The UPS Store

address: 1007B W College Ave, Santa Rosa, CA 95401, United States
Phone: +1 707-578-6062
services: Service options:
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

category: Shipping and mailing service, Business center, Freight forwarding service, Mailbox rental service, Notary public, Office supply store, Packaging supply store, Print shop, Shredding service
rayting: 4.7
site: https://locations.theupsstore.com/ca/santa-rosa/1007b-west-college-ave
worktime:
DayTime
Monday8:30 AM–6:30 PM
Tuesday8:30 AM–6:30 PM
Wednesday8:30 AM–6:30 PM
Thursday8:30 AM–6:30 PM
Friday8:30 AM–6:30 PM
Saturday9 AM–5 PM
Sunday11 AM–4 PM




Name: F******** H********
Date: 2023-11-21 03:35:37
Rating: 5
Comment: The best service in the Santa Rosa California area.

Name: S**** & F**** G****
Date: 2023-01-30 22:44:45
Rating: 4
Comment: Very helpful and fast. Lovely!

Name: B***** P*** (**** B*
Date: 2023-01-15 17:35:22
Rating: 5
Comment: I have actual fun when Im there! The people are terrific and true problem solvers!
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Name: M* L*** P***
Date: 2022-10-04 13:34:30
Rating: 5
Comment: We truly appreciate and love this store. The staff are wonderful and all the services are appreciated.

Name: F****** C******
Date: 2022-06-01 15:40:35
Rating: 4
Comment: They offer great service

Name: H** S*
Date: 2022-05-23 06:03:46
Rating: 5
Comment: Very good!

Name: J**** F*******
Date: 2021-06-16 13:58:29
Rating: 5
Comment: I needed to do a slightly complicated shipment of documents. The younger staff member was a bit confused, but a more senior staff woman intervened and knew exactly how to handle it. She was great! Excellent service!

Name: M S****
Date: 2021-01-30 10:27:04
Rating: 5
Comment: Great team working there at any time

Name: F* X*** L**
Date: 2020-11-28 16:19:15
Rating: 5
Comment: Nice service and a warm welcome while you arrived at the store.

Name: R****** M****
Date: 2019-07-31 16:49:54
Rating: 5
Comment: I always receive friendly service and good advice when shipping.

Name: C***** S******
Date: 2019-07-22 18:02:33
Rating: 5
Comment: Great place to send packages and their printing services are excellent. All the color flyers and posters I send there come out great:) Very happy with the results!!!

Name: F***** S******
Date: 2019-07-08 17:53:44
Rating: 5
Comment: This is the best UPS Store in town! We give them huge orders and they are always done quickly and with care. We send them print jobs almost daily. Their customer service is excellent. All of the employees are so kind and very helpful!

Name: T*** V*****
Date: 2019-07-02 21:35:08
Rating: 5
Comment: Great service, they have some amazing color and black and white copy machines that do a very nice job. They print up to 12 x 18. Their staff has been very helpful with some complicated projects.

Name: G*** M******
Date: 2019-06-22 14:37:45
Rating: 5
Comment: I have been super pleased with all of the things I have had printed at this UPS store. Prompt and professional.

Name: z*** n*****
Date: 2019-06-19 15:04:28
Rating: 5
Comment: Love this Store. The ladys are amazing. So helpful. Come the Holidays this is my Place to ship all my Holiday Presents. Thank you ladys so much.

Name: R** B******
Date: 2019-06-09 00:52:04
Rating: 5
Comment: Love having this business only a block from my house. Not only close but very friendly even if I am there for something other than UPS business.

Name: R*** I****
Date: 2019-06-08 16:39:21
Rating: 5
Comment: The staff is so incredibly kind professional and light hearted.... sounds kinda strange for a “ mailbox “ store right? Nope.... I’ve watched everyone who leaves this place, that regardless of how they feel walking in ... they all walk out with a smile on their face....

Name: P*** P***
Date: 2019-06-06 04:55:14
Rating: 5
Comment: The UPS Store is extremely efficient and a pleasure to work with. I would recommend them to anyone looking for printing and mailing services.

