The UPS Store

address: 7902 Gerber Rd, Sacramento, CA 95828, United States
Phone: +1 916-689-5800
site: https://locations.theupsstore.com/ca/sacramento/7902-gerber-rd
worktime:
DayTime
Monday8:30 AM–6:30 PM
Tuesday8:30 AM–6:30 PM
Wednesday8:30 AM–6:30 PM
Thursday8:30 AM–6:30 PM
Friday8:30 AM–6:30 PM
Saturday9 AM–5 PM
Sunday10 AM–3 PM

category: Shipping and mailing service, Business center, Freight forwarding service, Mailbox rental service, Notary public, Office supply store, Packaging supply store, Print shop, Shredding service
rayting: 4.7



Name: v******* k*******
Date: 2023-12-11 18:03:27
Rating: 5
Comment: Great customer service by punjabi girl

Name: R******** S*****
Date: 2023-12-08 16:03:34
Rating: 4
Comment: Neha’s customer service was great.

Name: S**** B******
Date: 2023-12-08 01:37:49
Rating: 5
Comment: Neha and crystal helpful attentive and polite
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Name: w*******
Date: 2023-12-08 00:56:07
Rating: 5
Comment: Crystal manoj and neha were very helpful. They went above and beyond to help. This store is fantastic

Name: M**** L***
Date: 2023-12-08 00:47:47
Rating: 5
Comment: Crystal was super helpful . Excellent job, they help with service in Spanish.

Name: C******* L******
Date: 2023-12-08 00:34:53
Rating: 5
Comment: Crystal and Neha have excellent customer service. Super fast and helpful.

Name: D***** K***
Date: 2023-12-08 00:28:43
Rating: 5
Comment: Mega had excellent service and very professional and prompt crystal was great help

Name: A**** r**
Date: 2023-12-07 23:37:10
Rating: 5
Comment: Nice workers!

Name: J*** G********
Date: 2023-12-07 23:35:41
Rating: 5
Comment: Crystal and Neha are great helpers. . Super helpful. Awesome store. Keep up the great work.

Name: B*** S****
Date: 2023-12-07 23:33:54
Rating: 5
Comment: Neha & crystal are great help !

Name: H**** P***
Date: 2023-12-07 23:22:59
Rating: 5
Comment: Neha provided fast and easy service for every visit!

Name: J** L*****
Date: 2023-12-07 22:56:40
Rating: 5
Comment: Crystal and neha have great customer service . Associates were a big help !!!

Name: C***** N******
Date: 2023-12-07 22:47:02
Rating: 5
Comment: Crystal and Neha are very helpful, excellent customer service.

Name: M**** J*******
Date: 2023-12-07 22:32:57
Rating: 5
Comment: Crystal and Neha are awesome, . Job well done. Fantastic & great people.

Name: M**** R***
Date: 2023-12-07 21:33:10
Rating: 5
Comment: Crystal has excellent customer service.

Name: L*** C**
Date: 2023-12-07 01:32:59
Rating: 5
Comment: This UPS is clean, organize and friendly. They take customers service seriously. No matter if I walk in with 1 or 20 packages they are always happy to help. A worker named Crystal always go’s above and beyond when I come in with lots of packages from my side business and my Amazon returns to ship out. She is so patient with me and go’s through all the packages to make sure everything is right. And she always have a smile on her face when I walk in. She really take the time to talk to me and makes me you feel very valuable as a customer. I highly recommend coming to this UPS

Name: J******* D**** S*****
Date: 2023-12-06 22:36:48
Rating: 5
Comment: Crystal has awesome customer service.

Name: B***** P***
Date: 2023-12-06 22:29:44
Rating: 5
Comment: Crystal is great, she helped me with faxing my papers. Will come back for excellent service.

Name: D** P******
Date: 2023-12-06 22:27:26
Rating: 5
Comment: Crystal is a great help . I will come back because of the great service

Name: M**** p****
Date: 2023-12-06 22:25:46
Rating: 5
Comment: Crystal and John have the best service ever ! Super helpful

Name: M**** P****
Date: 2023-12-06 22:23:25
Rating: 5
Comment: John and crystal are amazing employees . John was really helpful with the notary, and crystal is amazing with her customer service. 10/10 .

Name: F****** G******
Date: 2023-12-05 01:10:55
Rating: 5
Comment: The young lady, Cystal, was awesome. She was respectful and show a willingness to help. I am visiting from NC and she made me feel at home with her manners. Thanks for your help Cystal!!!!

Name: M****** C****
Date: 2023-12-04 23:58:02
Rating: 5
Comment: Nehe was great! Very helpful.

