The UPS Store

address: 705 E Bidwell St #2, Folsom, CA 95630, United States
Phone: +1 916-983-3060
services: From the business: Identifies as women-owned,
Service options: Kerbside pickup, In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating,
Amenities: Gender-neutral toilets,
Crowd: LGBTQ+ friendly, Transgender safe space,

category: Shipping and mailing service, Business center, Freight forwarding service, Mailbox rental service, Notary public, Office supply store, Packaging supply store, Print shop, Shredding service
rayting: 4.6
site: https://locations.theupsstore.com/ca/folsom/705-e-bidwell-st
worktime:
DayTime
Monday8:30 AM–6:30 PM
Tuesday8:30 AM–6:30 PM
Wednesday8:30 AM–6:30 PM
Thursday8:30 AM–6:30 PM
Friday8:30 AM–6:30 PM
Saturday9 AM–5 PM
SundayClosed




Name: L**** D S******
Date: 2023-12-01 19:38:20
Rating: 5
Comment: Bri was extremely helpful! She had a great attitude. She was professional and courteous! She took the time to explain to me things that I didn’t understand about the shipping process. She showed me packaging opportunities to save me money. The store is extremely clean and all of the staff was extremely helpful. The atmosphere was wonderful. I will continue to do business at this store.

Name: R***** W*******
Date: 2023-11-01 19:43:04
Rating: 5
Comment: Jean was very helpful with returning my Amazon packages. Very patient and great customer service. Jean went above and beyond at one of the most busiest centers here in town.

Name: N**** R****** M**
Date: 2023-10-11 19:18:36
Rating: 5
Comment: Store 1132 is probably one of my favorite stores. Jeanne is always there to help. She is very knowledgeable and informative.
Click here to view more comments

Name: M********* Z*****
Date: 2023-10-10 20:58:22
Rating: 5
Comment: Great staff

Name: A*** D****
Date: 2023-10-07 01:24:59
Rating: 5
Comment: Awesome store and super helpful workers! Jeanne was superb in helping me when I needed 4 hands!

Name: S******* S***
Date: 2023-10-04 15:43:45
Rating: 5
Comment: Prompt service with professionalism.

Name: P***** D*****
Date: 2023-10-02 15:44:11
Rating: 5
Comment: Jeanne was so helpful and friendly!!

Name: T*** Z***
Date: 2023-09-29 23:21:33
Rating: 5
Comment: Great service and friendly staff! Jeanne helped so much and she is super nice;)

Name: s**** g****
Date: 2023-09-28 22:58:24
Rating: 5
Comment: Needed a Live Scan and Bri, in Folsom, was super fast and efficient, and helpful! Really appreciated her.

Name: T******
Date: 2023-09-27 22:03:01
Rating: 5
Comment: Ryhan has some amazing customer service! Great energy as well!

Name: S**** T******
Date: 2023-09-21 19:48:55
Rating: 5
Comment: Very fast, friendly service. The employees are so nice and seem genuinely happy to be there. Jeanne did my Live Scan and she was great! She’s professional, funny and kind. Great service!

Name: I**** M
Date: 2023-09-21 16:07:37
Rating: 5
Comment: Jeanne was excellent. She is what customer service represents. Love coming here just for her. Thank you for your help. She always help full

Name: M****** S***
Date: 2023-09-15 18:21:48
Rating: 5
Comment: Jeanne was very helpful. Greeted me with a smile and went above and beyond to take care of my request. Great service!

Name: D***** B
Date: 2023-09-14 13:56:43
Rating: 5
Comment: Jeanne helped me with a Live Scan. The process was quick and easy. Friendly and professional staff. Thanks

Name: L*** K***
Date: 2023-09-14 00:24:05
Rating: 5
Comment: I went into the Folsom store to get fingerprinted for Livescan and the employees were communicative and friendly. Ryhan did my fingerprinting and he was friendly and thorough. Thank you!

Name: M**** Z**********
Date: 2023-09-12 23:49:10
Rating: 5
Comment: I went to ups and the associate Jeanne was soooo kind and helpful laughing and kind

Name: C***** E***
Date: 2023-09-12 18:06:53
Rating: 5
Comment: I went in for fingerprinting to volunteer at a school. Jeanie was efficient and kind. The whole process lasted less than 10 minutes!

Name: N*** W*****
Date: 2023-09-11 22:42:44
Rating: 5
Comment: Received excellent service from Ryhan H during a live scan and fingerprinting. Very friendly, personable, knowledgeable.

Name: A***** R*******
Date: 2023-09-09 22:18:02
Rating: 5
Comment: Jeanne was super helpful! I brought a big heavy package to return and she helped me take care of it. She also taped it up for me! Other than that she was really helpful with everything!!

Name: L** E******
Date: 2023-09-06 19:28:21
Rating: 5
Comment: The UPS store in Folsom near Raley’s is a great place for Amazon returns. It literally took me 30 seconds to park, walk in and return something.

