AAA Victorville Insurance and Member Services
address: 12490 Amargosa Rd, Victorville, CA 92392, United States
Phone: +1 760-245-6666
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 760-245-6666
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
category: Travel agency, Auto insurance agency, Cruise agency, Home insurance agency, Life insurance agency, Motorcycle insurance agency, Notary public, Passport photo processor, Insurance agency
rayting: 4.5
site: https://ace.aaa.com/locations.html?branch=Victorville-92392-77
worktime:
rayting: 4.5
site: https://ace.aaa.com/locations.html?branch=Victorville-92392-77
worktime:
Day | Time |
---|---|
Monday | 9 AM–5 PM |
Tuesday | 9 AM–5 PM |
Wednesday | 9 AM–5 PM |
Thursday | 9 AM–5 PM |
Friday | 9 AM–5 PM |
Saturday | 9 AM–1 PM |
Sunday | Closed |
Notary public near me:
Johana Trujillo | ESMERALDAS MOBILE NOTARY PUBLIC AND APOSTILLE SERVICES | Juliens Mobile Notary | The UPS StoreName: M**** G***
Date: 2023-05-01 21:14:05
Rating: 5
Comment: Employees were really nice and considerate
Name: M* N***
Date: 2022-10-31 19:10:47
Rating: 5
Comment: Hands down the best driving school in the high desert. The instructor is awesome. So much better than TOMCO!
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Name: D**** G***
Date: 2022-10-21 20:12:04
Rating: 5
Comment: Everytime I go in here, it is a pleasant experience. From the check-in to the service, I am always greeted with a smile, taken care of by knowledgeable people and I leave with all of my questions answered.
Name: A***** L****
Date: 2022-09-10 19:07:15
Rating: 5
Comment: Second time Ive ever been to this, or any other, AAA and both times Tsunda helped us and offered the promotions that allowed me to use their services. I originally declined the promotion because I was only their for my boyfriend but luckily she changed my mind.She is so much nicer and motherly than any other DMV member Ive ever met which keeps bringing me back to AAA.
Name: S******** G*****
Date: 2022-06-14 21:20:07
Rating: 5
Comment: I have been to this branch many times and never once had a bad experience. I have had a aaa membership for 13 years and have never used my notary benefits till today. Marea was who helped me today and she was so helpful, pleasant and attention to detail!!! Would absolutely recommend her to everyone needing notary or dmv help. Having a aaa membership is so worth the yearly fee with the dmv perk alone but now knowing the notary benefits also was like icing on the cake. We pay for our adult kids memberships just for the peace of mind from the roadside assistance. We will definitely be premier members for life.
Name: M** C*******
Date: 2022-04-19 11:07:23
Rating: 5
Comment: Waited outside maybe 5mins. Friendly service. Must wear a mask. It’s 2022 mask not necessary anymore. Wear for your own protection.
Name: D***** Z*****
Date: 2022-02-12 02:22:01
Rating: 5
Comment: Had to have something notarized and the notary was extremely friendly. She got my paperwork done quick and I was out the door in about 10 min.
Name: M*** M*******
Date: 2022-02-11 00:56:33
Rating: 5
Comment: Not too busy on a Thursday at 11am. Very fast and friendly service.
Name: D**** W****************
Date: 2022-01-26 20:12:38
Rating: 5
Comment: Angel was very patient professional and informative. She knows her job and got everything resolved. Excellent customer service
Name: S** M*****
Date: 2022-01-15 22:59:25
Rating: 5
Comment: Triple aaa makes it so simple to renew my registration with no waiting in a long line very clean lobby with friendly staff
Name: C******* G*****
Date: 2022-01-04 19:55:18
Rating: 5
Comment: I love this place. No lines friendly people. A joy to use this office.
Name: M*** C********
Date: 2022-01-03 05:31:58
Rating: 5
Comment: Leo was very helpful and informative. Ended up getting auto insurance after just going in for a AAA card.
Name: w****** b***** J**
Date: 2022-01-01 20:32:52
Rating: 5
Comment: Open parking. Great customer service. In and out in minutes.
Name: D*** F**
Date: 2021-12-30 03:22:06
Rating: 5
Comment: The lady at the DMV department was fantasic even with all my stuff was all over the place she was great
Name: A****** A*****
Date: 2021-12-27 23:36:30
Rating: 5
Comment: Who doesnt love AAA, its like a short DMV where you can pay your tags without the long lines. They offer driving school and drivers Ed, which is at a low cost. They also offer home owners insurance, life insurance, earthquake insurance, and more. You also get a discount if you have multiple insurance policies with them. I have had AAA for 22 years, and I trust them with all my needs.
Name: R****** B****
Date: 2021-12-21 15:33:58
Rating: 5
Comment: I was in the area near AAA, went in instead of calling. Needed I formation regarding home owners insurance. After checking in I was seen by a representative in less than 20 minutes. She was very helpful and pleasant and a answered all my questions.