Name: A**** p***** G****
Date: 2019-06-04 20:59:47
Rating: 5
Comment: This UPS store is awesome. I had a large package, and they called to let me know that it was heavy and that when I come to get it I might want to bring someone who can help lift it into my car. Now who does that? This location is the best, they are so helpful.

Name: L*** I*******
Date: 2019-06-02 17:22:19
Rating: 5
Comment: Everyone at the store is very helpful and polite, each time I come in I know I will get great sevice. Thank you guys!!

Name: J*** J***
Date: 2019-06-02 04:13:14
Rating: 5
Comment: Best little UPS store around, the ladies of the store are so helpful and on point. I would give them 99.9 and 1% stars, but I only see five. 📦📦📦📦📦

Name: K** P*****
Date: 2019-05-30 20:49:23
Rating: 5
Comment: Everybody is great here. They will go above and beyond to make your experience a good one. I wouldnt go anywhere else.

Name: R******* R*******
Date: 2019-05-27 13:40:41
Rating: 5
Comment: Ive been a customer of this store for at least 10 years - maybe 15? Living in Bali and now living in Mexico, theyve been a lifesaver. Superb service, fast, responsive and smart, I can always count on them.

Name: A****** P****
Date: 2019-05-22 18:39:03
Rating: 5
Comment: My go to spot for copies, shipping items, and cards! They go the extra mile for their customers.

Name: P******
Date: 2019-05-21 18:00:01
Rating: 5
Comment: Awesome

Name: D** Y****
Date: 2019-05-19 19:16:44
Rating: 5
Comment: One of the best private mail facilities in Somoma county! Fast, efficient, friendly and convenient. Highly recommended!

Name: N**** P**************
Date: 2019-05-18 06:14:14
Rating: 5
Comment: Always helpful. Love the employees.

Name: S****** G*****
Date: 2019-05-17 16:15:45
Rating: 5
Comment: Great customer service and the delivery of a quality product. Repeat customer.

Name: j***
Date: 2019-05-15 23:06:32
Rating: 5
Comment: I go out of my way to uses Jackie’s UPS store because they have everything I need. They are so accommodating, friendly and informed. I will always use them.!!

Name: W**** W******
Date: 2019-05-10 19:18:14
Rating: 5
Comment: The UPS Store has capable professionals who help small businesses do well. Weve been happy customers of theirs for 18 years now.

Name: L** M*****
Date: 2019-05-07 03:29:27
Rating: 5
Comment: I come in with my puppies to send Amazon returns and the staff is always on top of what I needs to be completed. And then the kindness to my pups.

Name: F*** L**** P******
Date: 2019-05-05 18:15:07
Rating: 5
Comment: Always excellent service!

Name: R****** H******
Date: 2019-05-04 18:38:30
Rating: 5
Comment: Very friendly atmosphere ~ Excellent customer service 👍

Name: C***** D*******
Date: 2019-04-29 02:47:25
Rating: 5
Comment: The people at this UPS store are very helpful,professional and nice. It is always a pleasure to go there for shipping or notary. I wish them best.

Name: J*** R*****
Date: 2019-04-25 19:58:18
Rating: 5
Comment: Friendly and very helpful.

Name: g*****
Date: 2019-04-24 15:11:28
Rating: 5
Comment: I have used the UPS Store for over 20 years and they have ALWAYS been very helpful and knowledgeable in their jobs. They are very convenient at their location but knowing them as I do, I would go out of my way to go to their store. I have always had a great experience there with all their services from renting a mail box, copies, shipping, notary public and answering any questions I had. Great place and great people!

Name: C******** G*******
Date: 2019-04-16 02:00:22
Rating: 5
Comment: They always go the extra mile to be helpful. Always kind and courteous as well as professional. They are walking distance from my house so I frequently went there and I was always impressed by their great work ethic.

Name: K******* M********
Date: 2019-04-15 18:02:32
Rating: 5
Comment: Amazing Friendly Staff!! They always go above and beyond to help me with what I need. Highly recommend them!