Name: A****** M*****
Date: 2023-12-02 01:52:57
Rating: 5
Comment: Crystal

Name: P** B*****
Date: 2023-12-01 23:05:23
Rating: 5
Comment: This UPS Store is so convenient and staff if helpful and friendly. Crystal, Shiv and John are great to work with and I don’t dread mailing Amazon packages back anymore.

Name: S***** P*****
Date: 2023-12-01 22:54:52
Rating: 5
Comment: Excellent customer service. Great employees.Shiv, Crystal and John.

Name: E*** N*****
Date: 2023-12-01 00:36:22
Rating: 5
Comment: This place is always super fast and efficient, Neha usually takes care of my packages and she always does an amazing job

Name: R*** F****
Date: 2023-11-30 20:22:26
Rating: 5
Comment: Excellent, knowledgeable customer service 👍! Im here every week, and never disappointed.

Name: I** P****
Date: 2023-11-29 01:31:10
Rating: 5
Comment: Amazing customer serviceI was assisted by: NehalayalI recommend this place

Name: Y***** t*******
Date: 2023-11-28 02:03:51
Rating: 5
Comment: Came into the store and crystal helped me so very much great service

Name: S**** S****
Date: 2023-11-25 02:34:23
Rating: 5
Comment: I had such a good experience with neha layol

Name: J**** R*****
Date: 2023-11-23 01:05:43
Rating: 5
Comment: Thank you Crystal! She had the next day air pick up wait for me to arrive with my package when all other ups stores pick up was early!

Name: N**** K******
Date: 2023-11-10 03:56:08
Rating: 5
Comment: The people that work there are so friendly and helpful.

Name: K******** C******
Date: 2023-11-05 20:12:29
Rating: 5
Comment: Neha is such an awsome agent. I needed to recreate a shipping label and was having a difficult time. she took the time to walk me through it. And called ebayto further assist.

Name: K**** W*******
Date: 2023-10-26 01:02:54
Rating: 5
Comment: They have the best customer service ever.
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Name: M*** S****** (******
Date: 2023-10-22 21:46:50
Rating: 5
Comment: Great customer service. Very friendly and helpful!

Name: T***** T*******
Date: 2023-10-20 19:46:00
Rating: 5
Comment: My stop at the ups store was excellent as ever !!! The attendant working, Neha handled a very long line of people really fast and professional. I asked if she was manager, she said no. I said she needs a raise as well as a promotion. She did all of this by herself. Thank you Neha for your service...today being the 20th of October, I once again had the pleasure of being treated like a special person by the lovely attendant Neha. Thank you for helping me today with such professionalism Neha and you really deserve a promotion. Have a good day.

Name: N**** J****
Date: 2023-10-10 18:06:42
Rating: 5
Comment: I had a really great experience with Neha and Liz! They were very personable helpful knowledgeable & friendly. I really needed photos from my phone but did not know how to navigate & get them. These two ladies rescued me😉🤗! I’m grateful thank you UPS for great staff individuals👌🏽👍🏾!

Name: r*** g****
Date: 2023-09-18 22:36:03
Rating: 5
Comment: This store is excellent. It went over and beyond and help me through the situation. I was in thank you UPS.

Name: m********* a*******
Date: 2023-09-01 15:34:38
Rating: 5
Comment: Your agent ELIZABETH was so patient and helpful with all my issues. i was greeted with a beautiful smile and who is filled with much aloha. please tell her i enjoyed her aloha spirit and knowledge of all the aspects of ur business. will return again. take care aloha maka’iolani

Name: K** C****
Date: 2023-08-18 19:16:49
Rating: 5
Comment: Mandy was very helpful with my package very patient with me

Name: k******
Date: 2023-08-08 07:43:44
Rating: 5
Comment: I can see why the reviews were quite high here. There was a line when I came in but the staff were friendly and efficient in taking care of the customers, so the wait was minimal. Plenty of free parking in a fairly quiet neighborhood. I was happy with the service and would definitely return!!
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Name: M*** c*****
Date: 2023-07-19 01:49:49
Rating: 5
Comment: Very professional, honest and friendly.

Name: B****** D***
Date: 2023-06-29 00:40:29
Rating: 5
Comment: John and manoj helped me get my prints fast and efficient. 5/5

Name: L**** M******
Date: 2023-06-25 19:46:12
Rating: 5
Comment: Small quite store where staff was super nice and helpful, will definitely come back to ship from this store again!

