The UPS Store

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Name: L***** S******
Date: 2023-05-15 03:55:22
Rating: 5
Comment: They’re very nice and helpful! I’ve used them many times.

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Name: D*** R****
Date: 2022-11-09 05:33:30
Rating: 5
Comment: Ups store on platt in west hills is the best ups store. Such nice employees who are always helpful and nice

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Name: A* D******
Date: 2022-11-04 21:24:05
Rating: 5
Comment: Have used their services for many years. Excellent service every time. Friendly staff.

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Name: J****** P******
Date: 2022-11-03 22:07:28
Rating: 5
Comment: Great place and highly recommend this location.

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Name: N******* R****
Date: 2022-11-01 04:33:48
Rating: 5
Comment: Very friendly professional efficient honest ethical and trustworthy - I highly recommend this store.

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Name: P** F*****
Date: 2022-10-26 01:56:37
Rating: 5
Comment: From San Diego: I have used this Facility many times Quick & Professional. No matter who is at the service desk always pleasant thank you in advance.

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Name: I*** A***
Date: 2022-10-14 23:50:17
Rating: 5
Comment: The UPS store at Platte Ave, West Hills California is a huge store center provide three main categories of products and services to customers:1) Packaging and Shipping, 2) Mailboxes and 3) professional Printing/Document services, Direct mail services, Notary services serving local businesses in the area with support services.Hundred percent you can be sure this UPS store provides helpfulness services to individual-consumer and business customers in our our community.I have a great experience overall using the service of this store more 10 years.The Manager and the team are excellent polite and capable.Nice, friendly team! Excellent communication and service! The team always ready and try to help customers delivering value to customers by facilitating outcomes that customers want.I highly recommend the UPS store at Platte Ave, West Hills California.Neli V.

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Name: K*** K*********
Date: 2022-10-04 21:36:03
Rating: 5
Comment: Sometimes this location gets really busy but it seems like they anticipate it and have enough staff to quickly help everyone.

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Name: t** P* g****
Date: 2022-09-26 03:04:21
Rating: 5
Comment: I use UPS stores nationwide as I travel, all are good. But this one continues to be the best— never a wait or mistake. Staff and management excellent. Always going the bit extra for great service.

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Name: M****** S****
Date: 2022-09-24 04:33:14
Rating: 5
Comment: Very friendly, very efficient. I can get in and out fast and with no fuss.

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Name: l**** f*****
Date: 2022-09-23 03:00:36
Rating: 5
Comment: Always professional best service quick and efficient

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Name: N**** S*******
Date: 2022-09-10 23:04:56
Rating: 5
Comment: Sofia was so nice and professional!

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Name: K*** C*
Date: 2022-09-10 14:14:50
Rating: 5
Comment: Staff: helpful and quick!Packaging: above and beyond expectations.Overall: great!

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Name: M****** S*****
Date: 2022-09-07 21:30:45
Rating: 5
Comment: Everyone here is so nice and helpful. I wouldnt go anywhere else to send my packages.

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Name: D***** F*****
Date: 2022-09-03 01:57:13
Rating: 5
Comment: Every employee is the best and knowledgeable and always kind to help with anything. Always have these special things to print. One guy worked really hard on a cute Legoland Drivers License for my grandson. I love this store and know they will do their best to help everyone. Love love love this store and all the employees.Went last week. Social distance was good. Felt safe. Havanah was super sweet and helped me with a printing project. Thank you guys!

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Name: G H
Date: 2022-08-01 22:40:32
Rating: 5
Comment: Efficient,experienced,competentFast service

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Name: A**** S*********
Date: 2022-07-30 03:16:10
Rating: 5
Comment: Fast and efficient

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Name: T*** P*****
Date: 2022-07-04 08:28:18
Rating: 5
Comment: Geat help and support during my trips abroad.

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Name: J*** G
Date: 2022-06-03 15:50:03
Rating: 5
Comment: This store is great. I go there regularly and its service with a smile. The people that work here always have a great attitude and are always pleasant.

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Name: B****** M*****
Date: 2022-05-30 00:13:39
Rating: 5
Comment: I have never been disappointed bringing my packages to your store. Everyone who works there is so efficient and so nice. Id never go any where else.

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Name: A***** S*******
Date: 2022-05-05 14:30:01
Rating: 5
Comment: I went to the UPS store yesterday to send out some documents for RecordMyDocs.com and the people at this store where friendly and nice. They helped me with the documents I went shipping and spent the time explaining the different options.

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Name: K*** M*****
Date: 2022-03-29 01:59:26
Rating: 5
Comment: Great service! Very helpful staff!