Name: M*** H*****
Date: 2023-08-31 22:30:24
Rating: 5
Comment: I am thrilled to share my exceptional experience with Patricia, an absolute gem who works at the UPS Store. From the moment I walked through the doors, her dedication to going above and beyond for customers was abundantly clear.Patricias unwavering commitment to providing outstanding service is truly remarkable. Her warm and friendly demeanor instantly put me at ease, creating a welcoming atmosphere. What truly sets Patricia apart is her remarkable attention to detail. She took the time to thoroughly understand my shipping needs, offering insightful suggestions and ensuring that every aspect of my shipment was handled with care.But what truly left an indelible mark on me was Patricias willingness to step outside her role to assist me. She not only efficiently processed my shipment but also offered me guidance on how to best pack my items securely. Its not often you encounter someone who genuinely cares about your shipments safety and well-being. Patricias expertise and genuine concern exemplify a level of customer service that goes beyond the ordinary.Her problem-solving skills are second to none. When I encountered a minor hiccup during the process, Patricia remained calm and composed, swiftly finding a solution and making sure that I was fully informed every step of the way. Her ability to tackle challenges with grace and efficiency is truly commendable.In a world where exceptional customer service can be rare, Patricia is a shining example of how it should be done. Her passion for her job and her dedication to the customers she serves is evident in every interaction. If you are seeking a seamless, enjoyable, and beyond-satisfactory experience at the UPS Store, Patricia is the person to turn to. Her commitment to excellence and willingness to go the extra mile is truly remarkable and deserving of the highest praise.

Name: L**** S*****
Date: 2023-08-31 22:28:12
Rating: 5
Comment: I recently had the pleasure of visiting the UPS Store, and I must say that my experience was truly enhanced by the outstanding assistance provided by Bri. From the moment I stepped in, her warm and welcoming demeanor made me feel like a valued customer.Bris knowledge and expertise were immediately apparent as she skillfully assisted me with my shipping needs. She patiently walked me through the various shipping options available, explaining the differences between each and helping me choose the one that best suited my requirements. It was evident that she had a deep understanding of the services offered by UPS and was more than willing to share her insights to ensure that I made an informed decision.What truly set Bri apart was her dedication to going above and beyond to ensure customer satisfaction. Not only did she expertly handle my shipping needs, but she also provided helpful packing tips to ensure the safety of my items during transit. Her attention to detail and genuine concern for my shipments well-being showcased her commitment to delivering top-notch service.Throughout my interaction with Bri, she exhibited excellent problem-solving skills. When I encountered a minor hiccup with labeling my package, she quickly came up with a solution and implemented it seamlessly. Her ability to address issues efficiently and effectively demonstrated her professionalism and competence.Its not often that you come across individuals like Bri who are not only knowledgeable about their field but also genuinely care about their customers. Her exceptional customer service skills, friendly attitude, and willingness to go the extra mile left a lasting impression on me. If anyone is looking for assistance at the UPS Store, I would wholeheartedly recommend seeking out Bri for a seamless and enjoyable experience. She embodies the epitome of helpfulness and professionalism.

Name: M***** F*****
Date: 2023-08-31 20:30:26
Rating: 5
Comment: Jeanne was a pleasure today when I visited for notary services. I highly recommend Jeanne for notary services.

Name: S*** W******
Date: 2023-08-30 07:42:50
Rating: 5
Comment: Very helpful and friendly staff. My dad and I come in often and the team is always very on top of things. It’s a busy location and they run things very well so customers get helped as quickly as possible.

Name: L**** R****
Date: 2023-08-29 01:33:37
Rating: 5
Comment: Great customer service!

Name: S***** B****
Date: 2023-08-28 18:35:31
Rating: 5
Comment: Used this location to get a document notarized. Simple, convenient & quick, best of all the fee was lower than I would have paid elsewhere. Thank you Bri!

Name: H****** B*****
Date: 2023-08-28 18:05:27
Rating: 5
Comment: Amazon return machine was great and store employees were so helpful

Name: H*
Date: 2023-08-28 01:14:35
Rating: 5
Comment: Bri was so helpful, kind, and funny with making sure I got my Amazon return processed correctly. She was super informative and made it easy to understand the new technology for returns at the store! Lots of hugs and thanks to her ❤️

Name: A*** P*******
Date: 2023-08-26 22:23:44
Rating: 5
Comment: Easy UPS stores Im ever been to. Jeanne was very nice and gental helping us out. Thanks

Name: K*** S********
Date: 2023-08-25 23:22:55
Rating: 5
Comment: Ricky is the man!! Can get you in and out no problem!

Name: L**** R******
Date: 2023-08-25 18:25:26
Rating: 5
Comment: This is a great UPS store. Staff is quick to help with pkgs and other needs. I especially like the ease of the scanning kiosks. No need to wait in line.

Name: P** S**** R***
Date: 2023-08-25 15:17:31
Rating: 5
Comment: Ricky was all about service when I visited their UPS store recently. He noticed my purse sitting a ways from me, and quickly asked if it belong to me. He also proceeded to help me through each of the steps of returning an Amazon passage. Very helpful.