Name: A************** M*****
Date: 2021-12-13 20:10:14
Rating: 5
Comment: Recently became AAA members this fall and wow have they impressed my wife and I. Not only is the customer service great over the phone but even going to the live location is fast, simple and staff are great.
Name: P**** C********
Date: 2021-12-07 23:48:08
Rating: 5
Comment: Google made miscape,first had the AV AAA store so I made my response of being at the VV AAA store.As soon as I finished my comment and tap Post button a new contribution window open wanting comment for VV AAA.I have not been to the AV AAA
Name: J*** �** G****** P*****
Date: 2021-11-15 15:34:18
Rating: 5
Comment: Service at the time of my visit was very fast less than 10 minutes and Im out just paying my insurance bills
Name: D****** A****
Date: 2021-11-08 04:42:36
Rating: 5
Comment: Always helpful! I love AAA for roadside assistance! I dont know what Id do without it.
Name: S****** C
Date: 2021-11-06 01:14:13
Rating: 5
Comment: Quick, simple and very professional. Our Agent is Craig and he is very professional in handling things. Would recommend any day of any year. Thank you for the courteous services.
Name: H***** A****
Date: 2021-10-22 18:03:28
Rating: 5
Comment: I used to go to the Alhambra office it is great and this AAA office in Victorville is no different. Great people great service I have all my cars with AAA and I would never change it.
Name: M****** G******
Date: 2021-10-15 17:24:29
Rating: 5
Comment: I LOVE AAA!! The people are so nice here. And they cut out on the time for going to dmv. I love the convenience and it takes valuable time away from my family when I have to go to the dmv for issues. Thank goodness for AAA. They are super nice and knowledgeable. Definitely and highly recommend!
Name: K******* H****
Date: 2021-10-11 00:12:12
Rating: 5
Comment: They have sanitizer for there customers, excellent customer service. Lines move quickly.
Name: K**** H****
Date: 2021-10-02 21:38:37
Rating: 5
Comment: I love this AAA office everyone in there is so nice there is just one little girl named Caitlin she is so sweet they are so helpful in there for no matter what youre going in there for I ended up having to pay for a locksmith for my car out of my own pocket and do you know that they actually reimbursed me $100 amazing AAA I love it I better remember for 21 years All five of my daughters all have AAA
Name: m***** u******
Date: 2021-10-02 21:10:50
Rating: 5
Comment: My experience was great, awesome service no waiting, got done quick in n out, everything done professionally😉
Name: B �****** F
Date: 2021-09-25 00:58:47
Rating: 5
Comment: So much better than the DMV and the service is second to none!
Name: R**** W
Date: 2021-09-10 17:13:58
Rating: 5
Comment: Great staff, in and out waaaaay faster than the DMV. Friendly reminder the DMV offers many online services that might help you.
Name: L*** W***
Date: 2021-09-08 05:28:13
Rating: 5
Comment: AAA of southern California office both in Victorville and Apple Valley have amazing employees. They are eager to help, knowledgeable, friendly and when it comes to California DMV they take care of you and help you understand those issues. Thank you AAA all over America.
Name: R****** H*****
Date: 2021-08-30 03:00:42
Rating: 5
Comment: If you have a membership, do your DMV business here. Infinately superior.
Name: u***** m*******
Date: 2021-08-15 22:54:54
Rating: 5
Comment: I will never ever go back to the DMV thats how wonderful the experience here was. Attentive customer service, knowledgeable people who actually want to come to work no more DMV for me
Name: D***** B****
Date: 2021-08-09 20:26:06
Rating: 4
Comment: Only one travel agent there the day we were there. Took a long time to get to us. Everything else is very quick.
Name: L**** C*****
Date: 2021-08-09 18:34:38
Rating: 4
Comment: Excellent customer service from Tatlina she was awesome! Not too long of a wait time either
Name: s** t****
Date: 2021-08-05 23:19:13
Rating: 5
Comment: 29 years ago, I bought myself a AAA membership. Choosing AAA has been one of the best decisions Ive ever made! Not only am I protected from being stranded after a breakdown, but I have been able to avoid the DMV on many occasions, had help in trip planning, referrals for auto repairs, etc. If you are a single gal, you must have AAA!
Name: A***** V**********
Date: 2021-07-30 17:27:22
Rating: 5
Comment: Visited this office twice in the past week. Both time they got me checked in and process very quickly. If there is a line to get in, no worries as they move very quick.
Name: I***** C*****
Date: 2021-07-30 00:20:37
Rating: 5
Comment: Their staff is so polite and nice, thank you AAA for great service each and every time.
Name: m*********
Date: 2021-07-22 16:51:34
Rating: 5
Comment: Very helpful. I needed a TripTik, and was helped immediately. The lady who put the info together for me was very pleasant.