Name: C******* M*****
Date: 2023-06-16 18:38:01
Rating: 5
Comment: Kriti & MK were both so polite and helpful especially with my numerous returns and even stayed late as the returns took longer than expected. Super helpful great UPS location!

Name: M****** L**
Date: 2023-05-18 19:02:20
Rating: 5
Comment: Hello, my mom recently went to the UPS Store, and we unfortunately weren’t able to go but she had the help of Ms.Mandy Kaur at store #1126. She helped her so much it was a great relief to my mom and she was happy and so grateful especially because my mom isn’t tech savvy. Thank you for all your help!- Mikezja Lee

Name: S****** G******
Date: 2023-05-18 18:56:21
Rating: 5
Comment: Mandy Kaur, at the ups store on Gerber Road is such an awesome 🤩 delightful employee. Mandy goes over and beyond to help customers daily., I am one of those customers! I really appreciate her and her willingness to help cause GOD knows I wouldn’t have completed my paperwork and tasks without her.,, she deserves a raise and employee of the Month!!

Name: Y****** L**
Date: 2023-05-18 18:49:51
Rating: 5
Comment: Mandy Kaur, was a fantastic, very helpful lady. She was so nice and very informative, I absolutely adore her.

Name: M* T S****
Date: 2023-05-10 16:29:08
Rating: 5
Comment: I went only to do a drop off fir a return package. Was very fast.

Name: T*** D***
Date: 2023-04-29 19:31:56
Rating: 5
Comment: Terrific customer service

Name: L*** A* V******
Date: 2023-04-28 00:49:44
Rating: 5
Comment: They accidentally charged me for black and white papers (When it was color prints) and because I was honest with them on the cheaper cost they left the color prints at the lower price. I had only printed 25 papers so since it was so few I think that’s why they didn’t mind the error.

Name: T* L****
Date: 2023-04-22 22:55:36
Rating: 5
Comment: Amandeep provided me and my wife excellent customer service. She has a wonderful attitude, is very friendly and has a great sense of humor. She is highly recommended. Maroj has an excellent staff working with him.

Name: A** G****
Date: 2023-04-10 19:31:31
Rating: 5
Comment: Real helpful they explain to me everything Many and John really good team I will came back next time I need any notary paperwork.

Name: B***** R***
Date: 2023-04-01 17:03:03
Rating: 5
Comment: The man at the counter was very helpful! I needed items for a passport and he helped me out without a problem.

Name: M****** (*********
Date: 2023-03-30 03:50:49
Rating: 5
Comment: I love that this place is a one stop shop.

Name: C******** R*******
Date: 2023-03-12 11:42:05
Rating: 5
Comment: This neighborhood UPS is the best! Theyve been taking care of my business needs for years. Always friendly and helpful, as well as professionally efficient to get the job done well and on time!!

Name: B***** S****
Date: 2023-03-07 02:10:23
Rating: 5
Comment: Awesome and knowledgeable staff!!Went in today to get some copies and documents notarized. The staff was very helpful and courteous. This will definitely be my go to store for all my shipping needs.

Name: B****** D****
Date: 2023-03-03 18:59:15
Rating: 5
Comment: Was a busy day for the store, & the manager kept a calm and relaxing poise. I appreciated her professionalism.

Name: E*** S*****
Date: 2023-02-28 22:09:03
Rating: 5
Comment: Mandy K. was absolutely wonderful!!! She was beyond helpful and patient. I had A LOT of packages to send and she made the process go so smoothly. This is my go to UPS because of the people working there like Mandy.

Name: A************
Date: 2023-02-21 02:32:57
Rating: 5
Comment: Very quick service, friendly staff

Name: B*** Y
Date: 2023-02-10 01:07:13
Rating: 5
Comment: The staff here are so nice and helpful. I really appreciate it even when they are very busy they handle customers in a great timely manner and get the job done. I cant thank them enough for helping me.

Name: L***** S****
Date: 2023-02-09 19:54:42
Rating: 5
Comment: Friendly staff & great workmanshipWould definitely use them again

Name: a***** e******
Date: 2023-02-08 23:02:47
Rating: 5
Comment: The UPS store that I went to was awesome. They were very polite, friendly and help me outtremendously. Thank you UPS store. I would recommend the store to everybody who use UPS is the one on Gerbert in Sacramento California. Thanks again, Mandy and Ajay

Name: K***** M*****
Date: 2023-02-07 21:28:08
Rating: 5
Comment: My experience today with John was magical. John Pederson provided excellent assistance for a critical project regarding my income-tax preparation. I had an incorrect fax and he took it a step further for successful transmission of my documents. John provided stellar customer service today.