Name: A*** K**
Date: 2023-08-25 00:35:46
Rating: 5
Comment: Alex was very helpful!

Name: Z*** R****
Date: 2023-08-24 22:19:54
Rating: 5
Comment: Always friendly and helpful!

Name: M*** F******
Date: 2023-08-24 22:12:58
Rating: 5
Comment: What a great and helpful experience and Bri was excellent.

Name: B*** C****
Date: 2023-08-24 16:25:39
Rating: 5
Comment: Ricky, Did a awesome job. He was knowable and professional.

Name: C****** S J******
Date: 2023-08-12 03:19:59
Rating: 5
Comment: Today’s (8/11/2023) experience at the UPS was very pleasant. Ryhan was very professional, pleasant, and personable. He was a joy to do business with and a very good representative of this UPS store. He was all smiles and the team in the store appeared to be enjoying their job and each other. It was truly a pleasure during business there.

Name: J******* A******* E***
Date: 2023-08-11 01:14:03
Rating: 5
Comment: Amazing staff! They were professional, kind and entertained my 3 children while packaging all my items quickly and with patience. Thank you Folsom UPS staff!

Name: S**** W***
Date: 2023-08-09 22:43:16
Rating: 5
Comment: Everyone was super helpful and friendly. This place is awesome. Especially Ryhan, Nikki, Ricky and Bri...

Name: R****** R***
Date: 2023-07-31 16:51:31
Rating: 5
Comment: Jeanne was excellent. She is what customer service represents. Love coming here just for her. Thank you for your help.

Name: P******* C*****
Date: 2023-07-30 22:52:06
Rating: 5
Comment: So Im visiting from out of state and I needed to mail something to me home so I stopped into the ups store in Folsom and Patricia was soo helpful!! I had never had to use a ups store before but she made it soo easy I will be back!!

Name: S****** R******* J*
Date: 2023-07-29 20:41:43
Rating: 5
Comment: I came in here to mail a Amazon back and Patricia gave me the best customer service I have ever received

Name: s***** i****
Date: 2023-07-29 05:39:17
Rating: 5
Comment: Awesome service friendly and nice. All staff there were helpful. Ryhan was especially kind and smart and assisted me with the task I needed done. Absolutely recommend this location!

Name: A***** J**********
Date: 2023-07-26 18:46:23
Rating: 5
Comment: Jeanie helped me quickly and efficiently and made notary service really easy. Accepted walk ins and was so nice!

Name: J*** c*** m* M*
Date: 2023-07-25 22:16:21
Rating: 5
Comment: Jeanne was very helpful and gave very great customer service, thank you!

Name: k***** g
Date: 2023-07-22 15:23:35
Rating: 5
Comment: Helpful staff and EASY to use kiosks for your pre-labeled items make it a super quick stop.

Name: n*** v*******
Date: 2023-07-21 20:30:23
Rating: 5
Comment: Very accommodating place. Staff are friendly and very helpful. Thank you Aaris for the help.

Name: J****** G***
Date: 2023-07-19 19:49:41
Rating: 5
Comment: I had to get fingerprinted and the lady working here was so so patient and helped me for a long time until I successfully got good fingerprints. So grateful!!! Customer service is top tier!!

Name: L***** M****
Date: 2023-07-18 21:57:49
Rating: 5
Comment: Amazing customer service! Greeted me as soon as I walked in the door and and helped me super efficiently. Thank you bri, Patricia, aaris, and ryhan. Will definitely be back for my ups needs to this location!

Name: J*** K
Date: 2023-07-16 22:55:22
Rating: 5
Comment: Ive been a customer at this location for copying, shredding, mailing, and notary service over the past few years, and last year when I needed to open a mail box, I didnt even think of doing so anywhere else.There have been great staff at this location over the years, and the current cast of professionals have taken my experience to another level. Id also like to commend Jeanie for being so patient and helpful with notary service recently.

Name: M****** P******
Date: 2023-07-15 02:20:07
Rating: 5
Comment: I hope I am leaving a review for the right UPS store the one in the Raleys shopping center.I absolutely love this store, mostly because I absolutely love the people who work there! Everyone, there is always smiling in a great mood, and I get the best customer service!

Name: L**** C***
Date: 2023-07-12 15:05:30
Rating: 5
Comment: Jeanne was a huge help in returning a bunch of Amazon purchases that were not packaged correctly. She demonstrated impeccable customer service skills and a welcoming attitude.

Name: B*** S******
Date: 2023-07-10 18:45:14
Rating: 5
Comment: The people at this UPS store are always really helpful. Patricia always smiles and greets me, making sure all my questions are answered. She walked me through the new Amazon return process today, which I really appreciated.

Name: K****** H******
Date: 2023-06-28 20:10:09
Rating: 5
Comment: Bri was amazing and so very helpful!!

Name: B**** F
Date: 2023-06-27 20:42:20
Rating: 5
Comment: Bre greeted me right away and walked me through the process for an Amazon return. Excellent customer service and just the nicest!!!!

