service, I went for renewal and they gave me better price
Name: A***** A****
Date: 2021-02-24 20:34:05
Rating: 5
Comment: Wonderful place to do DMV service. Personnel is very kind and polite.
Name: N*** C****
Date: 2021-02-07 09:27:33
Rating: 5
Comment: I was helped by Fernando today at 1:15 am. Super friendly and polite. Helped me with the lock out and was done in under two minutes, awesome service .
Name: M*** A** K****
Date: 2021-02-06 03:21:55
Rating: 5
Comment: I was able to do in less than 15 minutes what Ive been trying to do for 3 weeks! It was so easy I dont know why I havent been there before. Thank you!
Name: E****** W*******
Date: 2021-01-23 18:53:14
Rating: 5
Comment: This is a great location. The staff and customer service here is awesome! Go check them out. ✌️
Name: A***** F***
Date: 2021-01-21 03:52:59
Rating: 5
Comment: Went in for a Notary and they were very accommodating considering I needed an appointment. Followed strict COVID protocol. Very impressed.
Name: S****** T***
Date: 2021-01-16 01:36:00
Rating: 5
Comment: Great and friendly service.
Name: R***** c********* L
Date: 2021-01-13 22:06:50
Rating: 5
Comment: Awesome
Name: A** R***
Date: 2020-12-30 02:10:48
Rating: 5
Comment: I will simply say that this AAA office is highly impressive thanks to an individual I had the pleasure of working with on what could have been quite a complicated DMV issue but, Sophie was simply amazing!She quickly saw through the confusing detail and helped me fix my problem immediately.Her concern and willingness to help me solve my issue(s) saved me plenty of time, and money.She is a true professional in the very highest sense...thank you Sophie!
Name: H**** M
Date: 2020-12-26 17:36:21
Rating: 5
Comment: They do have a social distance line and you give them your phone number and ITheyll text you when to come in so you could wait in your car and not have to wait in line next to other people! Went super fast! Very helpful!
Name: G****** P******
Date: 2020-12-18 20:33:30
Rating: 5
Comment: When I went, there was no line and everyone was really charismatic and helpful. I wished my local (Downey) AAA office were this nice.
Name: T****** F*******
Date: 2020-11-28 20:57:57
Rating: 5
Comment: Awsome plain and simple
Name: P* S*****
Date: 2020-11-06 18:24:12
Rating: 5
Comment: Fast in and out. Just wonder why I cant go paperless for my insurance bills.
Name: R***** B
Date: 2020-10-21 21:38:43
Rating: 5
Comment: 5 min in and out
Name: S**** S*****
Date: 2020-10-02 23:38:46
Rating: 5
Comment: The gem of the San Fernando Valley AAA offices. Fast, friendly, professional and exceptional service. Quick DMV services. Excellent Travel services with Janine. The Life Insurance Agent Carla is the BEST but its the Sales side for Auto and Home that outshines any AAA in the Valley!! This is the office you should be coming to.
Name: c***** s*****
Date: 2020-09-06 19:43:33
Rating: 5
Comment: No crowds, fast service.
Name: L****** M
Date: 2020-09-04 05:35:57
Rating: 5
Comment: I am a gold member at AAA and they never disappoint me. I am always amazed at the variety of things they are able to provide their members with. This was my first time at this location and I was hesitant to go because of COVID and have been trying to stay home as much as possible. However, I need to forms notarized, and I knew AAA had that option and could help me out.They have lines outside which limit the amount of people they have inside which was very comforting to me. Once I made it inside, they were able to help me right away.Luis was able to help me with the notary signature. He was very kind and friendly and assisted me with a positive attitude. He explained to me the process of what he was doing and even gave me a special notary form when a name was spelled incorrectly.I had a very positive experience and they really put me at ease with being out and about.
Name: G**** W****
Date: 2020-08-27 17:57:49
Rating: 5
Comment: Great staff. So much easier than going to a DMV office.