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Name: j**** m*****
Date: 2022-03-28 22:47:37
Rating: 5
Comment: Always a friendly staff, very helpful and professional. Thank you

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Name: W****** N*******
Date: 2022-03-01 00:54:17
Rating: 5
Comment: This is one of the nicest ups stores that I have run across. They treat you like a person not someone to make money off of. Everything that I have needed help with, forms, etc… they always make the time to help. Great job guys!! Keep up the good work. See you all soon.

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Name: A*** & C****** K*****
Date: 2022-02-25 06:12:09
Rating: 5
Comment: The staff is amazing! Everyone is super helpful and friendly. We had the best experience here! They go above and beyond - highly recommend!

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Name: M******* T******
Date: 2022-02-16 00:22:07
Rating: 5
Comment: Everyone is friendly, professional and does an amazing job

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Name: R*** G*****
Date: 2022-01-30 02:00:05
Rating: 5
Comment: I have been a customer here for over 20 years, They are a great resource for all my needs whether its receiving mail, notary or shipping they are great! Location is great! And Starbucks is next door so getting coffee and checking mail are a real convenience. Highly recommend!

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Name: c**** b******
Date: 2022-01-28 15:01:17
Rating: 5
Comment: Very helpful and patient

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Name: M*** J*****
Date: 2022-01-13 21:05:18
Rating: 5
Comment: Very efficient, very friendly.Leslie and her team are really very good.

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Name: N**** A****
Date: 2022-01-08 17:56:11
Rating: 5
Comment: Always a pleasure to ship things from this UPS! Everyone is great and so efficient!!!!!!

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Name: L*** S
Date: 2022-01-02 18:42:38
Rating: 5
Comment: Its like going back in time to Mayberry. Efficient, friendly, professional and accommodating staff, at a convenient location with ample parking;

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Name: J***** R***
Date: 2022-01-02 06:15:07
Rating: 5
Comment: All the dude and dudettes in here are 100% the best employees I’ve come across in at least 10 years . The owner / manager has great taste because she hires only the best . Not a day goes by that they don’t greet me right when I walk in . Love that small town feel . Happy new year guys !

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Name: M**** A******
Date: 2021-12-30 05:03:54
Rating: 5
Comment: Excellent staff! Speedy, pleasant and knowledgeable

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Name: E*** M****
Date: 2021-12-06 18:55:40
Rating: 5
Comment: Always friendly and go the extra mile

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Name: C S R*******
Date: 2021-11-10 23:06:22
Rating: 5
Comment: Everyone! at this UPS ‘store’ is friendly and extremely helpful. The premises are clean, something I have appreciated for years. Especially in these trying times.I am thankful to and for them.

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Name: C****** J***** K***
Date: 2021-10-19 01:20:57
Rating: 4
Comment: Professional, efficient, and nice employees.

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Name: B**** G******
Date: 2021-10-11 18:22:13
Rating: 5
Comment: I love this place!!! A customer for over 20 years…they are THE BEST!!!

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Name: W**** L*****
Date: 2021-09-18 19:01:06
Rating: 5
Comment: The staff at Platt Village UPSis ALWAYS so nice, courteous and pleasant.. 👍👍👍👍THANK YOU!!!!!

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Name: c***** c*************
Date: 2021-08-14 21:45:13
Rating: 5
Comment: Been going here for years, accommodating my needs quickly while providing excellent service! Very well run UPS Store, give them 5 stars +!

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Name: K******* H***
Date: 2021-08-10 02:59:26
Rating: 4
Comment: Abagail and the entire staff was fantastic! She went above and beyond, and great energy! Thanks again Abagail! :)

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Name: W******** C********* P**** I**
Date: 2021-05-31 18:58:46
Rating: 5
Comment: Great Store and the people are the best. Always a friendly face to greet you!

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Name: S******* F***
Date: 2021-05-29 02:17:37
Rating: 5
Comment: The best Postal Annex. Super kind people here!!!!! This is my go to PA. It is the best we have here.

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Name: T** O*******
Date: 2021-05-20 00:20:56
Rating: 5
Comment: The personal and professional service has been outstanding. The staff is courteous and knowledgeable. As a small business owner I appreciate how accommodating the owner and staff are with me and others.

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Name: L** M**
Date: 2021-05-13 00:30:21
Rating: 5
Comment: Great fast service.Staff highly polite .Hardly never wait in line .

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Name: C****** E*****
Date: 2021-04-19 21:52:37
Rating: 5
Comment: The UPS STORE on Platt in West Hills is amazing. The staff is very experienced, knowledgeable and courteous.I had some very important documents that required special handling and notary services.The rates are extremely competitive be and it saved me time going through the local Post Office.I highly recommend the UPS Store on the Pavilions Shopping Center in West Hills.