Name: T***
Date: 2023-06-25 22:59:58
Rating: 5
Comment: Stevie gave me great customer service and even looked to find me the best price for my needs.

Name: c**** s******
Date: 2023-06-23 18:52:21
Rating: 5
Comment: I have been coming here for the last year, and have received the most respectful and responsible people dealing with my mail and packages. Always greeted with a smile and a hello every time I come in. Couldn’t have picked a better spot. I want to thank Jeanne, Brit, Patricia, Nikki, Alex, Alicia, and Sophia. So far those the people I’ve had interaction with and it’s been very nice. Excellent customer service and attention for detail. Keep up the good work, and keep working as a team, it definitely shows. Thanks again!!

Name: B****** G***
Date: 2023-06-16 22:38:05
Rating: 5
Comment: Alex, Bri & Jeanne we’re amazing.I live in Southern California. Up helping my dad with some paperwork & mail. The 3 of these awesome people we’re so much help.

Name: c**** w*****
Date: 2022-05-22 03:08:03
Rating: 5
Comment: I had a return to Zappos and Parul helped me with it. She was so sweet and helpful. I really appreciated the great service!!

Name: R*** a** B***** W*****
Date: 2022-02-17 22:44:43
Rating: 5
Comment: Excellent customer service! Whenever I visit this UPS store location I receive top notch customer service particularly from a young man named Jeff. Jeff is always incredibly kind and helpful. I cant say enough good things about Jeff. This is my familys go-to place for shipping and printing needs.

Name: D*****
Date: 2021-12-27 22:19:55
Rating: 5
Comment: Jens helped me get my package sent, thank you!

Name: M**** S*********
Date: 2021-12-21 22:30:14
Rating: 5
Comment: Love this UPS store. I use it for notary as well. Celia is always so sweet and professional.

Name: K**** R****
Date: 2021-12-21 22:29:15
Rating: 5
Comment: Megan is amazing!! She took away all the stress of holiday shipping. She helped me with my boxing and shipping options and did it with a smile. Great customer service from her!

Name: J****** J****
Date: 2021-12-20 18:47:56
Rating: 5
Comment: Jeff was a one of a kind. I was turned down by another ups store and so I called this location to get my Live Scan done. He was so helpful and really knew what he was doing. Super star employee!

Name: C**** R***
Date: 2021-12-15 22:56:18
Rating: 5
Comment: Cecilia assisted me and was very helpful!

Name: C****** L*****
Date: 2021-12-09 01:40:39
Rating: 5
Comment: Victoria and Cecilia helped me out and did an outstanding job 👍

Name: T*** P*****
Date: 2021-12-07 18:32:56
Rating: 5
Comment: Cecilia did a great job with my shipment thank you!

Name: K** K*****
Date: 2021-12-04 19:11:24
Rating: 5
Comment: Meghan was professional, knowledgeable helpful and had a very pleasant demeanor… a pleasure to work with.

Name: R**** V*******
Date: 2021-11-02 21:23:11
Rating: 5
Comment: Cecilia just helped me with Notary Service. Friendly, efficient, knowledgeable and fast.Recommend

Name: P******
Date: 2021-10-24 19:30:31
Rating: 5
Comment: Visited the store couple of times for shipping, returns, etc.. every time had a nice experience. All are vey helpfull.Last visited for Public Notary just few minutes before closing time. Cecilia, was very helpful though whole process.Thank you team! - A Happy customer..

Name: r**** (********
Date: 2021-10-14 18:02:31
Rating: 5
Comment: Awesome friendly helpful staff thanks to Alicia and everyone 💯

Name: R****** B********
Date: 2021-10-07 17:38:51
Rating: 5
Comment: Alicia helped me with a notary need. She was very nice. She explained what was needed and was quick and thorough.

Name: J***** N***
Date: 2021-08-28 20:55:08
Rating: 5
Comment: Alicia was fast with getting me seated immediately to help get my document notarized! Great, quick, friendly experience!

Name: B******* H*******
Date: 2021-08-23 20:02:32
Rating: 5
Comment: Alicia was so helpful, professional and friendly! This is my favorite ups store.

Name: J**** K****
Date: 2021-08-14 22:54:15
Rating: 5
Comment: Fantastic service very welcoming and everyone was friendly our associate Alicia was extremely helpful

Name: J**** F*****
Date: 2021-08-07 20:11:19
Rating: 5
Comment: Cecilia was very helpful and welcoming. Love coming to this store!

Name: S**** H*******
Date: 2021-08-04 16:36:07
Rating: 5
Comment: By far my favorite UPS store. Alicia is always very friendly and has helped me open up a UPS mailbox which has been amazing. Highly recommend her and this store!

Name: D***** D******
Date: 2021-07-18 01:19:43
Rating: 5
Comment: Alicia was very friendly and made sure i shipped my package to the right location

Name: S******** P******
Date: 2021-07-18 01:16:56
Rating: 5
Comment: Alicia was amazing while helping me with my Amazon returns today. I will definitely be back again. Thank you Alicia!