Name: D***** L****
Date: 2023-02-05 20:10:27
Rating: 5
Comment: Fantastic service! Friendly employees! Highly recommend.

Name: M***** G***
Date: 2023-02-04 20:48:35
Rating: 5
Comment: Very convenient to drop off Amazon Returns. Fast and friendly service

Name: S******** M*******
Date: 2023-02-01 04:12:47
Rating: 5
Comment: Excellent Service.

Name: A** P*
Date: 2023-01-31 21:30:28
Rating: 5
Comment: John is always so helpful and he saved the day! Keep up the good work!

Name: J***** W*******
Date: 2023-01-30 18:36:23
Rating: 5
Comment: Very good Customer Service & friendly

Name: R****** T*****
Date: 2023-01-28 01:48:41
Rating: 5
Comment: Always prove top 5 star serviceVery excellent

Name: R********** G*************
Date: 2023-01-26 21:10:43
Rating: 5
Comment: Mandy was very professional, courteous and very helpful. I called ahead and she advised me of the process for witness signatures and things went very smoothly, no surprises. Awesome notary.Thank you Mandy

Name: H**** P** D****
Date: 2023-01-26 01:28:40
Rating: 5
Comment: Great service here, fast and safe

Name: k*** p*******
Date: 2023-01-20 02:40:27
Rating: 5
Comment: Awsome, helpul, polite great business. As I was walking up to the store they began to close up but employee seen me walking up with two boxes. He unlocked the door with a big smile and good attitude and he said you just made it. We need more business like...I would give them 10 stars if I could.

Name: T*** N***** L*
Date: 2023-01-19 02:32:58
Rating: 5
Comment: Mandy and Galina were amazing and deserve 10 stars for their customer service and experience! Thank you so much for your help! :)

Name: M******* P***
Date: 2023-01-18 19:01:05
Rating: 5
Comment: Great customer service

Name: T*********
Date: 2023-01-17 00:50:13
Rating: 5
Comment: Amazing Mandy good customer service !

Name: n*** b****
Date: 2023-01-16 17:52:52
Rating: 5
Comment: That one Indian lady in there was really helpful

Name: T*** W*****
Date: 2022-12-23 22:00:17
Rating: 5
Comment: Thank you Ajay! I appreciate all your help. He’s very professional, mild mannered and knows his job. You are the real MVP Ajay!! Keep up the great work and positive attitude!

Name: K***** D***
Date: 2022-12-22 01:12:24
Rating: 5
Comment: They do a great job. Great service. Quick.They deserve all the flowers & stars in the world… Thanks again.

Name: M** V**
Date: 2022-12-18 20:16:17
Rating: 5
Comment: The staff is always nice, polite, and very welcoming.

Name: L****** R***
Date: 2022-12-15 03:02:42
Rating: 5
Comment: Very helpful. Was confused about amazon returns and they helped me through the process

Name: S***** C*****
Date: 2022-12-15 02:55:41
Rating: 5
Comment: Good service

Name: D*** N*****
Date: 2022-12-15 02:12:02
Rating: 5
Comment: The service was really great.

Name: t** k*
Date: 2022-12-13 02:06:16
Rating: 5
Comment: This is one of the best ups stores in the area. Employees are always polite and helpful. Never had issues with them. And I go there a lot for my Amazon returns.

Name: V***** G****
Date: 2022-11-27 05:32:52
Rating: 5
Comment: Excellent experience! Very neat and clean environment…professional staff!

Name: J**** R****
Date: 2022-11-22 20:06:07
Rating: 5
Comment: Josue is amazing, I was having such a bad day and he brightened up my day, I even asked how long he had been working there because of the amount of professionalism he had

Name: E*** S*********
Date: 2022-10-17 19:23:54
Rating: 5
Comment: Galina is the most and kind person she went out of her way to help me. I think she should give her a promtion or a raise! She is working very hard for your company.Erna Singletary

Name: S******* S****
Date: 2022-10-15 14:14:44
Rating: 5
Comment: Out Of Best

Name: P******* P******
Date: 2022-10-05 21:57:43
Rating: 5
Comment: Friendly and helpful. Thanks John!