Name: A****** T**
Date: 2019-04-08 21:58:15
Rating: 5
Comment: We have had a mail box here for over 12 years, everyone is friendly, helpful and over all perfect. They are professional as well as treat you like family and we appreciate it.

Name: D*** C***
Date: 2019-04-06 03:52:41
Rating: 5
Comment: These people are the nicest & most efficient & always willing to do that extra bit to get your needs met!! Thank you Jackie & Team!

Name: w***** s****
Date: 2019-04-05 04:37:20
Rating: 5
Comment: Barbara and Jackie always gets my copy orders out very quickly. I love that they give me personalized service and have been wonderful to follow the instructions in printing my workbooks.

Name: L**** G*******
Date: 2019-04-04 00:50:18
Rating: 5
Comment: Great service and great people!

Name: C***** L*****
Date: 2019-04-02 23:25:45
Rating: 5
Comment: My wife and I needed a Notary for the purchase of a property in another state. Jackie was excellent in assisting us with the process.

Name: D**** N********
Date: 2019-03-27 20:11:57
Rating: 5
Comment: Not much of a wait, and the staff is very helpful and patient

Name: N**** K***
Date: 2019-03-27 03:34:30
Rating: 5
Comment: Everytime I go in to mail packages the staff is so helpful. I love having my acct there as all my info is on file. The ladies there are sweethearts

Name: D**** F********
Date: 2019-03-26 04:10:55
Rating: 5
Comment: I have done business at this store for more than 15 years. I very much appreciate their personalized service. It’s a great store, with wonderful employees (who even remember your name).

Name: K**** C******
Date: 2019-03-18 20:56:03
Rating: 5
Comment: I have used this UPS Store for years to send out boxes from my business, make copies of odd sized legal documents, notarize other legal docs and return purchased, but unwanted, items to various vendors. The people here are always friendly, helpful and on the ball. They are the best and I appreciate their great attitudes and excellent help every time I go in!

Name: V**** M****
Date: 2019-03-17 07:32:20
Rating: 5
Comment: WOW! If you want service, prompt response time and great printing, come here! I am impressed.

Name: N****** F****
Date: 2019-03-13 03:30:49
Rating: 5
Comment: I love this crew. I go way out of my way to get my printing done here. The ink is always fresh and Ive never had smears. The machines are always in good repair. I recommend them highly.

Name: J*** F*****
Date: 2019-03-11 16:43:07
Rating: 5
Comment: Always helpful and cheerful. I come in with a total mess of items that need boxing and shipping and they sort me out in record time. Thank you for being so reliable!

Name: S**** P********
Date: 2019-02-26 18:53:39
Rating: 5
Comment: This is a friendly and very helpful place to send packages, buy cards and supplies. They are quick and know the best way for you to accomplish your task.

Name: C****** M*******
Date: 2019-02-20 18:14:46
Rating: 5
Comment: The staff here is always kind and professional. I shipp my wine and never had any problems:)

Name: D**** S
Date: 2019-02-17 21:35:17
Rating: 5
Comment: Can’t say enough good about this business. The staff and owners are exceptional and awesome. Customer service is the very best and they are extremely friendly and helpful. It’s such a pleasure to go in for anything. I moved 8 miles away and I still frequent this place whenever possible. Definitely my favorite!! A++++++++++++++++++++++++++++!!

Name: B**** W****** P**********
Date: 2019-02-16 22:21:18
Rating: 5
Comment: I have used this store for all my business shipping. Very helpful along with a friendly atmosphere. I would recommend this store to all my fiends. 😁

Name: J****** G****
Date: 2019-02-16 19:38:21
Rating: 5
Comment: Very generous and helpful after the Santa Rosa wildfires. Gave us free 3 month service, held our packages for us, gave needed advice. Kudos to great customer service!

Name: B** G******
Date: 2019-02-14 01:04:04
Rating: 5
Comment: The group all take care of my copying and posting needs.

Name: R*** S*****
Date: 2019-02-13 14:08:24
Rating: 5
Comment: A small, multi page color print job was done perfectly and quickly, beyond my expectations. So grateful.