Name: a**** f*****
Date: 2020-08-24 18:11:56
Rating: 5
Comment: Good price . The agent was extremely knowledgeable
Name: P*** D*******
Date: 2020-08-13 03:02:05
Rating: 5
Comment: Wonderful service
Name: J******* L*****
Date: 2020-08-04 21:57:51
Rating: 5
Comment: Chatsworth office staff is Awesome! Dalton and Key go out of their way to assist people! They are angels!
Name: J***** D******
Date: 2020-07-22 20:11:27
Rating: 5
Comment: Mr Key was really friendly and helpful! Deanna was also friendly! I didnt get the name of the African tall guy on the front directing people which windows to go at but hes very nice and friendly too! Keep up the GREAT customer service!
Name: C******** M**********
Date: 2020-07-06 20:03:02
Rating: 5
Comment: Chatsworth, CA DMV. KUDOS FOR THE GREAT, SAFE AND HEALTHY SERVICE! HANDS UP TO WILL WHO ASSISTED ME WITH DMV SERVICES. SO POLITE, CAREFUL AND CONSIDERATE.
Name: I***** H********
Date: 2020-06-11 22:56:47
Rating: 5
Comment: Very good service
Name: J*** G*******
Date: 2020-06-07 02:58:35
Rating: 5
Comment: This place is amazing, inspiring and leave you in awh for its beauty
Name: K****** J****
Date: 2020-02-14 03:41:09
Rating: 5
Comment: Very efficient and great customer service.
Name: X********
Date: 2020-01-03 22:56:06
Rating: 5
Comment: Awesome experience. Clean and friendly. In and out!
Name: P**** L***
Date: 2019-12-27 14:53:45
Rating: 5
Comment: Very clean and quick service staff is friendly and helpful.
Name: T*** K**
Date: 2019-12-13 18:24:06
Rating: 5
Comment: Very nice people!
Name: A***** J********
Date: 2019-11-27 19:05:08
Rating: 5
Comment: If you want to know what customer service should look like this is the place. Consistently good ongoing help and many things for drivers. Always friendly experience.
Name: B**** R***
Date: 2019-11-27 14:11:15
Rating: 4
Comment: Good service and well trained staff
Name: S**** W***
Date: 2019-09-26 22:24:47
Rating: 5
Comment: AAA membership is one of the smartest things anybody can do they can even handle DMV as long as you have cash
Name: S***** F**********
Date: 2019-08-20 07:25:40
Rating: 5
Comment: Great place to for many DMV transactions without the long wait. Employees are very helpful
Name: J*** F*****
Date: 2019-08-05 20:55:39
Rating: 5
Comment: Good prices a multiple services I love it
Name: J*** T
Date: 2019-03-29 00:45:47
Rating: 5
Comment: Great service always. So happy with this location!
Name: E***** C***
Date: 2019-01-26 04:41:10
Rating: 5
Comment: Helpful, business like, friendly
Name: D*** I*******
Date: 2019-01-07 20:37:44
Rating: 5
Comment: Great service
Name: L*** V****** R********
Date: 2019-01-05 09:10:19
Rating: 5
Comment: 😎😎
Name: G*** C****
Date: 2018-12-29 21:04:07
Rating: 5
Comment: Everyone is so helpful and pleasant to deal with
Name: T** M** (****
Date: 2018-12-07 19:11:17
Rating: 5
Comment: Excellent service
Name: C***** G******
Date: 2018-12-01 23:03:45
Rating: 4
Comment: Well
Name: C* D* (** e**** e****** o**
Date: 2018-11-30 21:45:20
Rating: 5
Comment: Get your passport photos here! Get your movie tickets too! Loving the discounts!
Name: J*** M
Date: 2018-11-20 23:54:24
Rating: 4
Comment: Service was great, but I had trouble finding it using the maps app on my phone. It just said to turn left, but I didnt know where to turn left at.