Name: A** M****
Date: 2022-09-01 04:40:25
Rating: 5
Comment: Mandy Kaur is by far the best person I have ever dealt with at UPS. She is very knowledgeable and helpful. I had a situation where I shipped out a package internationally. This package was shipped and later returned to my address due to missing commercial invoice. I called UPS several times to stress my concern and I dealt with very rude and uneducated individuals. Some confused me even more by telling me to insert the commercial invoice inside of the package. I kept getting mixed information so I went to the UPS store on Gerber where I met Mandy. Mandy was kind, knowledgeable, and patient. She went as far as calling UPS and explaining my situation to both international and regular. I was very frustrated because I have been going back and forth about two days with different representatives on whether or not I can use the same shipping label to ship out the item again. International was saying no I cannot use the same label and the customer services representatives from here were saying yes because it didn’t leave the US. It kept going back and forth for two days. Mandy saw how concerned and upset I was and took control of the situation and turned it into something so great. She took the time to deal with my situation and was patient. I cannot thank her enough for making my experience so great. I was about to quit on UPS completely because of the rude and uneducated employees they have via email and phone. The customer service at UPS needs to improve and you can start by taking examples and jotting notes from Mandy Kaur. Mandy if you are readying this, thank you. You are an amazing person. UPS corporate please recognize Mandy on a great job she did. We need more Mandy’s.

Name: c****** s****
Date: 2022-08-30 22:20:06
Rating: 5
Comment: Love This UPS location!!! Mandy is the absolute best!! If you need shipping supplies, or dropping off Amazon packages this is the best place.

Name: N*** D****
Date: 2022-08-23 01:21:49
Rating: 5
Comment: I feel very welcomed. They are very accommodating and helpful. I am satisfied with their service.

Name: S**
Date: 2022-05-14 04:43:59
Rating: 5
Comment: Come early and there will be less people. The employees are always very nice and friendly.

Name: S***** C***
Date: 2022-04-15 13:33:06
Rating: 5
Comment: The owner is absolutely amazing. Such attention to detail and compassion for her customers. I highly recommend using this UPS store. Fantastic people, providing fantastic service!!!

Name: M******* J********
Date: 2022-04-11 19:20:30
Rating: 5
Comment: New trainee by the name of John, excellent service and very knowledgeable . Will recommend

Name: T** B*****
Date: 2022-03-29 05:35:47
Rating: 5
Comment: Staff went above and beyond the call. My phone’s battery died. They put the phone on charge.hooked me up with their Wi-Fi n my tablet and walked me through printing out 3 different projects containing like 30 pages. Sales lady was extremely helpful with letting me find the documents and then took over when needed in downloading them and printing them.One of my projects requires a notary and they do that too! All that and friendly too!

Name: K** J******
Date: 2022-01-08 03:37:40
Rating: 5
Comment: Disclaimer: I tend to write positive reviews with a dash of self-reflection.Today, I visited two UPS stores: UPS on Florin Road and UPS on Calvine Road. I had an I-9 for a prospective job that needed to be completed by a Notary Public. I have worked many jobs and had never seen something like this before so I was wont to believe the feedback I received from the Calvine and Florin Road location. With that having been said, I can understand why the first two stores werent sure how to support me. I do appreciate the first store referring me to the Calvine Road location. The Calvine Road location said that what I was asking for which was I need to have my I-9 notarized was illegal, which is a correct statement. So, I learned that my wording was asking for them to break the law. They did say that they could complete page 2 of the I-9 but could not complete the final page which was not part of the legal document of the I-9. I learned that word choice did and remains to matter. Read on for more clarification.I went to my car and stared at the paper, knowing that my company has moved forward hundreds upon 1000s of candidates in the state of California in spite of being a Florida-based company. So ... I called another UPS store, this Gerber store location. I explained my situation and suggested that perhaps I was in the wrong and had the wrong form. Turns out not too long ago, this store would have turned me away, too, were it not for another customer having a similar request. To confirm they could help me before driving their way, they requested I send a picture to their stores email. I sent it to them and they offered to stay on hold or for me to call back, which I thought was kind considering they had a line out the door and differently-trained staff present (I later learned).I showed up and they took care of the paperwork without a sitch. I guess this kind of paperwork involving a notary seal is very fresh for Notary. Just be aware that the I-9 document itself cannot be stamped upon, however, the additional page your company provides, may be able to be.Long story, short -- I learned I am still very impatient and I learned that paperwork is evolving to make it more efficient to hire people faster.I hope this posting helps another person with the same situation I was in. It will save you time to call ahead and persevere to email locations if you want support. I included a picture of the form my company provided me that was an additional page that is apart from the I-9.Also, thank you Mandy. Very much.
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Name: Q***
Date: 2021-12-11 00:37:06
Rating: 5
Comment: Very welcoming environment and great customer service!

