The UPS Store

address: 204 2nd Ave, San Mateo, CA 94401, United States
Phone: +1 650-344-1333
services: Service options:
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

category: Shipping and mailing service, Business center, Freight forwarding service, Mailbox rental service, Notary public, Office supply store, Packaging supply store, Print shop, Shredding service
rayting: 4.3
site: https://locations.theupsstore.com/ca/san-mateo/204-e-2nd-ave
worktime:
DayTime
Monday8:30 AM–6:30 PM
Tuesday8:30 AM–6:30 PM
Wednesday8:30 AM–6:30 PM
Thursday8:30 AM–6:30 PM
Friday8:30 AM–6:30 PM
Saturday9 AM–5 PM
SundayClosed




Name: H***** P****
Date: 2023-10-11 16:04:21
Rating: 5
Comment: Notary was quick and simple. Service is excellent. Parking is little difficult at times.😊

Name: W***** T**
Date: 2023-09-18 17:26:31
Rating: 5
Comment: Fast, friendly, and helpful service. Besides the usual shipping services, they also offer notary service, which has helped me out several times. Only comment on the notary service is that it starts after 11:00am, so need to plan accordingly. If you get there early in the morning, there’s plenty of free street parking.
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Name: L** N
Date: 2023-08-26 18:20:45
Rating: 5
Comment: Five stars! Great service! This UPS is the best, and the people that work here are awesome!
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Name: M**** C***** C******* S****
Date: 2023-08-15 22:59:42
Rating: 5
Comment: The service of this UPS is outstanding! The staff always helps you with the best attitude and they even picked up my packages where I was staying in San Mateo to send them to NY, all without the slightest inconvenience.

Name: K****** S***
Date: 2023-08-14 18:48:15
Rating: 5
Comment: Service for shipping some clothes for my son was excellent. I was promptly helped andBagging was explained. I was very pleased.

Name: S**** S******
Date: 2023-06-13 07:30:55
Rating: 5
Comment: Ive been to this store twice and both times the staff has known what to do with my package and theyve been friendly which I think is great!

Name: K***** M*******
Date: 2023-05-25 02:19:49
Rating: 5
Comment: This is hands down, the best UPS store in the area. The staff are friendly and fast. I hope the owner buys the other UPS stores in the area one day!

Name: G******** M*****
Date: 2023-05-19 22:23:49
Rating: 5
Comment: I went out of my way to visit this UPS location because of the ratings, and it was great! The line was long but they worked through it super fast. Very helpful and efficient.

Name: G*** O********
Date: 2023-01-01 02:07:12
Rating: 5
Comment: This store is an important part of downtown due to the useful functions you can do there conveniently. People are shipping their packages, returning online orders, checking mailboxes, making copies, shredding documents, and notarizing documents. I’m sure many more tasks can be done there. Nearly always busy throughout the day, and with friendly and efficient service.
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Name: K**** E*****
Date: 2022-09-08 21:41:35
Rating: 5
Comment: They are so friendly and helpful here! Each visit is quick and convenient, for all types of services. Ive done Amazon returns, printed papers, shipped packages, received packages that were held at location. Great location and customer service.

Name: K***** K**********
Date: 2022-08-02 00:58:23
Rating: 5
Comment: Great customer service! The owners of the store very nice and helpful and found a creative solution to one of my problems when returning a package. Definitely recommend this place!

Name: S******
Date: 2022-06-18 07:02:48
Rating: 5
Comment: Onwer of the store, Maulik, was extremely helpful and patient in our notary requests and found a creative solution to one of our problems! Highly recommend

Name: C******* Y***
Date: 2022-01-19 17:32:15
Rating: 5
Comment: Great customer service. I drop off/ship all my packages from this store. Recently, Ive had to print a few 11x17 documents. They helped me print after I pulled the docs up from their in store computer. Very knowledgeable and patient.

Name: T****** R*****
Date: 2021-11-26 22:24:25
Rating: 5
Comment: Super quick and very helpful.

Name: M***** V****
Date: 2021-09-29 23:34:29
Rating: 5
Comment: Excellent service, the person who attended me does not speak Spanish but he still had the patience to attend me very kindly, thank you.

Name: S**** A******
Date: 2021-09-20 20:27:00
Rating: 5
Comment: I being going to this ups for a few years now and every time I go the owner is always pleasant and with a good attitude and very patient and helpful. Is always quick in and out. I recommend this place. very friendly

Name: R** S******
Date: 2021-09-14 06:36:36
Rating: 5
Comment: Fast and friendly service at every visit!