Name: B*** H*****
Date: 2021-07-18 00:57:53
Rating: 5
Comment: Alicia was very friendly and helpful. Hope yo run into her again.

Name: a** m******
Date: 2021-07-17 20:20:01
Rating: 5
Comment: Stopped by for the Notary service. Alicia was friendly and informative, got us right in with no wait. Would suggest using Alicia for any notary needs.

Name: M******* L***
Date: 2021-07-14 03:31:44
Rating: 5
Comment: I had a great experience getting fingerprinted with Alicia. She was efficient, helpful with the process and provided additional information about the process that will be helpful going forward. Thanks!

Name: M****** R*****
Date: 2021-06-30 22:29:36
Rating: 5
Comment: Alicia is amazing! I came in late one afternoon with a gift and she waited and took care of it when she was trying to close for the night. It was a small gesture that went a long way. Thank you so much Alicia!

Name: D***** M*******
Date: 2021-06-26 06:43:15
Rating: 5
Comment: Kara was the best and made everything simple. She made everything so great. She is the best employee ever

Name: G****
Date: 2021-06-26 06:42:07
Rating: 5
Comment: I have never ever given a review...and never had a reason to but ive had return after return from amazon and had a run around experience with them and fed ex and u name it ive been through hell but ups I decided to try and ALICIA....!!!.....changed everything and gave me my confidence back and in words i cant explain the enuf the patience she had with explaining and making everything and every question i had and every negative experience ive had with other companies the seem like it never happened....very professional very detailed and very knowledgeable from every aspect of the business....total night and day experience from the past frustrations ive endured....so i just wanted to show my appreciation and five credit where credit is definitely do...10 star experience

Name: L*** A*****
Date: 2021-06-26 05:26:13
Rating: 5
Comment: I was so pleased with the prompt service that Alicia helped me with. She answered all the questions I had about the services I needed. And even made sure that my boxes were secure and shipped properly. Definitely best customer service Ive had in a very long time. Thank you so much Alicia!!

Name: J***** S****
Date: 2021-06-25 05:31:27
Rating: 5
Comment: Quick, easy, helpful service. Thanks Alicia!

Name: B** B********
Date: 2021-06-24 20:55:01
Rating: 5
Comment: Great professional service. Alicia was awesome! Ill definitely be back. They earned my business.

Name: H***** M*******
Date: 2021-06-22 17:36:02
Rating: 5
Comment: Alicia did my finger prints! She was fast, efficient, sweet, and get the job done super quick. Not just for me, but for my girlfriend as well. Keep up the great work!!!

Name: C***** A******
Date: 2021-06-14 21:45:02
Rating: 5
Comment: Although I shouldnt have had to go to the access point to get my package because of a lazy driver it was nice to meet the people who work at this UPS store they were very friendly friendly and helpful. So was UPS customer support .

Name: L******** F******
Date: 2021-06-12 05:02:30
Rating: 5
Comment: Alicia was very helpfull.and got. me and and out and satisfied all.of my needs I will.diffently be back again. I look forward to future needs.

Name: T***** B*****
Date: 2021-06-03 00:21:42
Rating: 5
Comment: Alicia was great to work with and is always very polite! Great customer service and willing to help!

Name: K*** D*****
Date: 2021-05-29 01:09:51
Rating: 5
Comment: I needed passport photos, live scan, as well as shipping and Alicia was more than helpful and got me in and out. She was very efficient and I got to do all my errands in one place. Ill be back!

Name: J*** W*********
Date: 2021-05-19 05:53:20
Rating: 5
Comment: Alicia was very helpful with my Amazon returns and shipping labels today.She even old me that they do copy services as well. I will definitely be back to this Ups Store! Than you Alicia 👍🏽😊

Name: H***** H*****
Date: 2021-05-19 01:39:45
Rating: 5
Comment: Alicia was amazing! She did such a wonderful job multitasking, as there were several costumers coming in right before closing. Even though it was very busy, she continued to welcome everyone that came in, and communicated that she would be right with them. Alicia went out of her way to make every customer feel valued! I’ll definitely continue to go to this location.

Name: C****** P****
Date: 2021-05-19 01:03:17
Rating: 5
Comment: Alicia was super kind and pleasantly patient with me. She was quick and helpful.

Name: n g
Date: 2021-05-18 19:43:47
Rating: 5
Comment: Went in for live scan services. i was done in under 10 minutes. thanks to Alicia!

Name: s***** i
Date: 2021-05-15 22:17:29
Rating: 5
Comment: When shipping, we always use this store. The staff is polite and professional. Today Alicia helped us

Name: A***** S****
Date: 2021-05-14 00:48:01
Rating: 5
Comment: Helping me with getting my phone to work!

Name: G**** P***
Date: 2021-05-13 20:14:12
Rating: 5
Comment: Alicia made the effort to process AT&T Universe modem for account termination, from the little information I initially had.If dropping off your modem, bringing your AT&T account number expedites the process.