Name: O****** G*****
Date: 2019-02-08 19:25:15
Rating: 5
Comment: Great store location and great service!They get it done for you.From Notary to wrappin it up ! Thank Jackie!

Name: R***** W*******
Date: 2019-02-06 00:37:02
Rating: 5
Comment: My favorite place for all my office and shipping needs. Courteous, prompt service and fair prices. The store has copy machines and has helped me many times printing orders via email when my printer was down.

Name: B**** C*******
Date: 2019-01-30 23:42:38
Rating: 5
Comment: Wonderful Folks and Great Service!Youll feel like family every time you walk in the door.Fast, efficient, complete and friendly service from everyone there.Thank You!

Name: K** B*******
Date: 2019-01-29 14:11:11
Rating: 5
Comment: We have been using the UPS Store for years and I cannot tell you how impressed we have been with their professionalism and efficiency. We travel a distance, passing other UPS Stores to have our needs met here.

Name: C****** R****
Date: 2019-01-29 07:47:10
Rating: 5
Comment: Best customer service ever! Above and beyond to get you in and out with your package securely send off. So grateful for This UPS Store & Team Making Our Lives a little easier throughout the week!!

Name: R***** C*******
Date: 2019-01-28 23:12:11
Rating: 5
Comment: Great customer service the staff is extremely helpful

Name: W****** H*****
Date: 2019-01-26 18:18:46
Rating: 5
Comment: The owner and Staff is very friendly, competent, knowledgeable and respectful of my time. I will continue to have all my printing needs completed at this store. Thank you !

Name: H**** H*****
Date: 2019-01-26 01:54:10
Rating: 5
Comment: I love this store! They are so helpful and I never have to wait more than a few minutes to be served. They are very knowledgeable and always take time to offer me all the options. They have cute greeting cards also.

Name: A******
Date: 2019-01-25 02:11:15
Rating: 5
Comment: This UPS Store is the BEST! Always friendly helpful employees. I just finished a “book” wth document and pictures, originally in 5 sections. Jackie printed it out beautifully with with dividers, back and front covers—all bound! Wonderful work on This store’s part. Thank you

Name: C******** B******
Date: 2019-01-23 15:43:53
Rating: 5
Comment: Great service at this store. People are friendly and efficient!

Name: j****** s****
Date: 2019-01-21 22:58:42
Rating: 5
Comment: Very pleased with this UPS store. Staff was very helpful when I needed to have a photo downsized and printed, even of greater assistance than the camera store in Santa Rosa. Also assisted me in printing out business cards on card stock that I provided.

Name: S**** Z********
Date: 2019-01-17 23:22:28
Rating: 5
Comment: This is the most welcoming, helpful shipping store that I’ve found. They aren’t at all judgmental so no matter what I have to ship I feel comfortable bringing it in. No matter whether it is already in a box or if it is just loose odds and ends destined for a grandchild they are always ready to help. They have helped me fold clothing and then they find the correct shipping packaging. Totally recommend them.

Name: M******* C*****
Date: 2019-01-13 19:21:47
Rating: 5
Comment: I’ve always received friendly, courteous service at this store.

Name: A**** A*******
Date: 2019-01-11 02:22:08
Rating: 5
Comment: Always friendly and helpful with everything I have gone in for.

Name: L*** H******************
Date: 2019-01-07 19:15:44
Rating: 5
Comment: Awesome customer services and fantastic printing services too! they printed a book of over 200 pages and it turned out beautifully!

Name: C***** A*******
Date: 2019-01-07 17:00:56
Rating: 5
Comment: They always have what I need. Prices are good. They have copiers right there which comes in handy when sending important information. Quick and easy. C

Name: J***** H*******
Date: 2019-01-05 04:32:48
Rating: 5
Comment: FREINDLY, KNOWLEDGEABLE. AND EFFICIENT SERVICE.