Name: V** P*******
Date: 2018-10-11 06:00:07
Rating: 5
Comment: Been a member for over 50 years. AAA has always been helpful and fantastic insurance service
Name: V***** E********
Date: 2018-10-07 03:23:19
Rating: 5
Comment: Triple A isnthe best .specially the one on chatsworrh
Name: J***** E******
Date: 2018-09-15 11:16:38
Rating: 5
Comment: Great staff
Name: B**** J*******
Date: 2018-09-03 02:24:26
Rating: 5
Comment: Always very helpful and nice to deal with.
Name: r*** r********
Date: 2018-09-01 23:17:32
Rating: 5
Comment: Fernando was very very helpful and patient with me.
Name: R****** O*******
Date: 2018-07-24 05:48:15
Rating: 5
Comment: Nice staff at this location Dwyane is the best
Name: D**** A****
Date: 2018-06-01 23:39:58
Rating: 5
Comment: If I could give 10 Stars, I would. Went in for an insurance quote and met with a wonderful agent, Deana Chochua, who was not only gracious and professional, but delivered the A+++++ level of service I have come to expect from AAA. I highly recommend not only this office, but to also give AAA a chance to quote you because they were much lower than my current company which is Mercury and the service is fantastic. Make sure to ask for Deana and you will be 100% delighted! Thank you!
Name: J* D* F********
Date: 2018-04-06 02:51:35
Rating: 5
Comment: Wow! Fast service! Knowledgeable staff. Was there between 4 and 5 p.m.
Name: H**** C***
Date: 2018-03-17 05:51:57
Rating: 4
Comment: Long lines. Seems to take longer than usual.Though you cant beat having AAA ~ Ive had several times when they saved the day by helping us. Well worth it.
Name: M****** A***
Date: 2018-03-16 02:10:58
Rating: 5
Comment: Very nice people
Name: M****** N****
Date: 2018-03-02 17:20:33
Rating: 5
Comment: Always great service in& out in 25min
Name: D**** Z****
Date: 2018-02-03 06:37:36
Rating: 5
Comment: Excellent location
Name: M**** A***
Date: 2018-01-11 03:54:05
Rating: 5
Comment: Great place
Name: L*** P*******
Date: 2017-12-19 02:16:36
Rating: 5
Comment: Maps, help on DMV, travel and insurance all in one spot!
Name: B**********
Date: 2017-11-24 18:55:25
Rating: 5
Comment: Nice location, helpful staff. It was a great alternative to the DMV.
Name: D***** R*********
Date: 2017-11-10 20:42:34
Rating: 5
Comment: Love them
Name: R** D***
Date: 2017-10-15 04:36:10
Rating: 5
Comment: Great service
Name: S**** S******
Date: 2017-10-05 00:11:19
Rating: 5
Comment: I would not go anywhere else. Convenient, air conditioned, and the staff are top notch.
Name: L*** T********
Date: 2017-06-23 21:51:58
Rating: 5
Comment: If you dont like waiting for a very long time to be helped, go to this location. ..not as much traffick as the others.
Name: A**** A***** V***
Date: 2017-05-21 18:13:19
Rating: 5
Comment: Good service
Name: G***** S*******
Date: 2017-01-31 03:32:27
Rating: 5
Comment: Anytime you walked in they have great service especially Dwain insurance specialist.
Name: K W******
Date: 2016-12-10 19:57:32
Rating: 5
Comment: Good. Not busy Sat at 11:50 am. Friendly and efficient. What more do you want?
Name: D****** G********
Date: 2016-10-31 15:43:54
Rating: 5
Comment: So happy youre in our neighborhood great service friendly people in and out in record time thank you so much ❤️
Name: M****** L*****
Date: 2016-07-16 13:46:45
Rating: 5
Comment: XLNT CUSTOMER SERVICE FRIENDLY KNOLAGABLE STAFF NO WAIT TIME A#1 EXPERIENCE
Name: A** H*******
Date: 2016-06-26 20:42:33
Rating: 5
Comment: Great service always quick
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Name: M*** H*********
Date: 2023-09-14 22:55:18
Rating: 5
Comment: Peter Paredes is great. Professional, knowledgeable, expedient.