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Name: S**** B********
Date: 2021-04-16 20:16:26
Rating: 5
Comment: Best of the best!!!

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Name: D****
Date: 2021-04-12 15:21:28
Rating: 5
Comment: Great Store! Very efficient, clean and nice people work at this location.

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Name: I* N***
Date: 2021-04-10 23:17:31
Rating: 5
Comment: Nice, clean store with friendly and professional personnel to help the customers. Always fast, rarely any lines.

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Name: M****** Z******
Date: 2021-03-21 03:08:19
Rating: 5
Comment: The service is great. I moved and unfortunately had to change to another UPS store where the quality of service doesnt come close.

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Name: c**** s****
Date: 2021-03-05 17:09:19
Rating: 5
Comment: Great service. Have never had a problem. Quick and fast. Always go to this location.

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Name: J**** G******
Date: 2021-02-24 22:39:37
Rating: 5
Comment: The staff there is great. I was doing Amazon FBM for a while and these guys made it so easy for me. Also, the notary girl is amazing. She is quick and handles it like a pro. The service is always quick and they are super organized.

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Name: J****** T*****
Date: 2021-02-20 15:54:26
Rating: 5
Comment: Friendly staff, always kind and helpful. They really keep the line moving with out losing the customer service aspect. Always feel confident my packages are taken care of with them.

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Name: J**** R****
Date: 2021-02-19 00:00:38
Rating: 5
Comment: I love this place, they have had the same employees for years, and thats a really good thing. I have never had an issue with any of my shipments either in or out. I highly recommend this UPS store

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Name: A*** C
Date: 2021-02-18 23:53:13
Rating: 5
Comment: I returned a package for refund and the company said it never arrived. Since it had been a month I had already thrown away my tracking information. I went down to the ups store and they were able to look it up for me quickly and give me a copy of tracking info. They were so helpful it saved me $60.00. Thank you

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Name: R****** E
Date: 2021-02-18 06:54:32
Rating: 5
Comment: It arrived earlier than expected. Its a little bit pricey, but I believe its worth the money.

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Name: L******* A******
Date: 2021-02-10 23:18:38
Rating: 5
Comment: Always friendly, professional and prompt service. Eager to please and to resolve any issues that may arise.

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Name: C****** R*****
Date: 2021-01-23 23:40:02
Rating: 5
Comment: All of the employees are very professional.

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Name: D***** D* L***
Date: 2021-01-06 04:20:38
Rating: 5
Comment: Even though I had to wait for my delivery due to the holidays, the young man from UPS store was so pleasant, professional. I wish I had asked his name but I didn’t. He acted like he was grateful to be working and enjoyed delivering to people’s homes or businesses.Thank you again for my package and being you !This is the second experience I’ve had with your employees and both being A+.If anyone isn’t familiar with this UPS store, it’s in the strip mall on Platt between Vanowen and victoryKindlyDianna De Luca

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Name: M***** S*****
Date: 2021-01-04 03:01:57
Rating: 5
Comment: The UPS store at Platt Village has never let me down.Their service is always done with a smile. Long time owner, Leslie, is warm and very competent.

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Name: P*** F****
Date: 2020-12-21 16:43:27
Rating: 5
Comment: Great people to work with concerning any mailing, shipping, receiving anything at anytime. Also very helpful during this pandemic. Thanks, Paul

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Name: R***** M*****
Date: 2020-12-09 13:39:58
Rating: 5
Comment: This place is great staff is friendly and helpful

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Name: M***** L****
Date: 2020-12-04 17:21:04
Rating: 5
Comment: Great customer service!!

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Name: S****** w*** S*****
Date: 2020-12-02 23:50:30
Rating: 5
Comment: This is my go to store for any mailing, notary, copy or scanning needs. They are always friendly, fully staffed and I there is always a notary on site. Thanks for providing excellent service.

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Name: G***** F*******
Date: 2020-11-18 00:05:18
Rating: 5
Comment: Personnel at the store are very friendly and knowledgeable with the stores multitude of services. I have been going there for several years and highly recommend the store to all.

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Name: L** N****
Date: 2020-11-16 20:59:25
Rating: 5
Comment: Have used this UPS store location many times over the years for shipping, notary services, etc. The have always been knowledgeable, professional and very friendly. Highly recommended.

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Name: M****** G
Date: 2020-11-05 23:35:27
Rating: 5
Comment: Staff is so helpful. We have never had any issues

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Name: B******* B******
Date: 2020-10-26 18:41:26
Rating: 5
Comment: I have been going to this UPS location for different services that are available to me. The employees are knowledgeable, courteous and professional. They render excellent customer service.