Name: R***** D****
Date: 2019-01-05 02:13:37
Rating: 5
Comment: Ive been with this branch of the UPS Store since 2009, Ive moved several times since I got my box with Jackie, Barry and the crew, but would never consider moving my PO Box even though there are quite a few stores closer to my work and home. Its a bit out of my way to keep going here for my mail, but, the people here are all great and everyone gives you that personal touch. I like knowing that I never have to worry about having my packages stolen from my porch and I always get an email when something arrives, I dont have to guess if its in or not,, and I can always call to see if I have anything worth driving into town to pick up or not. Im always greeted with a smile and a hello, and the service is absolutely the best! I love my coworkers at this UPS store!

Name: D***** G*****
Date: 2018-12-31 19:11:40
Rating: 5
Comment: The UPS Store is Excellent on all counts! Im a playwright and I have my Playbills printed for every show with UPS at this location. Also, Ive had my Journaling book printed and bound as well as other print services. Jackie and her husband are wonderful to work with and they set the standard for their store. They offer a personal touch which makes me feel welcomed. She always knows my name and my project and knows exactly where it is. Theyre friendly, have great quality printing, they are on time, fast and have great customer service. They also had the best prices because with my limited budget I got a lot of quotes and they beat all the prices by a huge margin. You wont be disappointed! Thanks Jackie and your team for never disappointing me with my printing needs.

Name: F**** A*****
Date: 2018-12-30 02:54:24
Rating: 5
Comment: We have had a mailbox at this store since 1989. The service is great and the convenience cannot be overstated. Its really nice to know that when life requires you to be away from home for long periods of time that your mail is safe and secure. Would, and have, recommended this store without qualms.

Name: J***** W********
Date: 2018-12-24 04:42:58
Rating: 5
Comment: Great place to do your postal needs - wonderful help there

Name: J D**** D*******
Date: 2018-12-22 21:26:21
Rating: 5
Comment: Wonderful people, extremely helpful, thanks for all your help in 2018, be back again next year!!!

Name: M*** H*****
Date: 2018-12-17 04:12:16
Rating: 5
Comment: I have been doing business with The UPS Store on College Ave. Santa Rosa for approximately 20 years. I receive my mail there for my business. I am very happy with the service. I have also had invoices and business cards printed by them. I highly recommended them. The staff is a joy to work with.

Name: G***** L******
Date: 2018-12-11 23:40:42
Rating: 5
Comment: I’ve been going to them for 3 or 4 years. Service is great. Really helpful. Kimberly is wonderful.

Name: l** p*****
Date: 2018-12-11 16:27:36
Rating: 5
Comment: The UPS crew, especially Barb, Kim, and Jackie, are invaluable to me! I could not do my business without them. They go above and beyond every day, and they are a pleasure to work with then.

Name: M*** C********
Date: 2018-12-10 23:53:35
Rating: 5
Comment: I love that I can always count on UPS off College Ave in Santa Rosa, to meet my every meed. Mailing, faxing and scanning can be overwhelming, but I literally dont have to think because the wonderful staff take over or always eager to help. Theres never a long line. The staff Id efficient and gets it done. Normally I wouldnt comment on a postal service, bit given the opportunity with this survey I thought Id show my appreciation.

Name: F*** K******
Date: 2018-12-04 23:12:24
Rating: 5
Comment: My experience at The UPS Store is that they are careful to get jobs done to the satisfaction of clients and they often get the work done sooner than expected. They can be busy, but still take time to take care of each person in a courteous and thouhtful manner. I recommend The UPS store to anyone considering copy work.Fred Krueger at World Stewardship Institute

Name: J***** R**
Date: 2018-11-30 04:11:49
Rating: 5
Comment: Great service wonderful people.

Name: L***** D*****
Date: 2018-11-29 23:35:55
Rating: 5
Comment: Wonderful people that own this UPS Store. They employ wonderful people too. Always helpful and get the job done right.

Name: M****** B**********
Date: 2018-11-28 19:39:12
Rating: 5
Comment: I love the UPS store on college! The staff is so helpful and professional and they take the hassle out of shipping/printing/copying! Highly recommend!

Name: K****** J****
Date: 2018-11-28 05:06:53
Rating: 5
Comment: The W College Ave UPS Store is my go-to place for copies. I email my PDFs and pick up my copies. Staff contacts me if I forget the attachments or if they have any questions OR suggestions for enhancing my work. Its always a pleasure to do business at the UPS Store on W College Ave!