Name: A****** A*****
Date: 2021-07-10 18:56:47
Rating: 5
Comment: My family has been a AAA members for 31 today was my first time as a member of the auto club I went in today to get my tags thinking I had to pay a bunch of money because there was something wrong with the vehicle time to find out if you go ahead of chicken on it or the $177 well since the vehicle was gifted to me they waved that ticket and gave me my tags which I only had to pay $15 for the paperwork Imma please proud member of AAA Auto services
Name: E***** V*****
Date: 2021-06-26 03:46:37
Rating: 5
Comment: Great service and Covid19 requirements are met, please for the safety of others and employees please wear a face mask...
Name: H**** S******
Date: 2021-06-12 21:11:31
Rating: 5
Comment: Nice, courteous driver. However, I noticed the battery is dated 2/21. It appears a couple of months old.
Name: J*** R********
Date: 2021-06-11 15:11:14
Rating: 5
Comment: Every thing is always smooth at AAA my favorite place to hang out polite people
Name: K****** L****** J*
Date: 2021-06-06 19:41:05
Rating: 5
Comment: For me I have spent money on a lot of things that frankly just werent worth it.Im 65 and I have a very small list (under 10) of over achievers. My 1998 Chevy Astro van is tied at the top. Number 1b.My Auto Club membership is 1a.So you dont have to read my long story below I will list what I love about AAA.The feeling of security.Being able to take care of most CA.DMV things.The trip interruption reimbursement up to $500 to help cover lodging and food if youre vehicle need to be repaired when away from home.The locked out service.The dead battery jump startThe help I ran out of gas.Depending on level of membership how many and how far the tows will be.Here in California one of the first things the CHP will ask is do you belong to the Auto Club. If not the pay me big bucks tow truck will be coming.But most important my oldest daughter got her drivers license. I gave her 4 main rules.Be careful and safe.If you have auto trouble call me first and then AAA.If you go on a date you go in your own car that way your not the one left on the side of the road unless youre date steals the car which is number 4.Which is call me first and I will call law inforcement.Next is some what long but:I first joined around 1998. I live in So. Cal but Im from Milwaukee Wisconsin thats where all my family lives. Starting in 1992 each summer up to 2004 I would pack up the family and make the trip. In 1992 I bought a used motorhome. My wife, I and 5 kids ages 2 to 10 made the trip. I had 2 weeks that turned into 5 weeks. (Boss was not happy). I wasnt a AAA member then. But being stuck in Amarillo Texas and telling the family this is it we will be living in Albertsons parking lot. So after getting home I dumped that motorhome and decided an auto and motels would be far less expensive. Still not a member. But after 7 more trouble filled trips I joined. I used the trip planner and got plenty of maps. I got the same feeling of safety and protection that I got when I had bought 4 new tires.While we never needed the services on the longer Wisconsin trips I have needed it on shorter trips and close to home.Im happy to say that my 5 adult kids who never seemed to listen to me did about AAA and joined.My youngest son and his wife have AAA auto and home insurance.I could only give 5 stars above but I give AAA 10 stars down here.THANK YOU SO MUCH AAA
Name: M*** K*****
Date: 2021-06-05 19:56:50
Rating: 5
Comment: AAA DMV service is the best! Thank you Josh for your great service.
Name: S***** s****
Date: 2021-06-04 22:15:21
Rating: 5
Comment: I like how fast I can get my registration renewed and not have to wait hours like at the DMV. I was in and out in about 10 mins. Its worth having a AAA membership. I also save on car rentals.
Name: A****** L***
Date: 2021-05-20 06:26:42
Rating: 5
Comment: I went in about 4:42 pm. 5/09/2021As at lady asked if she could help me and told me where I couldve wait to be help. The sweetest attentive and helpful lady came all the way to me from the other side of the offices and guided me to her station to help me out with my forms to get my handycap placard.From beginning to end she was lightning fast while keeping a warmth and great welcoming atmosphere, so efficient, professional, even though I made her do most of the process twice cause i didnt pay close attention she was the one apologizing and keeping a cool and beautiful smile always telling me not to worry whatsoever and she made right in just a couple of seconds not exaggerating at all.Im really impressed, happy and more than satisfied with her costumer skills and service.I just hope I caught her name right.. CAITLIN!She is a little, petite lady with short hair with a beautiful, humorous, amazing personality I mean,I went in a little upset mad and in lots of pain and she was making me laugh and brighten up my evening.Thank you so much for (ALL) your help.
Name: K**** M*****
Date: 2021-05-18 21:34:49
Rating: 5
Comment: AAA is always good to people. Very nice and even though you have to stand in line, they still are very quick getting you in and out.
Name: Y*** M***
Date: 2021-05-10 20:56:38
Rating: 4
Comment: Lines way long way long for the DMV part. Rest is good. Ie ins.
Name: T*** L******
Date: 2021-05-07 19:34:58
Rating: 5
Comment: Excellent! Very quik,10 minutes in n out fir transfer n register a car.
Name: M*** D****
Date: 2021-05-07 00:22:49
Rating: 5
Comment: Always helpful. Even with social distancing and a long appearing line, they handle everything efficiently and are super friendly.
Name: c****** r********
Date: 2021-05-03 19:45:45
Rating: 5
Comment: Very good service and friendly staff. All Covid guidelines observed. Would highly reccomend it.