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Name: J******* C****
Date: 2020-10-25 14:31:41
Rating: 5
Comment: Excellent service and well staffed. they are really helpful with packaging needs and international shipping.

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Name: S***** G*******
Date: 2020-10-22 20:28:03
Rating: 5
Comment: We have used this UPS store for years and years! They are always stocked with what we need and their services are excellent. They can ship ANYTHING! My sister in law was visiting from New Jersey and fell in love with an antique chest here in California! She bought it and then said, “Uh-oh...How am I going to get this home?!”One trip to our favorite UPS store and off it went! She flew home and a day or two later, her precious purchase was delivered to her front porch in perfect condition after a 3000 mile journey across the states. It had been packed at our UPS shop and they did an excellent job!

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Name: D**** S******
Date: 2020-10-16 02:15:32
Rating: 5
Comment: Great customer service. Employees are always polite and helpful.

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Name: M*** M***
Date: 2020-10-01 19:12:22
Rating: 5
Comment: I have been a regular weekly customer of this UPS Store for over 10 years and have always received excellent service! The owner, Leslie is extremely nice and helpful with any requests. I would highly recommend this UPS store to small business owners like myself, as well as to regular retail customers.

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Name: J** M*******
Date: 2020-09-29 20:28:36
Rating: 5
Comment: Fast, attentive service. Great job packing my ebay shipment.

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Name: C**** M*****
Date: 2020-09-20 02:06:53
Rating: 5
Comment: Awesome customer service!!!!

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Name: S**** E****
Date: 2020-09-05 03:21:04
Rating: 5
Comment: Best customer service out of all UPS stores I’ve been to. Highly recommend

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Name: J***** M*****
Date: 2020-08-27 17:49:09
Rating: 5
Comment: This UPS store have the nicest people working there. It is my pleasure to give them the highest customer satisfsction rating. Thank you to the UPS Store, 6520 Platt Ave, West Hills, CA 91307

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Name: C**** W******
Date: 2020-08-26 21:41:49
Rating: 5
Comment: What a great staff. Always friendly and always very helpful.

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Name: K****** W*****
Date: 2020-08-24 18:14:55
Rating: 5
Comment: Best Store in the Valley!!!!!

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Name: A****** S********
Date: 2020-08-21 18:37:24
Rating: 5
Comment: Very helpful workers at this location, had to refax a bank document with an added signature and the employee didn’t charge me for the second scan. will definitely go back for all my office needs (:

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Name: J** a** C**** H******
Date: 2020-08-02 03:41:23
Rating: 5
Comment: We use this store quite frequently and find it clean, neat, & provides excellent service!

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Name: r**** h*****
Date: 2020-08-01 01:48:27
Rating: 5
Comment: Clerks always very helpful and knowledgeable

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Name: S***** L
Date: 2020-07-29 19:32:40
Rating: 5
Comment: Everyone always ready to help, even when very busy!

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Name: J******* K*******
Date: 2020-07-28 03:11:49
Rating: 5
Comment: Love this place! Great employees. Super helpful professional and efficient! Best neighborhood store!

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Name: R******* G****
Date: 2020-07-27 19:01:20
Rating: 5
Comment: The Staff is very helpful always has a great attitude and truly values their costumers

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Name: F******* F******
Date: 2020-07-22 02:58:20
Rating: 5
Comment: The UPS Store in West Hills is well-run with helpful and friendly employees.

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Name: D***** S********
Date: 2020-07-21 00:29:24
Rating: 5
Comment: Every time I have needed to go to this UPS store I have had stellar customer service. I feel like they go out of their way to help everyone, and they are all SO nice. I had to go to the FedEx store today (I couldnt do what I needed to do at UPS) and they are just NOT nice. I appreciate everyone at my neighborhood UPS and thank them for all they do everyday!

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Name: A***** B*******
Date: 2020-07-15 18:03:57
Rating: 5
Comment: Kind and helpful staff and willing to go the extra mile to help me with projects and problem solving. Was a box holder there as well for many years and nothing but outstanding service !!

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Name: t** S******
Date: 2020-06-25 15:13:15
Rating: 5
Comment: Great service and friendly staff.

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Name: L*** B*****
Date: 2020-06-23 04:21:20
Rating: 5
Comment: The staff is super friendly and helpful. I drive out of my way to ship from this UPS store.

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Name: J*** A***
Date: 2020-06-16 14:46:50
Rating: 5
Comment: Fabulous service, every time, every day!!

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Name: O**** N****
Date: 2020-06-15 02:13:03
Rating: 4
Comment: Awesome....