Name: A***** K****
Date: 2021-09-03 03:03:23
Rating: 5
Comment: Great customer service, I had to choose between UPS and FedEx to ship my laptop, and seeing the dismal FedEx reviews, I decided to go ahead with UPS, and I wasn’t disappointed. I was promptly helped, and everything was explained clearly to me, including the various shipping options. I’ll be back here for future shipments.
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Name: U**** V*****
Date: 2021-08-19 01:05:27
Rating: 5
Comment: Excellent customer service! The staffs are very kind and accommodating.

Name: V H
Date: 2021-07-31 06:16:39
Rating: 5
Comment: Excellent service from passport photos to shipping. Staff are very nice too.

Name: V**** N*******
Date: 2021-07-26 21:56:29
Rating: 5
Comment: Very friendly service. I got much better passport photos here than the nearby Fedex store.

Name: M** H********
Date: 2021-07-04 06:23:38
Rating: 5
Comment: I give them 5 stars because the guys who work there are very patient and kind to attend to,

Name: J**** S*****
Date: 2021-05-08 17:17:53
Rating: 5
Comment: These guys were so incredibly helpful when I came in with several gigantic boxes to ship. The whole team was gracious and assistive. Thanks for making shipping easy!

Name: S**** D*****
Date: 2021-04-06 21:08:36
Rating: 5
Comment: Public Notary provided here $15 per signature. In and out in 10mins. Notary is in 11am until 6:30pm M-F.

Name: N C
Date: 2021-01-30 20:52:32
Rating: 5
Comment: Front counter staff (both the lady and young gentleman) are super efficient, patient, and courteous. Best service for mail in the area hands down, take your business here and youll always leave with a smile!!

Name: P**** L**
Date: 2020-12-18 01:47:15
Rating: 5
Comment: Ami and her team always provide the best customer service to their customers! One of the best UPS stores I have been to in the Bay Area!

Name: N***** T*****
Date: 2020-08-12 01:02:47
Rating: 5
Comment: I always have a great experience when visiting this branch. I always have great conversations with the Indian lady at the counter! She is really helpful!

Name: M****** W
Date: 2020-08-10 23:49:53
Rating: 5
Comment: The employee working in the front was super helpful in getting my package shipped! They were very polite and courteous!Ive consistently has a good experience shipping packages here

Name: L**** G**********
Date: 2019-10-31 15:03:52
Rating: 5
Comment: We’ve gone here for years and they are always — ALWAYS — a big help. They’re friendly, professional, and conveniently located.

Name: E**** M******
Date: 2019-08-30 16:15:08
Rating: 4
Comment: Not all the equipment is up to date but the employee is super efficient, helpful and nice.

Name: J*** B******
Date: 2019-01-14 18:03:33
Rating: 5
Comment: Great service. Super friendly. Best UPS store I’ve been to ✨

Name: B**** B****
Date: 2018-08-19 02:38:59
Rating: 5
Comment: I stopped by the store to mail a package to a buyer from eBay. The UPS employee (Sadegh) was fantastic! He helped me through the process of printing out a mailing slip and shipping form on the customer computer. He helped package my item creatively, safely, and quickly. He also gave me advice on the best and cheapest ways to ship my products in the future. If he is indicative of how this store operates normally, then I give these guys all 5 stars.

Name: L*** N***
Date: 2017-10-18 16:05:18
Rating: 5
Comment: I had an important UPS package delivered to my home while I was traveling. It was redirected to our San Mateo UPS store with instructions to return to sender last Friday. I only discovered this yesterday and called the office, afraid my package was gone. They had held on to it, suspecting what had happened. What a relief and what great service! Thank you!

Name: M**** R****
Date: 2017-09-26 02:10:23
Rating: 4
Comment: Had to wait for some time as the staff was not available in store.
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Name: p*********** f**********
Date: 2017-04-14 20:49:32
Rating: 5
Comment: The nice service with the aim to please, excellent service. Trusted. Thanks Jason

Name: K**** V C***
Date: 2015-09-09 18:34:26
Rating: 4
Comment: Pleasant to stop by and quickly get things notarized. Staff here is very friendly. The wait for service is not long compared with the U.S. Post Office up the street.

Name: C**** H*******
Date: 2015-09-04 21:36:22
Rating: 4
Comment: All in all a great experience. The manager, John, really went out of his way to make my day easier.

Name: A**** P****
Date: 2015-05-18 01:25:40
Rating: 4
Comment: Good