Name: D******
Date: 2018-11-27 20:41:32
Rating: 5
Comment: Well staffed, trained, pleasant crew with plenty of parking.

Name: w***** k*****
Date: 2018-11-25 03:16:59
Rating: 5
Comment: I so appreciate the helpfulness, efficiency, care and the speed that this UPS store has given me for years in getting copies printed for me.

Name: A***** B*******
Date: 2018-11-23 14:06:11
Rating: 5
Comment: Great customer service! Nice and funny greeting cards.

Name: S**** D*****
Date: 2018-11-19 01:07:43
Rating: 5
Comment: When i go to this UPS store they are always efficient and friendly. When i has a printing order that I needed turned around quickly, it was done perfectly at no extra charge.

Name: D**** H*****
Date: 2018-11-18 19:04:23
Rating: 5
Comment: Wonderful atmosohere.. the employees are always friendly, helpful and effiencent.....I would rather go here then the hectic post office.

Name: T** S******
Date: 2018-11-15 12:42:03
Rating: 5
Comment: My go to neighborhood place for all my postal needs. Mail letters and packages, returning cable equipment, setting up passports, copies and printing and emergency office supplies and all done by people with great attitudes towards helping you. Love that this place is so close!!

Name: C******** J******
Date: 2018-11-15 02:35:59
Rating: 5
Comment: Always customer service oriented, making sure even people in line waiting are made to feel important.

Name: C***** S******
Date: 2018-11-15 01:40:25
Rating: 5
Comment: Jackie, Barry & their staff always go the extra mile!

Name: J******** S
Date: 2018-11-13 22:23:52
Rating: 5
Comment: I have frequently gone to my neighborhood mail store for all my postage, shipping and supplies for over 6 years. I have Always experienced a friendly and helpful staff! I also have found the best greeting cards as well as unique gift ideas too!

Name: z*** p*****
Date: 2018-11-13 20:39:52
Rating: 5
Comment: We had a large, valuable, painting we needed to ship. The UPS Store was able to take care of it all!

Name: J** W******
Date: 2018-11-04 14:37:34
Rating: 5
Comment: GREAT customer service. The people who work there are friendly and knowledgeable. They offer shredding, mail box, shipping a full service store.

Name: M****** B**********
Date: 2018-11-03 22:53:39
Rating: 5
Comment: Always happy with their services.. So helpful

Name: s** f****
Date: 2018-10-17 22:29:25
Rating: 5
Comment: Quick service, artistic suggestions, and a personal approach!

Name: R**** H***
Date: 2018-09-27 23:31:33
Rating: 5
Comment: Unsurpassed customer service! Theyre nice people too!

Name: S****** 2*
Date: 2018-09-18 15:59:18
Rating: 5
Comment: There was a line of customers. The main front desk printer appeared to be mulfunctioning. I was dropping off a package and had printed my shipping label at home prior to heading to the UPS store. I thought I was in for long delay. On the contrary, Jackie, I believe is her name, took to the back of the counter immediately upon me getting in the lane. I was in and out in no time with a receipt on hand.

Name: m p*****
Date: 2018-09-11 16:38:42
Rating: 5
Comment: Nice people very helpful very respectful I love

Name: R***** J*****
Date: 2018-09-05 12:31:05
Rating: 5
Comment: Sharp and effervescent and a pleasure to use

Name: B***** P*******
Date: 2018-09-05 00:35:47
Rating: 5
Comment: I am a local graphic designer and use The UPS store on West College to print everything for my clients. Barry has a strong printing background and does superb work. Jackie keeps the ball rolling and is consistently on or ahead of schedule with projects. Communication is easy. I couldnt ask for more in a printer.

Name: L**** F********
Date: 2018-09-02 22:05:03
Rating: 5
Comment: Always friendly, helpful, and professional!

Name: V******* L*******
Date: 2018-08-24 16:52:40
Rating: 5
Comment: Its quick, everyone is very courteous and my packages arrive as stated. Convenience is key and that is why I even take my USPS packages here, too.