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Name: T**** W*****
Date: 2020-06-10 06:31:41
Rating: 5
Comment: The staff is courteous, helpful, and professional. Since moving to the area 6 years ago, the folks at this store have helped me with my shipping needs, with getting documents notarized, and with scanning/printing documents when my own printer was down. The store is conveniently located in a very nice shopping plaza on Victory Bl and Platt Av. I highly recommend The UPS Store in the Platt Village Shopping Center.

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Name: R**** L***
Date: 2020-06-09 23:54:09
Rating: 5
Comment: LOVE my UPS store!!! Always helpful, quick, easy. Been a customer for years. Thanks for always being there to help.

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Name: C**** P****
Date: 2020-06-03 17:04:24
Rating: 5
Comment: Everyone is so friendly at this store and always so helpful!

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Name: P***** M*****
Date: 2020-06-01 02:17:58
Rating: 5
Comment: Always friendly and great customer service!!! Unfortunately just went in the other day had top-notch service. Then I brought in some packages that were for the post office had no idea the girl was so rude. Didn’t even ask or give me any explanation just was rude. Prior to my one package I brought in the girl said do you want to receipt which is very nice. I guess it’s like they say

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Name: M****** G*****
Date: 2020-05-28 20:51:16
Rating: 5
Comment: Super efficient and helpful staff with kind, respectful manners!

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Name: s***** c***
Date: 2020-05-18 15:12:34
Rating: 5
Comment: Leslie and her team are just the best. Im so glad that I parked three of my companies mail at her place. Ive been a customer for 6 years and couldnt be more pleased with their service.

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Name: T**** B*********
Date: 2020-05-17 17:16:59
Rating: 5
Comment: They are always helpful, professional, fast, loving - they always make me happy to go in there

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Name: J***** N***
Date: 2020-05-13 02:15:29
Rating: 5
Comment: They are very polite and they are always able to rapidly help you. I have gone to them for years.

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Name: J*** S*******
Date: 2020-05-12 01:42:32
Rating: 5
Comment: Seemingly long lines (were talking Covid) smashed down in just a moments time.Continued efficient service is somethong ive come to rely on here.

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Name: c*******
Date: 2020-05-11 22:06:08
Rating: 5
Comment: Great mail service. Fantastic staff and notaries! My work requires daily notaries, and they are always fast, knowledgeable, friendly, and professional. There is virtually no wait time in line usually, and I would know since I am there very often! Thanks Leslie and team!

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Name: R*** K******
Date: 2020-05-09 00:56:15
Rating: 5
Comment: Taylor went above and beyond helping accommodate during covid crisis. Everyone is friendly, quick and helpful.

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Name: J**** K*****
Date: 2020-05-06 02:05:10
Rating: 5
Comment: The UPS Store team at the Platt location is the BEST! They are so hard working, friendly and very accommodating. I have a mailbox there and Ive used their shipping and notary services. Always service with a smile. So grateful for their dedication and impeccable customer service.

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Name: J*** K******
Date: 2020-04-08 19:49:01
Rating: 5
Comment: Been a box rental customer since 2012. Always a friendly professional staff, owner always helpful and informative. Convenient access near shopping etc.

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Name: D**** K******
Date: 2020-03-28 00:20:44
Rating: 5
Comment: Love this place. The nicest people work there. Always friendly, helpful and patient

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Name: J**** S******
Date: 2020-03-24 00:56:48
Rating: 5
Comment: In and out quickly, very friendly and knowledgeable staff a good experience

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Name: T*** H******
Date: 2020-03-10 16:44:14
Rating: 5
Comment: Very professional & pleasant to do business with. Would totally recommend this store to friends & family.

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Name: J**** T*********
Date: 2020-03-04 22:45:12
Rating: 5
Comment: Incredibly knowledgeable and friendly staff!! Tons of services you might not know about--makes going to the USPS a thing of the past--absolutley fabulous!! Wish I could give more stars!!

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Name: T*** S****
Date: 2020-03-04 00:11:05
Rating: 5
Comment: Extremely reliable service. UPS takes problems seriously and cares about its customers. Highly recommend this store.

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Name: A***** S****
Date: 2020-03-02 21:16:59
Rating: 5
Comment: I’ve used the services at this particular UPS store for many years~~Leslie Frankel & staff are very professional & have always addressed my needs for a variety of services including notary, mailing, copying, collatingThey are a pleasure

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Name: C D***
Date: 2020-02-27 19:00:52
Rating: 5
Comment: Leslie was awesome & a joy with from the phone call to in person - didnt even laugh at my unusual PRINT job & made sure it was perfect! Thank you Leslie! UPDATE: February 2k2k......still the same awesome customer service the west valley relies upon.....

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Name: K**** F*****
Date: 2020-02-27 04:20:40
Rating: 5
Comment: Great company to work with!