Name: E**** D********
Date: 2021-10-29 19:32:27
Rating: 5
Comment: Very friendly and professional staff 👍

Name: E******** B*****
Date: 2021-10-25 04:42:35
Rating: 5
Comment: Amazing customer service!! Both the staff and managers are very friendly, they go above and beyond to help you out. It’s a very family friendly environment and the store was very organized and neat.

Name: M*** M
Date: 2021-08-22 06:26:46
Rating: 5
Comment: This is one of the best full service packaging and printing centers I have used. The staff are friendly, knowledgeable and very helpful.If you bring in items to ship, they will find the best size box and package your items for you at least cost for size and weight with no additional charge for service. They will print out shipping rates so you can compare costs for ground, air, next day/ 2 days plus for your shipment.I went in today and was out within 10 minutes. Services include packaging, shipping, copying, computer service, shipping products, private mailboxes and more.Wheel chair accessible and parking 🅿️ close to store front. You can expect a great experience at this location.
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Name: S******* K***
Date: 2021-08-15 02:00:11
Rating: 5
Comment: The staff is friendly and cooperative.They will listen patiently as to what you need or if you have any doubts and questions regarding anything.

Name: S****** M***************
Date: 2021-08-05 19:33:21
Rating: 5
Comment: This is the best store. They are kindvery conciderate. They treat everyoneWith respect and cordercy.Simply the best!

Name: M*** T** M*****
Date: 2021-04-20 18:38:02
Rating: 5
Comment: These guys will help you with anything shipping/packaging related been coming here for all my shipping purposes and they have always saved me time and money. Very nice staff.

Name: J****** K***
Date: 2020-11-19 19:34:07
Rating: 5
Comment: Recently went to this location. Remarkable customer service. Both the staff and the managers were super helpful and efficient. They went above and beyond for the service they provide. It is also a very family friendly environment. The store was well organized and neat, was very easy to find things.

Name: m****** t*****
Date: 2020-10-26 18:17:12
Rating: 5
Comment: I came in with my hubby monday morning, to ship out our very first product that we sold for Etsy, and Mandy helped us out. She was super Friendly and wrapped everything with caution! I mean double bubble wrap and bam she placed the fragile glass label also on the outside of the box. Amazing customer service!! Ps I never write google reviews lol totally recommend:)

Name: M** a** D** S******
Date: 2020-10-17 03:59:37
Rating: 5
Comment: Is the BEST CUSTOMER SERVICE Ive received in a long time. This UPS store TRULY knows what is means to be Customer oriented, great friendly, professional customer services with consistency. I used their printing, shipping and packing services separate times and the services were outstanding! It made me feel special to received such a great service.

Name: J**** H********
Date: 2020-10-17 03:34:42
Rating: 5
Comment: I have been an e-commerce business owner for a 5 years now and have used many carriers to ship my orders. Over time I noticed that this UPS Store has been more reliable than any other carrier in the Sacramento area. The owner and manager are incredibly helpful, professional and knowledgeable in all aspects of the shipping business. I have completely stopped using the US Postal Service due to an unbelievable amount of delays/late shipments that they have attributed to the current COVID situation. I have never had an issue This specific UPS location to date; and for this reason I have made this location my primary location to ship hundreds of orders a month through them. The quality of service is EXCELLENT!

Name: N*** M****
Date: 2020-03-06 07:58:23
Rating: 5
Comment: The Service at this location is EXCELLENT Mandy and A.J. are top notch. They are very personable, kind, and helpful in will do there best to make sure you walk out satisfied. The only UPS store I go to plus they do posters, banners, etc.. I know the service received there will be great. Thank you

Name: R***** L**
Date: 2020-02-04 19:54:00
Rating: 5
Comment: Probably the best ups store in town! awesome customer service!

Name: K***** O*****
Date: 2020-01-09 20:47:30
Rating: 5
Comment: Excellent service, knowledgeableAlways meeting customers needs.I am always satisfied 😊

Name: B*****
Date: 2019-12-14 23:22:24
Rating: 5
Comment: Very satisfied with customer service and friendly staff I’ve been coming to this UPS location on Gerber for over 2 years Mandy & AJ are very helpful always going above & beyond to help me & my family with any questions we have from receiving Mail and returning packages along with faxing & laminating paperwork & computer assistance. The ups office is always organized & clean as well just thankful we have local ups store with a staff that always willing to help.

Name: B****** L**
Date: 2019-10-19 21:03:49
Rating: 5
Comment: I came here for the first time for my printing needs. My prints have always been very neat and service is very fast. The staff is very friendly, they welcome you right away when you enter the door. I would definitely recommend this location for any of your personal or business needs.