Name: s** v***
Date: 2021-05-13 06:14:13
Rating: 5
Comment: Alicia was great with my packages today.Thank you for the extra help and letting me know that you guys do postal services along with doing copies. I will be back again

Name: B*** J******
Date: 2021-05-13 05:53:43
Rating: 5
Comment: Alicia was great. Answered all my questions. Helped me with my life scan. Will definitely be back.

Name: G U***
Date: 2021-05-13 05:53:05
Rating: 5
Comment: Alicia perfect job help me awsome job thank you Alicia

Name: H***** T
Date: 2021-05-13 05:31:59
Rating: 5
Comment: Alicia was very helpful an professional with helping me with my shipment today

Name: J**** J*****
Date: 2021-05-13 03:57:51
Rating: 5
Comment: Alicia did an outstanding job with my fingerprints. Much appreciated I’ll be back again

Name: c***** l*****
Date: 2021-05-13 01:13:06
Rating: 5
Comment: Sophia was really nice they got it done pretty soon kudos

Name: C***** B****
Date: 2021-05-12 23:50:05
Rating: 5
Comment: Notary service was great! No appointment and got me in & out. I’ll be back. Alicia was great!

Name: F***** F*****
Date: 2021-05-12 05:27:33
Rating: 5
Comment: Cecilia was so friendly, she made the task of an Amazon return fun!

Name: T**
Date: 2021-05-11 21:42:43
Rating: 5
Comment: Cecelia was very pleasant as always every time I come here to do my Amazon returns - thx again.

Name: T** O***
Date: 2021-05-10 05:59:51
Rating: 5
Comment: Alicia is an asset to the UPS store, very professional and knowledgeable.

Name: v***** k*****
Date: 2021-05-08 05:24:32
Rating: 5
Comment: Excellent service I greatly appreciate Alicia for quick response and willingness to take care and resolve issue I will be back she did a great job

Name: J******* C*****
Date: 2021-05-08 05:12:53
Rating: 5
Comment: Had a great experience with Alicia able to help me out with an item I needed notorized! Location is always convenient or the to my my house!

Name: B**** B****
Date: 2021-05-08 00:12:22
Rating: 5
Comment: Cecilia was incredibly helpful!

Name: J***** E****
Date: 2021-05-07 07:00:46
Rating: 5
Comment: Alicia was able to help me with my printing and scanning issue of the day. She even mentioned that they do copies as well. Thanks Alicia

Name: J** C********
Date: 2021-05-07 05:53:31
Rating: 5
Comment: I had some Returns today and Alicia was so eager to get help me with everything. She helped with the shipping labels and packaging everything up. She was so helpful and polite when I was having difficulties with my phone. I’ll definitely be coming back and I’m going to tell my friends to come back to this UPS Store. Excellent Customer Service! Thank you Alicia!

Name: N***** k****
Date: 2021-05-06 19:20:43
Rating: 5
Comment: Alicia helped me with printing and scanning some paperwork. She was very friendly and Ill be coming here again.

Name: L*** M*******
Date: 2021-05-03 23:00:49
Rating: 5
Comment: Alicia was my notary today and she made it so easy!! Very friendly too! I highly recommend using her and the UPS store!!

Name: E**** S******
Date: 2021-04-23 23:53:00
Rating: 5
Comment: Alicia is the best!She is beyond competent and knowledgeableGive her a raise and her own franchise

Name: G* P*******
Date: 2021-04-21 04:44:35
Rating: 5
Comment: As always such Great Customer ServiceThank you so much Alicia

Name: S**** S******
Date: 2021-04-20 03:56:25
Rating: 5
Comment: Alicia did a great job today! Quick and efficient for getting your fingerprints

Name: E* L**
Date: 2021-04-14 23:00:06
Rating: 5
Comment: I have been to this location quite a few times this year. Everyone is always friendly pleasant and have a great attitude. They are busy but they are fast. My last visit was with Alicia, she did a superb job in helping me with all my needs. I’ll be coming here again.

Name: G** F*****
Date: 2021-04-09 23:35:21
Rating: 5
Comment: I left this same review on yelp... Going to the UPS Store is not the highlight of my day and it’s usually something that I want to get out-of-the-way as quickly as possible. Today I had a great experience at the UPS Store in Folsom, I was greeted by a friendly young lady (Alicia) who took care of my Amazon return quickly and professionally. It seemed to take so little time, not something I am accustom to when returning my Amazon packages. I don’t live in Folsom, but certainly will recommend this UPS Store my friends who do. Thank you!

Name: s***** b*****
Date: 2021-03-25 16:58:41
Rating: 5
Comment: I just want to take a moment to highlight Alicia and her amazing customer service here at the UPS store!! I am a lash artist and I am always trying new brands on Amazon,unfortunately there are many times The items I purchase do not work out and have to frequent the UPS store.Alicia is always so patient and accommodating while helping me with my returns ..! Thank you for always making my trip to the UPS store a great experience!!!!