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Name: L******* C*******
Date: 2020-02-22 21:41:41
Rating: 5
Comment: Always helpful and knowledgeable.

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Name: C****** R*****
Date: 2020-02-12 22:14:56
Rating: 5
Comment: It was very nice to have a notary there before you send your packages.

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Name: c***** m*****
Date: 2020-02-03 18:04:29
Rating: 5
Comment: BEST UPS store in town with the BEST staff!! I have all my business mail and packages go here and always have the best service

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Name: B*** C****
Date: 2020-02-01 03:44:48
Rating: 5
Comment: Friendly, fast, and efficient and always clean. The Best UPS store I have been to...

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Name: M*** S*****
Date: 2020-01-31 02:54:15
Rating: 4
Comment: Friendly staff and great service.

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Name: M******** M******
Date: 2020-01-29 03:35:21
Rating: 5
Comment: Amazing great customer service

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Name: d**** g*******
Date: 2020-01-29 02:44:55
Rating: 5
Comment: My go to place for shipping and other stuff . Nice people as well . Helpful . And next to Starbucks!!!

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Name: A G
Date: 2020-01-28 06:03:26
Rating: 5
Comment: Ive had a mailbox with them for a couple of years now and LOVE this place. While I can usually just get my mail at any hour I choose without any fuss, the times I do receive something requiring a signature are also easy (they send an email letting me know) and the staff are incredibly nice and helpful too! Highly recommended!

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Name: M*** C****
Date: 2020-01-26 23:24:59
Rating: 5
Comment: Amazing customer service!!!! My one and only place for any type of printing shipping and a lot more service.

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Name: M****** S*****
Date: 2020-01-24 22:22:29
Rating: 5
Comment: I love this place. We mail everything through them. Everyone is so nice at this store. They even made my daughters shower invitations, and they did a fantastic job. I give it 5 stars.

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Name: L**** T***
Date: 2020-01-18 04:33:31
Rating: 5
Comment: The employees at this UPS store are always helpful and friendly. I always appreciate when I have to use their services.

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Name: S**** W******
Date: 2020-01-17 01:57:13
Rating: 5
Comment: Device is always with a smile and always quick!

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Name: A*** K*****
Date: 2020-01-16 00:08:48
Rating: 5
Comment: Solid service easy parking super friendly and efficient close to home as well

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Name: K**** H******
Date: 2020-01-15 17:22:10
Rating: 5
Comment: The staff at the Platt UPS store are always helpful and do a great job.

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Name: J******* F*****
Date: 2020-01-13 01:28:09
Rating: 5
Comment: An excellent business with wonderful staff and services.

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Name: C********
Date: 2020-01-10 06:40:43
Rating: 5
Comment: I love coming to this UPS store everyone is so friendly. Heather, the manager is awesome she helps me out with any questions about sending or returning mail as well as processing my transactions. she always takes care of me and everyone else is great too.

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Name: J*** P*******
Date: 2020-01-10 04:59:07
Rating: 5
Comment: The best experience in shipping Ive ever had and great people to work with to boot!

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Name: E*** P
Date: 2020-01-09 14:42:04
Rating: 5
Comment: I have been to many UPS stores all over our county, but none are as kind and helpful as 6520 Platt. If you ever want to know how hard these individuals work, just stand in line and witness mattress sized boxes and awkwardly shaped items being brought to the counter. The customer service is top notch and the staff treat regulars like family, which is why I go back time and time again. I like that they store your addresses in your file for ease of use and they offer a AAA discount if youre a member. When you know better, you do better and that means I now skip the post office.

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Name: B** L*****
Date: 2020-01-06 22:57:20
Rating: 5
Comment: What a great place to run my business from. The staff are friendly, knowledgeable, and make me feel like they are co-workers of mine.

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Name: P**** O***
Date: 2020-01-05 23:43:51
Rating: 5
Comment: I have had my Mail Box at this location for at least 15 years and the service and staff have been great the entire time!

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Name: H****** S*****
Date: 2020-01-03 06:04:04
Rating: 5
Comment: Personable, fast, and knowledgeable. This store is the best one in the area and consistently great!

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Name: B*** S****
Date: 2020-01-03 00:32:48
Rating: 5
Comment: Employees are very helpful, great job when packingMakes your postal experience feel good

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Name: J** A******
Date: 2019-12-26 04:12:59
Rating: 5
Comment: Great service and locally owned.

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Name: L**** G****
Date: 2019-12-20 07:01:29
Rating: 5
Comment: Heather helps us out all the time. She is great and so is this store. 6 stars

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Name: B** H*****
Date: 2019-12-10 21:49:01
Rating: 5
Comment: Two words.. The Best! I have been a client for several years and have found the customer service at this UPS Store location to be outstanding! Great service. Great team!