Name: M***** L*****
Date: 2018-08-12 03:10:20
Rating: 5
Comment: Always friendly, prompt and helpful.

Name: N***** S******
Date: 2018-08-10 17:50:14
Rating: 5
Comment: Friendly staff and very efficient.

Name: J**** N******
Date: 2018-07-25 02:43:35
Rating: 5
Comment: This is by far the best UPS Store in Santa Rosa!!

Name: P** L******
Date: 2018-07-12 04:22:51
Rating: 5
Comment: I have been dealing with Barry and Jackie for as many years as I can remember. Even when they had the store next to Raleys. They are great people and I am a loyal customer.

Name: D***** D*****
Date: 2018-06-22 03:21:54
Rating: 5
Comment: Always a good experience . The management and staff here are extremely helpful, friendly and professional. The location is convenient and the service is always spot on.

Name: L** C******
Date: 2018-06-14 07:50:02
Rating: 5
Comment: So very helpful. Made suggestions that I hadnt thought of in sending a package. So refreshing in todays world to get helpful, knowledgeable and friendly service .Thank You~Lee

Name: D** Z*****
Date: 2018-05-27 23:48:17
Rating: 5
Comment: No matter the task, big or small; exceptional service 100% of the time!

Name: D**** C****** G****
Date: 2018-05-02 04:32:28
Rating: 5
Comment: The experience was great. They helped me with everything. Nice people

Name: D*** B*****
Date: 2018-04-27 18:18:06
Rating: 5
Comment: Jackie & Barry treat us as family. They are the best team. Our jobs are always timely, professional and they communicate very well with our team. Best UPS Store!

Name: C***** B****
Date: 2018-04-15 22:48:49
Rating: 5
Comment: We have family in New York, Georgia and Oregon. We ship often and always have a great experience here!

Name: D** B***
Date: 2018-04-15 14:19:03
Rating: 5
Comment: Friendly and helpful staff.

Name: K******* O******
Date: 2018-04-07 21:26:38
Rating: 5
Comment: FRIENDLY, EFFICIENT SERVICE WITH A SMILE !!

Name: M***** R*****
Date: 2018-04-07 20:46:39
Rating: 5
Comment: Jackie and her team have a high level of knowledge and expertise. I know they are always willing to help me with all my shipping needs.

Name: s d****
Date: 2018-04-04 03:00:37
Rating: 5
Comment: Efficient, quick, friendly-I love this place!

Name: R*** M****
Date: 2018-04-02 15:38:37
Rating: 5
Comment: As a graphic designer, I need my print vendors to be not only skilled, but also flexible, communicative, and totally reliable. The UPS Stores print shop makes me look good to my clients; thats why theyre my #1 local print shop.

Name: C*** S*****
Date: 2018-03-26 02:08:14
Rating: 5
Comment: So helpful. Sometimes the form on the UPS website cant capture all my instructions. So Jackie told me to just email her directly with my instructions. Ive done that several times and every job is always executed correctly and promptly. Friendly staff. These folks really get what customer service is about.

Name: V**** O****
Date: 2018-03-24 16:53:43
Rating: 5
Comment: GREAT COSTUMER SERVICE, fast, and security. Also they have speaker SPANISH clerks.

Name: R***** F*****
Date: 2018-03-24 03:41:34
Rating: 5
Comment: I have used Jackie and Barry for both printing and shipping, for both personal and business. I have always received excellent service. High quality and fast turn around for printing. Plus every person I’ve ever dealt with has been courteous and helpful. Highly recommended. Will continue to use their services.

Name: L**** O****
Date: 2018-03-21 08:07:16
Rating: 5
Comment: Always professional and friendly

Name: L****** L*** A******
Date: 2018-03-21 05:18:04
Rating: 5
Comment: This UPS Store is the best. Always helpful and knowledgeable. Highly recommend.

Name: J**** O****
Date: 2018-03-20 21:57:23
Rating: 5
Comment: Great service, amazing staff and top quality printing! Highly recommend them!