Name: J**** T*****
Date: 2021-04-29 17:49:40
Rating: 5
Comment: Service is amazing, all my questions answered and was done with my transactions very fast.
Name: E***** J**** J*
Date: 2021-04-24 13:14:00
Rating: 5
Comment: As a member of AAA they help with not only roadside services but DMV help, travel, insurance and more. Great club to be a part of. Avoid the long lines at the DMV. I wish they could do ID cards and Drivers license then what would DMV do?
Name: S*******
Date: 2021-04-11 05:42:50
Rating: 5
Comment: One person ahead when my daughter got in line. You have to stand outside but it moves pretty quick. Just have all your papers ready and it will go faster. Have cash ready!!!
Name: T*** L***** C************** (***
Date: 2021-04-10 08:45:31
Rating: 5
Comment: Needed to obtain info/quote on Auto Insurance and Renters/Homeowners Insurance. We also needed to pay the Registration on one our vehicles. Had a very pleasant experience with our Insurance Representative (Gabe) who was informative and assisted us in the best possible way in providing us with auto & home insurance services to meet our needs and personal budget.
Name: G****** H********
Date: 2021-04-05 22:37:08
Rating: 5
Comment: Excellent service, excellent personal, making my life easier.... thank you AAA 😀👍
Name: R***** E*****
Date: 2021-04-05 05:53:34
Rating: 4
Comment: Its not very busyYou can get in and out of there pretty fast
Name: M**** R***
Date: 2021-04-04 12:26:31
Rating: 5
Comment: AAA is a very convenient road service and insurance to have, it comes with many benefits, easy to take care of your DMV needs, insurance needs travel and more, at the reach in your local AAA in your neighborhood nothing but grate customer service.
Name: N**** B****
Date: 2021-04-03 01:40:02
Rating: 5
Comment: The representatives were very helpful. And there also was not a long wait for me.
Name: P*** B*****
Date: 2021-03-29 18:54:35
Rating: 5
Comment: I went in to get handicap plates and a placard for my cars. The represtatives were extremely knowledgeable and helpful to me. They were also extremely patient and polite.
Name: S******** L*******
Date: 2021-03-25 03:02:27
Rating: 4
Comment: There was a line, but it moved quickly. I was in, to pay membership fees and on my way. Very helpful staff, and everyone was keeping a safe distance. (With all the posted notices and ground markers)
Name: J***** K****
Date: 2021-03-23 23:03:33
Rating: 5
Comment: Quick, fast and painless! They had great DMV service and the women helping us was very nice and understood our needs. Definetly recommend to anyone.
Name: M****** T******
Date: 2021-02-26 08:33:44
Rating: 5
Comment: Was able to take care of everything I needed to do right over the phone. The agent was knowledgeable, helpful and all was done in a timely manner.
Name: c******** m******
Date: 2021-02-10 21:26:32
Rating: 5
Comment: Everyone is so polite and helpful! I was worried because of the long line outside when i pulled up, but it moved quick! i was in and out within 15 mins! Registration renewed!
Name: S**** K****
Date: 2021-02-04 18:28:04
Rating: 5
Comment: I recommend going and waiting in line early as possible. The staff was friendly n nice and the time of my visit
Name: E***** J****
Date: 2021-02-01 17:58:23
Rating: 5
Comment: The customer service was awesome they were prompt,courteous, and accomadating
Name: G***** R***
Date: 2021-01-28 12:09:23
Rating: 5
Comment: I love this AAA, there always quick and super efficient, always have helped me out with getting my cars and trucks registered or title transfers.
Name: M*** F****** W****
Date: 2021-01-27 20:07:18
Rating: 5
Comment: Very fast and friendly service! I was in and out in less than five minutes, with two registration renewals. Fantastic!
Name: L***** D***
Date: 2021-01-16 04:24:34
Rating: 5
Comment: Excellent customer service, form the entry door all the way to the counter. Donna Nelson made it so professional and fun.
Name: R******
Date: 2021-01-12 02:14:55
Rating: 5
Comment: Didnt even have to go to the DMV, and anime whos been in victorville DMV knows is av pain even with an appointment
Name: D***** M******
Date: 2021-01-07 00:05:51
Rating: 4
Comment: Went to renew my car registration. after a short wait I was quickly assisted .excellent customer service
Name: Y****** R***
Date: 2021-01-04 21:57:21
Rating: 4
Comment: My visit went well. The only problem I had was when it was time to leave. The line outside was blocking my vision to exit.
Name: t**** m****
Date: 2020-12-22 04:13:49
Rating: 5
Comment: Manager Curtis Spencer 2018 President Elite 12/18/2020 when I asked him. Can I get Notary service Monday 12/21/2020?Curtis said yes 8:00am he opened door for me and my disabled wifeand excored us to Takinà E Ogbonna Notary Public, The services Five Stars truth helpful kind
Name: B***** C****
Date: 2020-12-18 06:56:14
Rating: 5
Comment: I was completely satisfied with their service. The staff was very organized and efficient. I commend the staff for the way they are expediting their members transactions during this pandemic and I also appreciate the measures they have taken to ensure their own safety and the safety of their members. Keep up the great work.