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Name: J**** M**********
Date: 2019-12-10 21:41:12
Rating: 5
Comment: These folks are the best. Always willing to help and find affordable shipping dealsGo there!

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Name: J** �*** D* I** S*****
Date: 2019-12-07 19:15:38
Rating: 5
Comment: Always have an amazing experience at this UPS Store! Thank you for the excellent customer service, genuine staff with friendly and warm welcome everytime!

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Name: S**** K****
Date: 2019-12-07 18:54:08
Rating: 5
Comment: You guys are the BEST!! Friendly, knowledgeable, efficient, caring!! Always ready to help!!

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Name: E* P******
Date: 2019-12-05 15:34:52
Rating: 5
Comment: I have been using the UPS store at Platt Village for close to 8 years and I cannot say enough about their professionalism and cheerful attitudes. Leslie, Heather and the rest of the staff make me feel welcome each time I walk in the door. As for their services, they have assisted me with shipping, receiving and notary services and I have never been dissatisfied. If I could give them six stars, I would but your scale only allows for five.

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Name: G*** A****
Date: 2019-12-02 08:26:07
Rating: 4
Comment: Good job

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Name: L***** b******
Date: 2019-12-01 04:49:49
Rating: 5
Comment: My favorite UPS store- I often go out of my way to visit this store because of the excellent customer service.Aside from regular package drops I have also had engraved plaques made twice and Leslie is patient and very helpful.Thank you guys

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Name: A D
Date: 2019-11-29 02:36:50
Rating: 5
Comment: Great store. Good customer service, making all shipping needs easy and quick!

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Name: D*** E**
Date: 2019-11-22 21:07:28
Rating: 5
Comment: UPS Store is great for mail pick up and packages, notification of any important documents and acceptance of any packages, especially since Im out of town/country quite a bit and rely on the UPS Store. UPS Store has been good for getting important mail to me all over the world. And, the notary service is so convenient, prompt and professional.

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Name: K**** J****
Date: 2019-11-21 22:58:50
Rating: 5
Comment: Everyone was friendly and very efficient. I have been in numerous times and this is always the way they do business.

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Name: P**** R*****
Date: 2019-11-14 19:17:25
Rating: 5
Comment: I’ve had a mailbox at this UPS store for years and it’s been a great experience and great service! Leslie the owner is very personable and the staff handle all my needs in a very friendly, professional manner!

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Name: D**** O********
Date: 2019-11-10 04:07:18
Rating: 5
Comment: The people who work at this store are very helpful and friendly. It is a pleasure doing business there.

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Name: R** F****
Date: 2019-11-10 02:23:00
Rating: 5
Comment: Great place all the staff go that extra mile to make sure your good

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Name: R**** S******
Date: 2019-11-07 05:20:50
Rating: 5
Comment: Weve been going there for years and Leslie and her team are wonderful. A shout out to Heather who is fantastic.

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Name: K**** F***
Date: 2019-11-01 17:10:31
Rating: 5
Comment: This store has a friendly staff, who gets you in and out quickly and are always attentive to your needs. If this store is near you, this is the one to go to!

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Name: J********* B********
Date: 2019-10-31 14:05:57
Rating: 5
Comment: This professionally run, full service mailbox service has friendly staff to make each visit a pleasure.

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Name: S****** B*****
Date: 2019-10-23 14:09:40
Rating: 5
Comment: Incredibly helpful

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Name: G*** R******
Date: 2019-10-22 20:26:01
Rating: 5
Comment: This is the best UPS store around. The people are very nice, helpful, andefficient. I only go to this store.

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Name: t**** c****
Date: 2019-10-18 14:32:39
Rating: 5
Comment: I always get excellent service at this UPS Store. Whether I am shipping a package in the state or worldwide they really help me find the best cost options and of equal importance they really help with all the paperwork. In my case, they are really patient (as I am severely hearing impaired) and I would not go anywhere else for my shipping needs. They also have great business services such as copying and shredding. They also have a great selection of packaging and on site mailboxes.

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Name: K**** S******
Date: 2019-10-17 12:47:58
Rating: 5
Comment: Sorry, I reviewed the wrong location

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Name: A**** W****
Date: 2019-10-16 23:18:42
Rating: 5
Comment: I always have the greatest experience at the Platt and Victory locations. Im always asked if i can help you with a Biggest smile and that me feel real good!Thanks, Andre W.

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Name: J*** B****
Date: 2019-10-11 21:38:13
Rating: 5
Comment: This Store has some amazing Workers. They are very helpful and always on point. Service is totally top notch.