Name: K**** H*******
Date: 2018-03-20 19:39:04
Rating: 5
Comment: A fantastic UPS store that handles our business needs often on a last minute basis. Cant say enough about how great this store is!

Name: A** B**
Date: 2018-03-19 22:34:27
Rating: 5
Comment: Great shop. super friendly and responsive, and I am always in and out quickly. Glad to have you in the neighborhood! Keep up the good work!

Name: S** L*******
Date: 2018-03-19 04:49:01
Rating: 5
Comment: I love this UPS Store! The owners are directly involved in their store’s day-to-day operations, and know their customers by name. The staff is very well trained, and have been working at this store for years. Everyone is a notary, or working on becoming one, and that’s really helpful. I find the service to be fast, knowledgeable, and accurate - even when the store is busy.

Name: J**** W*****
Date: 2018-03-19 03:19:06
Rating: 5
Comment: I am very happy with my services from the UPS Store on College Avenue in Santa Rosa. I will continue to use them for all my printing and mailing needs. Jackie is very efficient. Jamie Pavlich-Walker

Name: H***** D*******
Date: 2018-03-18 22:08:16
Rating: 5
Comment: Courteous, helpful, fast and efficient what else is there?

Name: E***** W****
Date: 2018-03-18 16:58:23
Rating: 5
Comment: Always responsive and excellent service.

Name: B*** J****
Date: 2018-03-18 03:10:10
Rating: 5
Comment: The staff at the UPS store or go out late take care of all my needs

Name: P****** R****
Date: 2018-03-17 01:07:21
Rating: 5
Comment: Great service, wonderful people

Name: M******* H***
Date: 2018-03-16 00:11:43
Rating: 5
Comment: The people are so friendly and always helpful. I just love them!

Name: L**** B**********
Date: 2018-03-15 23:12:27
Rating: 5
Comment: Were very helpful!

Name: E* T*******
Date: 2018-03-12 00:49:57
Rating: 5
Comment: The Quality is Great .Price is Good and Service is fast and Great

Name: C** J****
Date: 2017-12-16 23:04:35
Rating: 5
Comment: So friendly! Plus they know their stuff, are helpful, accommodating and understanding. Kudos to this team!

Name: R**** G******
Date: 2017-12-03 21:16:07
Rating: 5
Comment: Ive always had wonderful service at this store. It was my go to location even though I lived in Fountaingrove. Now that my house burned down, we have a mailbox there & you get notification anytime a package comes in. The staff is fantastic!

Name: A**** S*******
Date: 2017-08-22 15:37:12
Rating: 5
Comment: I love the people here and always enjoy my experience at this particular UPS store. I go out of my way to come here. Thanks for the excellent service.

Name: C**** R** L*****
Date: 2017-07-12 18:02:50
Rating: 5
Comment: This UPS store owned by Barry and Jackie is the best. They have a unique way of blending small down personal contact and courtesies with high tech efficiency. I recommend them every chance I get!

Name: L**** R****
Date: 2016-10-29 20:12:11
Rating: 4
Comment: Honestly its my first time ever doing this on my own and nacy was so helpful Im so glad she got help me this be my favorite ups go to fast and nice people !

Name: D****** K*********
Date: 2016-01-16 18:01:59
Rating: 5
Comment: Not all UPS stores are created equal....I drive all the way across town to go to this UPS store. There is one right next to where I live, but I never feel good about my experience there so it is worth for me to go to the one on college. They are always so helpful and eager to please.

Name: J*** B*****
Date: 2015-12-27 14:24:10
Rating: 5
Comment: Great people and great service. Been there for years and I dont have any reason to stop.

Name: K**** L**
Date: 2015-10-17 17:21:58
Rating: 5
Comment: Friendly & professional staff who get that everyone is in a hurry and act accordingly.

Name: D***** B*****
Date: 2014-10-23 05:24:40
Rating: 5
Comment: I had a late evening rush job and required a notary. The staff was very helpful and even stayed passed closing to finish the job. They took my project very serious. They were detail oriented. When the notary stamp came out blurry, they insisted on redoing the stamp to make the document look first class.I was very pleased with my experience at UPS.