Name: P A****
Date: 2019-10-02 07:47:03
Rating: 5
Comment: The owners of this store are extremely nice they take care of me every time I come in to the store always polite and handle my packages gently love coming to this store

Name: S*** C****
Date: 2019-09-27 22:47:31
Rating: 5
Comment: You may be thinking that all UPS Stores are the same and I did too before I came to this one for notary services. Mandy is incredibly friendly, helpful and truly cares. If you have the opportunity i would pick this location over any other UPS, FedEx or USPS. Truly the best experience I’ve ever had in a UPS store! Thank you, Mandy!

Name: D**** B****
Date: 2019-09-25 18:46:21
Rating: 5
Comment: A positive experience every time I need their services. They are quick and accurate, also more helpful than one might expect. Tried the Loehmans Plaza store recently as I was close; clerk was not helpful and wasted my time. I wont try another store.

Name: J** W***
Date: 2019-08-31 00:23:03
Rating: 5
Comment: This is The Best Printing Store In Sacramento Area!!!!Great people Great Service!!!!I always come Here!!!!!!!! Ask For Mandy !!!!!!

Name: V***** P*****
Date: 2019-08-04 03:05:27
Rating: 5
Comment: Excellent people, awesome place. I usually go there for internet surfing and my experience has always been fantastic. They provide amazing customer service. I really appreciate their services. Keep going people 🤘🏻

Name: M*** N*****
Date: 2019-08-01 22:48:53
Rating: 5
Comment: This is hands down the best UPS Store I have ever had to deal with. Mandy is always super helpful and they go above and beyond for any of your shipping needs. Whenever I need to ship anything, this is my go-to place.

Name: G***** B******
Date: 2019-08-01 16:16:40
Rating: 5
Comment: Always pleasant service. Good parking lot access.

Name: D****** B******
Date: 2019-07-25 01:55:17
Rating: 5
Comment: If I can rate it 10 stars I would! Excellent customer service, the two joyful workers made our time there quicker and easier! 10/10 would recommend!

Name: J*
Date: 2019-07-13 03:52:27
Rating: 5
Comment: My favorite UPS store in the US! AJ and his colleagues are always very friendly and efficient, making your a better day!!

Name: M*** J*****
Date: 2019-06-20 05:12:10
Rating: 5
Comment: I use UPS shipping for my personal business, I happened to be in the area and needed to ship a package. I am so glad that I walked in to this UPS location! Mandy and the rest of the staff are so friendly and go out of their way to make sure each customer is taken care of. I have made this store my main shipping location, it is worth the drive from Elk Grove. A big thank you to Mandy and staff for always greeting me with a smile and taking care of my shipping needs.

Name: R******* K******
Date: 2019-05-29 00:01:07
Rating: 5
Comment: Sending a last minute package, trying to find someone to ship it. Fedex last shipping is at 4:30. I talked to a rep at 4:25 while I was at the light he told me I would make the shipping time. I got there about 4:26 and walked out at 4:27. Last drop off is at 4:30 not 4:25. The truck had been there and left already. So on my way to the airport I call UPS store and a delightful voice came over the line and gave me time to make it to her store to ship my package out. Thanks.

Name: K***** R***
Date: 2019-05-14 08:07:25
Rating: 5
Comment: The best customer service in the town 7 star service. I was going through hard time for applying visa for my kids & have to do many run arounds due to worst experience with Indian Consulate in short phrase 3rd class service. But these guys have helped me out throughout the process for shipping & making copies even they don’t make much from me as I was forced to buy pre paid envelope from the consulate still these guys provided awesome service regardless I didn’t give much business to them this is true human touch & best experience ever in my life no words to express my gratitude towards them (Owner 2 all employees) seems family business & what a great family kudos to you guys...

Name: J******* S****
Date: 2019-05-09 16:55:34
Rating: 5
Comment: Ive lived in the Gerber & Power Inn Road area for most of my life. Needless to say, Ive been to this store on many different occasions. I had a bad experience a few years ago with their notary so I completely stopped going there. Recently needed to do a return for Amazon and they provided me with this ups stores info to drop off my return. I must say the experience was so much different from my last. Mandy is amazing and thats an understatement. Shes super friendly and very helpful and always has a smile. Shes the reason I go there now.

Name: K****** K*****
Date: 2019-05-04 22:14:16
Rating: 5
Comment: AJ was so professional and helpful. He understood exactly what I needed. He definitely made my visit to this store the best! This will not be my last visit to this store. I would like to recommend this store only. Customer service at this store is A plus quality!