Name: M***** S***
Date: 2020-12-17 23:16:35
Rating: 5
Comment: He was 20 minutes early. And I appreciate, he also give me information regarding side road assistance with AAA. It was very nice of him. Im recommending him an AAA to my friends and family members. Thank you
Name: R****** L*****
Date: 2020-12-12 20:47:46
Rating: 5
Comment: AAA shop they provide very good service and they trying service the most fast ..the service was so friendly i feel comfortable and i got all information i need ..
Name: j********* J*** a H**** M**
Date: 2020-12-11 18:38:49
Rating: 4
Comment: Went to get a temporary handicap plaque for car, was in and out pretty quickly, they guy directing traffuc( was nice) got me to a rep, who,,,, could have been a bit more friendly. I thinks she is ready for her DMV job lol. But by the end she was atleast smiling.
Name: J*** W*****
Date: 2020-12-10 22:17:25
Rating: 5
Comment: I like going to AAA it is so much better than going to the DMV. Faster and friendlier thats for sure and of course no line wrapped around the building
Name: A****** W*******
Date: 2020-12-05 14:03:33
Rating: 5
Comment: Always a very nice easy going friendly experience and for that we decided to do all are car needs there from the road side to Auto insurance to getting our registrations there not to mention 5 minutes from the house. Convenience all the way around.
Name: J***** S*******
Date: 2020-12-02 16:28:39
Rating: 4
Comment: Went there on my motorcycle to get a drink and a bite to eat but wasnt able to go inside. The drive thru was only available
Name: S***** P******
Date: 2020-11-19 10:25:19
Rating: 4
Comment: Cause they have towing, road side assistance, reliability dependability courteous & has name for themselves reasonable pricing❣❣❣❣
Name: D**** M****
Date: 2020-11-14 18:18:34
Rating: 5
Comment: Great place where you can avoid the DMV as long as youre a member. You can do all your DMV transactions there
Name: N****** B****
Date: 2020-11-12 16:30:57
Rating: 5
Comment: Theses guys are on top of it I love how everyone coming out to help you with whatever you need so your not standing in line that long... great job AAA.
Name: E**** D*** d* L***
Date: 2020-11-04 22:47:20
Rating: 5
Comment: Great customer service and help me out right away. It took me 10 minutes
Name: E****** R*****
Date: 2020-11-03 08:51:27
Rating: 5
Comment: When I got there the line was outside and long. The AAA workerscame out to help us. There were several workers helping us so it didnt take long. I was happy with the service.
Name: N*** R*************
Date: 2020-11-02 20:47:12
Rating: 5
Comment: They whipped thru the line so quick!!! Getting my car registration has never been easier🖤
Name: A***** F*********
Date: 2020-11-02 01:22:22
Rating: 5
Comment: My experience at AAA was wonderful. Sales Agent Janee Griego helped me get a full coverage policy on my new Nissan, after my so called significant half went to the VV Branch and signed a declaration excluding me off of the insurance we both had been on for over a year. Janee stayed at her office past closing hours to finalize it. Now, thats what you call true Customer Service. And then after all that I excluded HIM off of my AAA road service and then got a small refund. So now I have my own policy and road service in my name. Thank you Janee, I really appreciate you. Alicia Fullington
Name: L** S*******
Date: 2020-10-28 23:46:59
Rating: 5
Comment: So they are Covid compliant, which means lines outside. Yet they had staff working with the lined up members to get us processed faster.30 minutes at AAA beats the heck out of a lost day at the DMV.
Name: J******* H********
Date: 2020-10-02 23:11:02
Rating: 5
Comment: Amazing service and professional employees. I went in for a quote to add a vehicle and the price was very good, which I added my vehicle. They look for the best price but also amazing service for any car insurance. I highly recommend AAA for car insurance and other need youll need.
Name: S**** N***
Date: 2020-09-15 03:34:54
Rating: 5
Comment: Great staff. Very helpful. Waited longer outside to get in than inside. Very pleased.
Name: D***** G
Date: 2020-08-15 18:53:18
Rating: 5
Comment: Always a excellent experience everyones always very polite fast and courteous thank you AAA
Name: M****** M***
Date: 2020-08-09 18:30:12
Rating: 5
Comment: I was expecting the worst because of the pandemic and the thought of waiting outside in 100 degree weather was not something I was looking forward to but they had employees coming outside to take money for DMV and getting the paperwork done and giving out reg. tags or simple stuff. I went in to pay my reg. tags which was all handled outside and only went inside to pay my AAA renewal. I was there a total of 25 minuts. It was faster than pre-pandemic times.
Name: T*** L***** C**************
Date: 2020-08-05 06:18:19
Rating: 5
Comment: Have been a AAA Member for many years. Would not even consider it being a member. They are always happy and friendly. Aways get our business taken care of with a pleasant Auto Club Employee.