Name: P**** S****
Date: 2021-03-24 23:44:15
Rating: 5
Comment: Big thanks to Alicia for the notary services. She is very knowledgeable and professional and quick. I came in and all my documents got notarized in 10 min. Amazing service... 😊😊

Name: J*** M
Date: 2021-03-13 22:58:43
Rating: 5
Comment: Alicia was extremely friendly and helpful!

Name: R*******
Date: 2021-03-12 02:32:32
Rating: 5
Comment: Wow! I am so used to shipping stores being boring and unappreciative of your day. Sophia and Alicia were amazing and treated me with upmost respect and we’re very professional. they even have very cute cards at the front counter. Would recommend!

Name: R*** M***
Date: 2021-03-11 14:49:08
Rating: 5
Comment: I knew The UPS Store has so much to offer, mailboxes, Notary and of course packaging and shipping but their associate Sophia told me about document shredding and they have a special offer. I know where Ill be taking my important documents to get shredded. Good job, Sophia! Thank you!

Name: S**** B******
Date: 2021-03-11 00:23:01
Rating: 5
Comment: I just signed up for a personal mailbox at this store and the service I received from Alicia was Outstanding!!! She answered all my questions and her assistance is greatly appreciated. I encourage anyone that has postal or shipping needs to visit this customer friendly store.

Name: S**** B*****
Date: 2021-03-04 05:23:52
Rating: 5
Comment: Went in for a quick Amazon return, when 4 employees were helping One customer!!ALICIA so kindly made herself available to quickly and efficiently get done what I needed -Very nice store.. whos veryy lucky to have an attentive, considerate employee like Alicia!!

Name: S**** H
Date: 2021-03-02 10:34:49
Rating: 5
Comment: Always friendly and helpful. Alicia is wonderful and will always go above and beyond.

Name: R***** D*****
Date: 2021-03-01 03:17:07
Rating: 5
Comment: Alicia was really helpful to us with our notary documents.

Name: n J
Date: 2021-02-18 15:56:42
Rating: 5
Comment: Alicia was absolutely amazing to work with. She was so courteous and made sure all of our many notary needs were attended to properly. She went above and beyond to help us with scanning and copy services also. Excellent customer service!!

Name: M******* F*****
Date: 2021-02-12 17:25:56
Rating: 5
Comment: Alicia at the UPS Store is patient, kind and friendly! I love coming to this Folsom store even though I live in Cameron Park! 😎👍🏼❤️

Name: D** B****
Date: 2021-02-12 03:37:08
Rating: 5
Comment: I had the distinct pleasure to watch a UPS clerk by the name of Alicia serving an elderly couple who had very confusing shipment to make. The poor couple didnt have any idea what to do. Alicia took the time and patience to explain in detail everything she was doing as she processed the couples shipment. Alicia was very polite and caring. The elderly couple left very happy and impressed with Alicia and the service they received, as was I. Outstanding service!

Name: J**** A******
Date: 2021-01-26 21:07:33
Rating: 5
Comment: Alicia was so sweet, professional, and got the job done!

Name: C******* M*****
Date: 2021-01-20 13:41:03
Rating: 5
Comment: This was my second time this week and both times I was lucky enough to get Alicia as my associate that helped me. She’s extremely helpful and nice. I will have more packages to send and will definitely be going back to ups.

Name: S****** B****
Date: 2021-01-16 22:52:44
Rating: 5
Comment: The store was extremely busy Saturday morning, but Alicia managed the place on her own with grace and professionalism, providing kind and efficient service to all customers.

Name: M**** B******
Date: 2021-01-13 20:06:04
Rating: 5
Comment: Alicia was very helpful!!!

Name: E** d* J**** A*****
Date: 2021-01-07 02:21:52
Rating: 5
Comment: Great place to have a P.O Box

Name: R****** H********
Date: 2021-01-06 17:45:41
Rating: 5
Comment: Awesome service. Thank you Alicia.

Name: S***** A
Date: 2021-01-03 23:28:22
Rating: 5
Comment: Alicia was exceptional in helping me mail my parcel. She was helpful and appeared very happy in her job there. I will definitely make this UPS Store my favorite place to do any shipping and printing.

Name: H*** J*****
Date: 2020-12-31 22:16:24
Rating: 5
Comment: Alicia provided prompt and courteous service. I dropped off several items for return very easily.

Name: M******* W*******
Date: 2020-12-31 21:09:57
Rating: 5
Comment: Alicia was awesome to work with! Very kind and warm hearted. Excellent customer service on this NYE :)

Name: R****** G***
Date: 2020-12-31 06:40:17
Rating: 5
Comment: This has always been one of my favorite locations to bring my Amazon returns to. Alicia helped me out today. She was quick and friendly, and the entire experience was great. Thanks for making my day easier!

Name: S**** S*******
Date: 2020-12-31 05:14:16
Rating: 5
Comment: Alicia is AWESOME! This is by far my favorite UPS store. Everyone is so friendly, but also very efficient. Alicia is always so happy to help her customers and makes sure they are taken care of. I will always go to this UPS store!