Name: P****** L**
Date: 2019-05-01 19:31:08
Rating: 5
Comment: Super nice staff, they are always willing to helpYou with best shipping options. We have a business mailbox and always notify us when packages have come or special pieces of mail arrive.

Name: R*** G**
Date: 2019-04-24 11:59:14
Rating: 5
Comment: This is the best UPS place in town. Owner and staffs are very friendly.

Name: L**** T***
Date: 2019-04-23 04:16:05
Rating: 5
Comment: I visit this store few times a month to print ans make copies for my business needs. The owners there are always friendly and quick to help.I began to use their email service as they told me, I can Email them ahead of time and they were able to have it ready for me! That saves me plenty of time. The owners here deserve your business!

Name: K****** M*****
Date: 2019-04-17 23:38:11
Rating: 5
Comment: Today I recieved 5 STAR treatment today at UPS ON GERBER!! I got my packages taped which normally requires purchase but they took care of all my needs they’re the best fast friendly and efficient please come here!!

Name: k***** p*******
Date: 2019-04-15 16:27:07
Rating: 5
Comment: Amazing service! Quick in and out everytime without fail! Regardless of whether I am dropping off packages or shredding documents, I can always count on a smooth seamless transaction. There are UPS locations that are in a closer proximity to where I live and where I work but I make it a point to visit this location for all my UPS shipping needs and services. Prompt greeting with every customer and efficient service to get you in and out.

Name: A***** B*******
Date: 2019-04-10 01:04:46
Rating: 5
Comment: Excellent store, feels like walking into a good friends house with how nice everyone is

Name: P******* S*****
Date: 2019-03-14 18:02:27
Rating: 5
Comment: Really good customer service. Even better it’s a family owned store ran by husband wife duo. Fast, efficient and answered all my inquiries. Will keep coming back

Name: G****** B**
Date: 2019-01-26 21:04:10
Rating: 5
Comment: Mandy is amazing. She was efficient, friendly and very knowledgeable. I was in and out very quickly. Thank you Mandy.

Name: G******** O*********
Date: 2018-11-29 22:38:11
Rating: 5
Comment: Good people good service

Name: C****** J****
Date: 2018-11-12 17:21:38
Rating: 5
Comment: They guy that helped me was great got me hooked up and out the door in 3 mins tops will definitely come back if I need anything else. Top Flight service.

Name: J******* S****
Date: 2018-11-11 00:03:11
Rating: 5
Comment: Extremely convenient!! Went there for fingerprints!! In and out very quick !! Great service. Keep up the good work guys !!

Name: A***** B**********
Date: 2018-11-09 02:12:00
Rating: 5
Comment: The owners and staff are very nice people and they provide the best service!!!

Name: m**** s*******
Date: 2018-10-23 01:25:27
Rating: 5
Comment: Great customer service. In-and-out quick and efficient.I highly recommend this location for their level of knowledge and expertise for fingerprint and Notary services.
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Name: I a* E*****
Date: 2018-10-19 06:48:41
Rating: 5
Comment: Every time I walk in to get my mail, Mandy is always so cheerful to greet me. I’ve seen her interact with every single person the same way. There is a special charm about this place and I’m so glad I have my things come here. It’s such a great place that I moved to Oakland and still refuse to change the address. I will continue to come to Sacramento because I actually love the team. I swear if you want to gift cookies to any mail service, it’s these folks right here. Very respectful, and they even go out of their way to accommodate if they can. I truly recommend this over the post office for sure. This is a winning team. Get with em.

Name: A******* R********
Date: 2018-10-02 03:43:05
Rating: 5
Comment: They are always really fast and have great customer service. They are always super nice and helpful.

Name: j******** s****
Date: 2018-09-26 23:36:58
Rating: 5
Comment: Extremely convenient The UPS Store with great customer service! Easy for notary, quick shipping and packaging.
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Name: L******* P******
Date: 2018-09-25 21:14:56
Rating: 5
Comment: Every time I have done business at this store they have always been very friendly and fast

Name: e a
Date: 2018-09-21 01:26:01
Rating: 5
Comment: The service is fast and friendly. The owners are always very helpful. Get a box with a street address here and you will like the service. You can call to check if you have mail before going over to the store to get your mail.

Name: R****** B
Date: 2018-06-15 19:32:42
Rating: 5
Comment: Great customer service and very helpful people with affordable prices

Name: D******* H****
Date: 2018-05-27 01:12:43
Rating: 5
Comment: The lady was very helpful andinformative.

Name: P*** C****** J*
Date: 2013-04-11 03:35:50
Rating: 4
Comment: Very professional and friendly. They were fast and did their job well. I will definitely use this UPS Store again.