Name: D*** C*****
Date: 2020-08-03 14:28:41
Rating: 5
Comment: Very speedy and professional customer service. Thank you AAA Victorville, you all do great work there!
Name: M**** G*******
Date: 2020-08-01 01:48:19
Rating: 5
Comment: It was awesome on my first visit i moved here from Whittier I was able to get my DMV change of address at the same time that I registered my car here thank you 😊
Name: K****** L***
Date: 2020-07-14 19:14:19
Rating: 5
Comment: Because of the covid 19 there was a line outside and we all had to stand 6ft apart. I wasnt looking forward to it because I had my 3 month old with me in the stroller but I needed to get my renewal taken care of. I was pleasantly surprised and grateful for how fast the line went! The employees were very helpful and I was maybe there for only 20 minutes! Plus they provided shade and misters! I love this location! They have never disappointed me! Thank you all for everything you do!
Name: L*** G*******
Date: 2020-07-10 18:46:10
Rating: 5
Comment: Great. In and out to get registration tags! Very helpful people very friendly and attentive staff
Name: S***** S***
Date: 2020-07-09 21:53:23
Rating: 4
Comment: Explain to me what I needed to be explained because I got too confusing bill luckily I dont owe them any money yet
Name: O M*
Date: 2020-07-08 18:20:21
Rating: 5
Comment: Great experience! Octavio Hernandez made our visit pleasant. Octavio answered all our questions provided great information was courteous, friendly & well informed.
Name: R***** W****
Date: 2020-07-08 06:08:14
Rating: 5
Comment: Every thing went great got my tags in 10 minutes but remember to got there at least 30 before they open.
Name: A*
Date: 2020-07-05 00:59:26
Rating: 5
Comment: If you have ever been a AAA-Automobile Club member, than you know how great it is to have. This place is normally fast to get in and out. People are friendly and knowledgeable about your needs. Handicap parking is right up front. The place is clean and comfortable. If you want to plan a trip somewhere they can definitely help. If you have some vehicle registration to get help with. They can help you with that too. Always a great friendly experience at AAA - Automotive club.
Name: c**************
Date: 2020-06-22 23:20:23
Rating: 5
Comment: Dont know what I would do without AAA. Needed to register my car, getting an appointment at DMV is ridiculous. Couldnt do it online because the vehicle needs an inspection. The clerk that helped me was efficient knew what she was doing and we were done in no time. Walked out with my plates.
Name: J** S******
Date: 2020-06-09 22:36:29
Rating: 5
Comment: I went to auto club to speak with Laura the travel agent she was wonderfulI am planning on a trip to Europe and she made me wish I was leaving today. I am so excited I cant wait to go. She made all the arrangements with a tour guideand places to go of interest and beautiful hotels to stay at. She even arrange to have the meals all inclusive. I recommend if you are traveling that you talk to Laura first.
Name: D****** G****
Date: 2020-03-19 02:50:58
Rating: 5
Comment: Well Worth The Membership just for DMV services!You get a couple notaries a day, travel planning, good insurance coverage... I cannot think of a reason why you would go anywhere else?!?
Name: T** G
Date: 2020-03-12 14:24:03
Rating: 4
Comment: Like but not love. Ins. too high. Should not be punished for driving my car especially when I dont have any blips on my record.
Name: S**** B********
Date: 2020-03-10 13:46:17
Rating: 5
Comment: You got to have it. Their DMV service is the best. The towing has saved me more times than I would like to admit. I think we pay a little bit more but I think we are paying for the best. And when there is a problem, it is going to be taken care of right.
Name: S** S****
Date: 2020-02-18 09:46:27
Rating: 5
Comment: Nothing beats registering your car here. The service was fast and friendly. No long lines or wait like you would encounter at DMV. I was in and out in less than 30 minutes.
Name: H**** S**********
Date: 2020-02-05 04:30:28
Rating: 5
Comment: As always very friendly, helpful. I did DMV transfer and the lady helping me was named Angel. So professional, knowledgeable, friendly and really helpful. Thank you Ms. Angel.The manager Mr. Curtis came over for approval and again such nice, polite, friendly and helpful.Thank you guys youve always delivered.
Name: S***** M*******
Date: 2020-02-03 15:05:50
Rating: 5
Comment: Such quick service...pay my registration there and I was done in no time at all.
Name: P******* R********
Date: 2020-01-24 05:15:58
Rating: 5
Comment: I just love that the DMV is inside of AAA. It actually makes getting your registration a pleasant experience. No waiting. No lines. Great customer service. Makes me a happy AAA Member😁
Name: D***** H******
Date: 2020-01-16 22:32:33
Rating: 5
Comment: We have been members for 86 years, I was grandfathered in when I was old enough to start driving . Its a lot easier when renewing your car registration or needing a trip mapped out . I would recommend them highly .