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Name: s****** s****
Date: 2019-09-30 18:12:50
Rating: 5
Comment: Love the staff here, always friendly, helpful and efficient; whenever I go in, they make my day!

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Name: C** C*********
Date: 2019-09-21 06:30:46
Rating: 5
Comment: Helpful, good service.

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Name: B***** A***
Date: 2019-09-20 22:32:09
Rating: 5
Comment: The staff at this location are wonderful. They all know me by name and are extremely helpful.

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Name: T******* Y******
Date: 2019-09-19 18:53:22
Rating: 5
Comment: This is just about the most professional, friendly, expedient and efficient place I have ever been to. I have been using their services for over six years. As a Designer and an Artist, I have a continuous need of printing. I have visited a lot of UPS places in the past - not any more. The customer service in the other UPS places cannot be placed in the same category as the Platt location. The staff is knowledgeable . They will go out of their way to help! The manager/owner Leslie - works as hard as all the staff. I was able to print numerous Art calendars, business cards, postcards for me and for clients. And not to mention the hundreds of pages of legal paperwork, needed for a civil litigation. This is the only place I go to. Furthermore - with the help of Leslie - I was able to print entire art book on high quality specialty paper in a limited edition - it came out excellent . I am deeply grateful to Leslie, Heather, Taylor and all the staff for the incredible kindness and professionalism.

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Name: M*** W****
Date: 2019-09-17 21:22:51
Rating: 5
Comment: I have used this UPS Store for 27 years. They are an incredible team, especially Leslie and Heather. Even upon moving to Florida for 1 year and now living in Arizona for 5 years, they were totally professional and personable with handling all my mail and any issues that might have come up. Unfortunately, it is now time to end my last connection with California, which is leaving The UPS Store of West Hills. Thank you Leslie and staff for all your services over the years. 😢. Myra Weger

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Name: M*** O***
Date: 2019-08-29 12:31:27
Rating: 5
Comment: Great UPS store. The staff are very helpful - going above and beyond what they need to do.

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Name: S** E***** A****
Date: 2019-08-29 12:30:43
Rating: 5
Comment: This is one my favorite places in West HillsFor years they were my GO TO 👍 Business when I was in the Business of Helping Others they were the BEST

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Name: A*** S***
Date: 2019-08-26 00:02:52
Rating: 5
Comment: This place is efficient and the staff know what they are doing. Leslie runs a tight ship.

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Name: L**** D****
Date: 2019-08-23 23:30:25
Rating: 5
Comment: Always greeted here with a smile and great customer service. They’ve gone above and beyond to be helpful.

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Name: S**** E******
Date: 2019-08-23 17:16:29
Rating: 5
Comment: Great service! I shipped something to Washington and it took minutes and they explained all my options and made it super simple for me! Definitely coming back!

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Name: s***** B
Date: 2019-08-23 00:53:08
Rating: 5
Comment: The staff is knowledgeable, patient, helpful, and kind. I highly recommend this store.

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Name: K** B****
Date: 2019-08-15 22:40:17
Rating: 5
Comment: Great shop!! Friendly, competent staff, and Leslie is a superstar. Been with them for decades!!

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Name: N** G***
Date: 2019-07-02 01:36:59
Rating: 5
Comment: I have been using this UPS store for many years and I cant express how grateful I am to have had Leslie and her UPS store in the neighborhood for the past 27 years!! I am a special needs teacher and a mom. Leslie is always ready to assist in donation drives for the victims of Hurricane Katrina or helping this desperate mom send homemade soup to her sick daughter in college or just today, helping me print flyers for a donation drive for the West Valley Animal Center. When I come to Leslie, all she says is, How can I help? Her staff is always knowledgable and helpful for anything we might need to ship or pack. In all these years, every single package has arrived in my daughters many locations in perfect order and on time! Thank you Leslie and your wonderful crew!!

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Name: S**** O****
Date: 2018-03-14 22:36:32
Rating: 5
Comment: Its so nice to see such a happy attitude in the work force. The whole team was so helpful and couldnt of been nicer. U dont find that much anymore. Thank you very much and have a great day.

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Name: A**** G*****
Date: 2017-07-29 01:55:19
Rating: 5
Comment: Fast, polite service

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Name: G*** S******
Date: 2017-07-09 16:53:16
Rating: 5
Comment: Fast and rapid service for shipping. Notarized my paperwork perfectly. Takes all those packing peanuts back for reuse.

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Name: B**** N*****
Date: 2015-12-31 23:17:15
Rating: 5
Comment: The people at the Platt Shopping Center UPS have always been friendly and helpful. I work from home and use them quite often for shipping packages. Also their notary service is very convenient.