Name: n***** h*****
Date: 2020-12-29 02:51:51
Rating: 5
Comment: Alicia at this location was so friendly and helpful. Youve got a great employee!

Name: a******* r*****
Date: 2020-12-22 20:21:06
Rating: 5
Comment: Super nice staff. As soon as I walked in they all greeted and welcomed me. Alicia was super nice and helpful too!

Name: S**** B******
Date: 2020-12-07 21:39:14
Rating: 5
Comment: I was helped by Alicia today. She did a lot of notarizing for me. She was so friendly, helpful and knowledgeable. It was a very busy day in there today and she was calm and efficient. Thanks for such great service.

Name: A**** S
Date: 2020-12-02 02:25:17
Rating: 5
Comment: I sought notary service from this store. I was helped by Alicia. She was quick and helpful.

Name: C********** C****
Date: 2020-12-01 03:36:16
Rating: 5
Comment: Alicia was really nice and helped me with my fingerprints it was really easy too.

Name: J**** T****
Date: 2020-12-01 03:23:46
Rating: 5
Comment: I was in the store the other day and Alicia made sure i got everything taken care of. She was highly efficient allowing me to get in and get out quickly. Her Profesionalism is appreciated.

Name: J**** C*******
Date: 2020-12-01 00:05:23
Rating: 5
Comment: I had a wonderful experience with Alicia. She was very professional and if I had my own business Id snatch her up in a heartbeat. I sure hope the owner is taking care of her because now a days it is hard to find a good employee!

Name: N*** S******
Date: 2020-11-26 04:17:53
Rating: 5
Comment: Had a great experience at this location today! Went in to get a LiveScan and the employees helped me out right away. Alicia scanned my fingerprints and was super patient, walked me through everything step by step. Would definitely visit this location again :)

Name: T***** R******
Date: 2020-11-13 19:38:02
Rating: 5
Comment: Big thanks to Alicia with Notary Services for all of her help!

Name: U*** A**
Date: 2020-11-12 02:21:09
Rating: 5
Comment: I been coming to this store for the shipping service Alicia is one of the employe who has fast service in my eyes she helped me with notary once I walk in she had good costumer service experience and I hope she should get raise now for her great costumer service Alicia thanks a lot I’d definitely be coming back costumer ohh yeah😇

Name: s*** s**
Date: 2020-11-11 22:21:33
Rating: 5
Comment: Just went in today to ship a return, but didnt have a box. The wonderful person at the counter, not sure if her name was Klara or Kiara, but she was extremely helpful. She immediately found me a used box for my item and didnt charge me. I was in and out in a few minutes. Super nice and wonderful employee that provided excellent customer service. They even gave me a coupon for a free box--just awesome! Thank you!

Name: M*** W*****
Date: 2020-11-10 00:04:10
Rating: 5
Comment: Excellent customer service, thanks for being a part of this wonderful community, Alicia is great, she always has a smile on her face which feels so welcoming, and she goes above and beyond to get the job done the best possible way. Thank you Alicia.🙂

Name: K****** B******
Date: 2020-10-28 14:13:49
Rating: 5
Comment: Alicia was so helpful!! I had to send something back but did not have packaging for my return! When there was nothing up front she searched in back to make sure something would work. Thank you for being so awesome and having great customer service !! I will be going to this UPS from now on!

Name: L**** H******
Date: 2020-10-21 02:33:39
Rating: 5
Comment: Today I was there and had an awesome experience with ALICIA, Appreciate

Name: S****** S******
Date: 2020-07-02 01:49:44
Rating: 5
Comment: I dont know who was working tonight. But, the young man behind the counter had exceptional customer service! Hes a great multi tasker. Cool and calm, even though it was a packed house during this Covid crisis. Kudos to you! Thank you again, for your great service!

Name: L***** E******
Date: 2019-03-07 14:08:07
Rating: 5
Comment: Great store! Fast service and I like all the extra items to look at. I always find something cute to buy.

Name: S*** N****
Date: 2018-06-21 17:10:18
Rating: 5
Comment: I love them, when Im in town from Las Vegas,NV I only do business at this Ups store. I trust them with my packages, all of the staff is upfront and honest about my delivery dates and theyre all quality customer people. Thanks again to the store manager for always wearing a warm smile and having solutions to my print and shipping needs.

Name: M**** B******
Date: 2017-12-17 00:12:10
Rating: 5
Comment: Staff is always friendly and really help always a pleasant experiences coming here

Name: d**************
Date: 2017-10-26 15:49:26
Rating: 5
Comment: These guys are the best. Weve been with them since they started, and they couldnt be more professional. The owner Bob is terrific as is Tara and Vince. Five outta five!!

Name: B*** T****
Date: 2016-09-16 06:00:48
Rating: 5
Comment: Very helpful. Showed me how to use their computer to enter the data and save charges. Very clean store. Check your packaging for you.

Name: J***** T********
Date: 2014-10-15 15:01:05
Rating: 5
Comment: Efficient and friendly