Name: T**** M*********
Date: 2020-01-01 20:03:44
Rating: 5
Comment: So much easier to handle my DMV business. In and out in 10 minutes.
Name: L***** P*****
Date: 2019-12-14 14:45:01
Rating: 5
Comment: My first time here and having aaa insurance on my truck all the people that helped me where helpful and friendly
Name: T*** W
Date: 2019-12-13 06:39:41
Rating: 5
Comment: If you dont have AAA you should definitely get it. I waited 10 minutes to get a title transfer. Definitely better than waiting in line at DMV for 2 hours. The staff is helpful and friendly. Anything you might need from travel to insurance to registration is available here.
Name: C** K******* (*********
Date: 2019-10-02 18:39:13
Rating: 5
Comment: Outstanding customer service wish the DMV had that just saying! Quick friendly knowledgeable staff really was a great experience.
Name: F***** E****** S***** C*******
Date: 2019-08-22 20:22:17
Rating: 5
Comment: Always is a good experience!Margaret and Laura are very helpful, sharp, and very good at their job. Customer friendly!
Name: D****** R*****
Date: 2019-08-10 19:13:23
Rating: 4
Comment: Traveling all the information you would need all the arrangements can be made for flights Ive enjoyed it been 47 years now
Name: S************
Date: 2019-07-02 23:34:39
Rating: 4
Comment: A lot of parking, easy to find, and the service was good. The people working here were polite and pleasant to deal with. Went in for a membership renewal and registration. Was in and out in about 30 minutes. They were semi busy and it was at the end of the month.
Name: k***** b******
Date: 2019-06-21 13:21:49
Rating: 5
Comment: AAA always so helpful. Used DMV services. I was in and out within 30 minutes.
Name: t*************
Date: 2019-05-31 09:51:37
Rating: 5
Comment: I like going to my local AAA agency office it has everything that I need and since Ive been a member I havent stepped foot in the DMV office in Victorville
Name: S**** F***
Date: 2019-04-22 15:53:03
Rating: 5
Comment: Love this place. I felt like I was in a whole new world. You can come do so much here with your AAA membership...
Name: S***** V******
Date: 2019-04-15 23:03:24
Rating: 5
Comment: I started an insurance policy with them. I alredy have a Membership with them. Nice atmosphere, very friendly,helpful people
Name: T**** E*****
Date: 2019-04-02 22:44:44
Rating: 4
Comment: Been a member for many years. Its nice to not have to visit the DMV! Good service most of the time, but I still feel like we pay way to much for Auto insurance especially since we have multiple things insured through them.
Name: P**** �************* P*****
Date: 2019-03-30 14:12:51
Rating: 4
Comment: Always fast, no hastle service. Even when im a week late on my insurance payment they always greet me with a smile. DMV issues are resolved with so much ease. You can forget the long DMV lines with AAA. I cant believe the list of other services they have to offer. Vehicle, home, travel, life, dinning, leisure, they got it all. If they could sell hot dogs in there it be a one stop shop. 😊
Name: Q B*****
Date: 2019-03-04 10:36:47
Rating: 5
Comment: Excellent service. Friendly people. Fastest way to get dmv business done.
Name: S***** A******
Date: 2019-02-09 22:08:20
Rating: 5
Comment: Good customer service and nice people who work there. Always courteous.
Name: L**** M******
Date: 2018-10-30 14:27:08
Rating: 4
Comment: This place help us save time to do register for your car, beside Insurance we don t have to go to DMV and wait for view hours to get the service.
Name: J*** A****
Date: 2018-10-18 01:12:55
Rating: 5
Comment: I go there for my registration tags, and I am out of there in a few minutes. Not like the DMV that takes a few hours to get my car tags!!
Name: T**** K******
Date: 2018-10-02 20:13:54
Rating: 5
Comment: The Auto Club, regardless of which office you go to, is always staffed with helpful, courteous people. I have been a member for years and have lived all over So Cal and have gone to several different offices and never had a bad experience. I highly recommend the Victorville office.
Name: S*** H******
Date: 2018-09-14 15:38:33
Rating: 5
Comment: Really enjoy this location. Everyone is friendly and the wait is fast. Top notch service..
Name: K*** T*
Date: 2018-09-03 18:08:44
Rating: 5
Comment: People are friendly and the line is heavenly compared to the DMV. I thank God for this place and makes the annual membership fees worth it! Highly recommend!
Name: D*** G*
Date: 2018-08-18 00:45:14
Rating: 4
Comment: I love going triple a for different reasons service is generally always good no matter which part you need service in
Name: R****** L********
Date: 2018-08-05 16:53:06
Rating: 5
Comment: Friendly staff and your in and out quickly with your dmv needs. The membership is well worth it just for the dmv use. I will explore there auto insurance on my next visit.
Name: J** M*******
Date: 2018-07-17 23:55:09
Rating: 5
Comment: I wish i knew the name of the person who helped me because they were awesome! I went to the DMV earlier that day and couldnt get any help but after coming here all my questions were answered and they were so nice!
Name: P*** P*****
Date: 2018-06-30 20:09:00
Rating: 5
Comment: First time using this location to take care of some business. The office is bigger than what I was expecting and the staff was quite busy but there wasnt much of a wait. The insurance agent was very friendly and professional. Took care of my business very quickly and I got back on the road. The office is easy to find and theres plenty of parking. Definitely a great visit.
Name: T******** T********
Date: 2018-06-20 03:34:57
Rating: 5
Comment: Great Place for most of my issues. . Fast friendly service good customer service.
Name: R***** F********
Date: 2018-06-14 06:47:45
Rating: 5
Comment: I just wish the handicap parking was closer to the front door. Good service and its better than going to DMV.
Name: C******* W*******
Date: 2018-05-08 15:42:06
Rating: 4
Comment: Great for taking care of anything car or truck. Even DMV responsibilities! AAA the triple A crown of service. Anytime from Anywhere for Anything!
Name: S********* O**
Date: 2018-04-11 20:49:13
Rating: 4
Comment: As far as taking care of your DMV needs you cant be the speed and comfort of this local AAA service location.
Name: J** L****
Date: 2018-04-07 12:27:47
Rating: 5
Comment: Very helpful... Used them for renewing registration, mapping our vacation to Texas, Georgia and Florida . its nice to have the security of roadside assistance. Oh and lots of discounts at hotels across the nation.
Name: C M*****
Date: 2018-02-21 06:28:00
Rating: 5
Comment: Very helpful like all the AAA offices. They have the international drivers licenses here so I come every year.
Name: I**** B****
Date: 2018-02-03 23:14:54
Rating: 4
Comment: Auto insurance, travel, Auto registration, but most of all, AAA service. The AAA service, can support lock out, flat tire, out of gas, towing and much more. Get the premier level. It is worth it. Covers you in any car you are in.
Name: D R***
Date: 2018-01-19 00:31:31
Rating: 5
Comment: How can you not have AAA? My only regret is that I havent had it since I owned my first car (that would have been 50+yrs) The DMV services alone make it worthwhile.
Name: T**** P*****
Date: 2018-01-17 03:55:15
Rating: 5
Comment: It is so much nicer than going to DMV theyre a lot nicer than the people at DMV easy to work in and work out with your problems so yeah I get my five star
Name: G***** R***** (******* G******
Date: 2017-12-06 04:04:04
Rating: 5
Comment: This place sees a lot of traffic go through, but they handle it well usually and are fairly quick.
Name: T*** B***
Date: 2017-11-27 19:48:06
Rating: 4
Comment: If you’re a member you can get a lot of DMV stuff done here and not have to wait in that stupid long line
Name: D**** S****
Date: 2017-10-21 09:32:26
Rating: 4
Comment: They normally like to get you in and out as fast as they can. This last time I had to wait standing up they were out of chairs,seemed like need a bigger facility.
Name: K****** G*******
Date: 2017-10-20 01:41:00
Rating: 5
Comment: I get the best deal on my insurance with them, the DMV desk is so convenient. Whats not to like aboutAAA?
Name: T****** T****
Date: 2017-10-14 18:54:39
Rating: 5
Comment: First time coming here and the experience was great. No wait time, friendly staff, was able to pay my car registration and received my tags in a matter of 5 minutes. That beats the DMV wait any day! Plus they have movie tickets on sale for a discount. Thank you AAA.
Name: m********************** K*****
Date: 2017-10-07 05:05:17
Rating: 5
Comment: Im in and out always in less than 15 minutes they always have someone to help me and always having a good kind face when you walk in and even when its hot they always have some cool water to hand out to you great place I transfer my account insurance Wise from Farmers to AAA and Im so glad I did
Name: S**** T***
Date: 2017-09-03 17:17:18
Rating: 4
Comment: The staff or friendly and they are very fast what they do never have a problem with them and i was in and out all the time save me so much time
Name: L***** L*** F******
Date: 2017-08-10 01:12:36
Rating: 5
Comment: Been a customer for 29 years at this specific office. Every one has been extremely helpful to myself and my husband
Name: S**** A
Date: 2017-07-20 18:28:51
Rating: 5
Comment: Everytime Ive been here theyve taken care of all of my needs. Im in and out within 15 minutes at the latest, but usually 10 minutes. All of the personnel Ive dealt with are very courteous and polite.
Name: C****** K*******
Date: 2017-07-13 21:56:28
Rating: 5
Comment: We had a very enjoyable experience! Craig was funny, courteous, professional and went out of his way to help us! We didnt have a long wait time, under 5 minutes and DMV services included!
Name: T B***
Date: 2015-10-17 15:35:53
Rating: 5
Comment: Sorry to hear some the bad experiences others have endured, as for me love AAA. My auto and home insurance never had a problem. My wife and I also have use the travel department and all trips have been a lovely family experience........ O love the DMV thingy too😆
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Name: X****** C*******
Date: 2023-11-22 23:37:11
Rating: 5
Comment: Love there service thanks triple AAA